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The above is my SDM expierience in a nut shell. Although the one I visit has changed over the months most likely due to complaints. I can relate with Liz. This whole ordeal required 3 employees and 8 minutes. Liz — I agree. I always have the hardest time with coupons at SDM Rexall too, actually.. They love to make up their own rules and treat you like a criminal. Katherine — Hahaha, man, that must have been frustrating.
I was at 3 SDM this morning and none of them would take my print outs for Tylenol and Motrin, and the attitude of the staff is something else!!! Gone to Wal-Mart and they too did not accept them either, too bad!!! What a waste of my paper and ink. I have to say that I love my local SDM.
They take every coupon I bring in even printed ones and even give me my overages. Love them. Every one is different and one in particular is terrible. They make you feel like a criminal if you have a coupon with an overage. I went to a Shoppers Drug Mart last week to get the toothbrushes that were on sale for. I also had a coupon. So I was waiting a good 6 minutes for nothing. If I was a regular, would you have treated me differently? Would you have made me wait for just as long?
It was ridiculous.
I am never going to that location again. Every shoppers is different and it drives me bonkers. At the end of the day, I was able to use my rancheck, my coupon AND my bonus points. After 30 minutes of waiting and there only being one cashier. I plan on going in again tomorrow and speaking directly with the Cashier Manager.
Please help me. I work as a retail cashier and I can say I am quite surprised at how inconvenienced some of you were. The store I work at happily accepts coupons. If the coupon matches up, then no problem. Unfortunatly, there are some bad customers out there that make up coupons, or try to abuse coupons and they ruin it for everyone. We do have the right to refuse coupons if we think they are fake, just like we can refuse to take bills if we think they are fake.
I like when I can see the whole computer page, so I can see the date and time, etc, that the printer likes to print off at the bottom of the page. She had 6. It was from a website where you get ONE! So how many names did this lady have? Also, she wanted money back for the coupons. It is people like that that make it harder for all the good customers out there. I hope that the cashiers you had to deal with become better informed and better cashiers so that they can serve you better.
Even between just two stores I encountered very different policies on certain things. Very frustrating for customers…and as well, for those of us up front. I have a update on the shoppers policy http: We are allowed to purchase more then 4 items at a time using coupons as long as the coupon is legit and you have the number of coupons to cover the item. I am not a cashier, just your average everyday couponer with a few years till experience. I agree with Lynda….
Sometimes its not the person your talking to telling you the wrong thing, this is honestly what they have been told to do. I went to SDM tonight and they told me one per purchase meant only one coupon per shopping trip. The manager was actually there helping with the transaction as well and they were commenting how they had gotten in trouble for taking to many of the same coupon.
I happen to know the Manager outside of SDM and shes super nice she let me use 2 extra coupons she said she shouldnt have taken but because it was me…. So dont get mad at your cashier I think it really is a case of someone above them not doing as they should and they are not the ones there to have to deal with it anyhow. Also, I made note of the more savvy cashiers and found the best for me is the cosmetician who works sundays.
She is smart and friendly….. I simply go staight to her and now we have a repore. She is interested in coupon bargins herself so I give her tips along the way.
Last week shoppers had a glitch in their flyer…. Traumeel cream reg So, I made sure I was their for opening and went straight to the pharmacist and asked him for the cream. He was obliged to sell me one at the advertized price. By the time I got to the next Shoppers the flyer corrections had already been posted. My local Shoppers is refusing coupons that have any different clearing house PO Box than these two:.
Quote from their email to me: The cashier said as long as the redemption address says Saint John, NB, the coupon would be acceptable. Has anyone else had this experience? Should we also be wary of the PO Boxes on coupons? I had a manufacturers coupon for a free product and the cashier input the amount of the item on the coupon 3. I then tried to use the coupon somewhere else superstore and they would have gladly taken it however because the cashier already input the amount in pen they could not accept it because technically it had been tampered with — I see their point.
He called the store who said they have to look into it and will give me a call back, I am waiting…. I know it is only 3. This is regarding Walmart Policy. All that was overages. My god! I went to another Shoppers Drug Mart on Sunday and did 2 transactions for the Multibionta each time with 4 boxes. Wonder if this also means cpns will count towards min. Also wonder when this takes effect. Hope ppl will post when they actually receive pts on FPC. Those baby milk powder check are consider as check.
Customers do not get back change. Shoppers Drug Mart is the worst greediest company I have ever seen! They do not care about the customers and customer service is not in their agenda at all.
Everything is over priced. Heavy way to introduce the expensive merchandise to each person coming into the store. I have to disagree with Lulu. I like Shoppers because they pay their staff a decent wage once they have a few years senority built up but also because they have a good selection of health care products -which is why they are a drug store.
Groceries are a bonus, at the ones that carry them, but do add to their bottom line. Thanks for posting the coupon policy. It helps keep me organized to know them. I have received a few free items with those coupons. Thank you so much!!! Luckily in Toronto, there are many SDMs. I have had to worst experience at my local shoppers when trying to use coupons. They refuse to take the formula cheques. They also look at me like I have 4 heads when I try to use any sort of coupon.
Anyone else have issues with not being allowed to use coupons on clearance items? My store even has a sign printed stating this. Does anyone have it saved and can post it on SC, please?
I went to shoppers drug mart at Markham and Sheppard in Scarborough, Toronto today and felt discriminated for using coupons. I felt that they are discriminating against people who use coupons. If i was buying the items and not using any coupons i could have bought them but since i was using coupons i was not allowed,I even offered to put half of the products back