Longo toyota el monte coupons
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Be careful if you are considering a Toyota I got ripped off by Longo, and Toyota. I bought a Yarris in during the heat of the recall. One of the worst recalls in Automobile History. I felt that since I had owned Toyota's before I could trust them to do what was right if i had a problem with the car I was to purchase. All was well until , Toyota Lied to me.. I don't yet have an estimate to repair the damage, yet but will do so soon.
When I called Toyota and asked for help.. They said if I owned a fleet of cars, or perhaps a city looking to buy a lot of cars, or trucks they would assist me.
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But since they only ripped off me, one person, with one car they can afford the lose of business. I am a Veteran, and I see that Toyota is trying to exploit the Military and Veterans, with some "we support the troops" offer on their site and advertising. I am a Veteran they supported me by ripping me off. I guess this is like when people ask for a stop light to be put at a busy intersection and nothing happens until someone is killed , and THEN when it is installed The Family always says, "at least this tragedy will not happen to others"..
I don't wont YOU to get ripped off as well. I will also be posting on Veteran Service Organization sites to warn Veterans etc. But if you are a Veteran or not be careful and don't buy a Toyota! I stood by Toyota they paid me back by ripping me off! Thanks- toyotarippedusoff yahoo.
Other Employees Tagged: Vicki McCoy , Sales. Longo Toyota responded. Good Morning Mr. G, Once agai, I can only imagine the worry you must have had coming out to find your vehicle was no longer there after your celebration. However, after various correspondences with you via email back in June , its evident this matter is between you and the lender, Toyota Financial Service TFS and not with the dealership.
Although we do manage our reputation on the different social channels along with listening to our guest feedback there is nothing, the dealer had caused with the delinquency of your loan obligation. Best regards, Kary Loefler.
Toyota Specials, incentives, rebates, lease specials, deals on new and used Toyota, service parts and financing at Longo Toyota in El Monte, CA serving the greater Los Angeles market. Coupons. Parts The Longo Toyota Service Department, serving Los Angeles and San Gabriel Valley areas, is committed to keeping. Toyota Specials, incentives, rebates, lease specials, deals on new and used Toyota, service parts and financing at Longo Toyota in El Monte, CA serving the.
The dealership was in communication with consumer in June via email. Once again, the dealership can only imagine the worry you must have had coming out to find your vehicle was no longer there after your celebration. Per consumer is previous correspondence with the dealer, Toyota Financial Service TFS did absorb one 1 month worth of payment to lighten consumers delinquent car loan account.
Like many of us when going through a new car purchase, I think we are apprehensive to say the least about car dealers because of their bad rap and stereotype. Everyone seems to have had at least one bad experience before. I know my wife and I have. When we went looking to buy a FJCruiser, we started out by hitting as many dealers as possible in the So. Some responded, but with canned messages giving their pitch on how great they were and why we should come to them, but not many responded to our specific questions. In fact I can tell you there was only one out of about 8 dealers we checked with that provided the most accurate, honest, quick responses: Longo Toyota.
I can say without hesitation he was the best person we have ever dealt with at any dealership anywhere. I never once felt uncomfortable or worried about the way our purchase was being handled because Ali always took the time to answer every single question I had there were a lot , and so Longo ended up with our business. Before, during and after the sale everyone handled our business as if we were their only customer. Top notch all the way. Kary and Evelyn guest relations and Quan financing and Young service were all great too.
Guest Relations Director
Very friendly atmosphere there and all had a willingness to help you. We would highly recommend them to anyone looking for a new car! My wife and I were in the market recently for a new FJCruiser. I spent quite a bit of time on the Toyota website and contacting several dealers for a price quote. While some responded back as quick or quicker than Longo, none other than Longo gave me what I wanted: Straight answers, correct answers and fair pricing. A couple had '09 FJs in stock, but their prices were way out of line. Longo's pricing was right in there about where I expected it to be based on my research.
Every time I emailed Ali Adnan, he was very prompt to get back to me and answered every single question I had and there were a LOT , so Longo got our business. So far, my experience with them has been nothing short of great! I did not rate their quality of work of course because I have not received my FJ yet. Our FJ will not come in for another weeks ordered a special color. I'll be back to let you know how it all worked out after the sale! Kary Loefler has been great too!
Regards, Ken. Ali Adnan, Kary Loefler. First Of all they didn't even have the color we wanted, I know that's nothing having to do with the service but considering its a really big dealer and a big seller, I think they should have more cars come in. We walked in the front office, since many salespeople saw us and didn't approach us to help us. There were two ladies on the front desk, one was on the phone and the other on the computer.
We stood there for about 8 minutes waiting, until finally one them the lady on the phone said how can I help you. We told her we wanted a new Camry and needed some help. It about another minutes for a salesperson to come out. But the problem was that he was from the certified used section of the dealer. The guy was pretty polite but then said, sorry I cant help you I only work at the used section, If he wasn't able to help why did they bring him out to start with and why did he waste about 10 minutes of our time.
He directed us to another sales guy, one who which was unfriendly and rude. We walked in to his desk and we talked about our situation. My dad was going to give them our old van for the cash for clunkers deal they have going on. He wanted all the registration papers and the title in his hand in that moment. My dad wanted to first see if they had the car and everything. The guy told my dad in a rude commanding way to get the papers that second. My dad refused because he wanted to see more on the car before giving personal papers, and besides we were only there to look.
We weren't playing around we did want a car, but it didn't necessarily have to be from that dealer. Like all shoppers, we were looking for the best price. The guy raised his voice on my dad which really got us both mad. What a way to sell a car right? Yell at the customer, make them feel uncomfortable, and not listen to them. I am not just being a total jerk and writing a lot of negative things about this dealer, but the service was horrible, the guy which I regret not writing down his name was a total jerk to us, and they wasted our time.
Buying a car is a considerable investment, regardless of price. Customers want to be treated with respect and we want to be listened to. Being a big dealer and all, we expected better service and respect. We ended up leaving right away and went to Toyota of Whittier, which where a guy named Manuel treated us like royalty.
Whittier Toyota is the real deal. Its a much smaller dealer but the inventory is great, prices are great and the service is 5 stars out of 5. These people are really polite and nice, make you feel like home. Plus its nice they have free drinks and food for their customers. Don't remember. Dear Valued Guest, I would like to introduce myself. We recently became a certified member of DealerRater and found your review that was posted in August.
Please be assured that what you experienced is not our standard. We do train our employees to provided friendly and accurate service. The CARS program brought in a significant increase in showroom traffic, and although we had scheduled additional personnel, it was much larger than we anticipated. But even with the extra help, we could not handle every guest they way we wanted to.
At Longo we have built our business on a high level of customer service and it concerns us deeply when we do not deliver the service you deserve. So I paid for the service and the problem still exist 1 week after. Third visit: Glad that my extended warranty covered my ass so I won't get rip off from these guys again. Well, I checked all these dealerships for service all these years and seem like all Toyota service centers received low marks cross a board.
No wonder their sales has been slowed and complaints have been skyrocketed compare to the early years.
5 Reviews of Kary Loefler
Where has Toyota quality been? Service Rep was courteous, but the service is sub par. Service advisor called me and told me that the spark plugs needed to be replaced. But they were "new"!!! I told him not to do it. Then several weeks later, the engine started to knock. It was the damn spark plug, one of them was loose. I went in there to tighten the spark plug. And now the cylinder head was stripped. I have to rethread the damn cylinder head. I called the Longo Toyota's service manager and complaint regarding their quality of service and demanding them to be responsible for the problem.
His claimed that the tech never took out the spark plug. They merely made the recommendation by looking at the milage of the car, regardless the prior service done somewhere else They will rip you off. Here's my problem with his attitude. He never investigate what his service tech did to my car. He didn't ask me for the service tag or invoice to find out more what the problem was. If he would've take min to investigate what his tech did, and told me the same thing, I would've accepted it.
Yet he is so dogmatic that his tech never took the spark plug out of the engine without even consulting his tech; not even pulling out my car service record. Here's my recommendation to the reader: Do NOT!!!! I repeat do NOT trust any recommendation this dealer made.
Check it against 3rd party!!!!!
Always double check their quality of work before you even drive out of their drive way. If anything disatisfy you, bring it to their attention or you will be stuck with the bill fixing it 3. They cost triple than the others yet their quality of work is just the same or even lower than the "hole in the wall" service garage.
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Privacy Policy. Terms of Use. Community Guidelines. Back Dealership Service Center Write a review. Longo Toyota - Service Center. Customer Service. Quality of Work. Overall Experience. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months. October 08, He is the Read More.
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Terms of Use. As with all car purchases, after you tell the sales person you want the car in question, you head over to the Finance Manager to put together the delivery. Car was bought at Longo Toyota as brand new. Which dealership do you believe this review was meant for, and what leads you to believe the review was posted to the incorrect page? Helpful 2.
Employees Worked With. Report Respond Print. Helpful 0. The service department Fred Williams. Other Employees: Tom Ryan, Fred Williams. Oct 08, -.
Kary Loefler
October 07, Randy James. Oct 07, -. October 06, Randy James in Service. March 01, Kary Loefler. Helpful 2. May 19, Helpful 7. July 22,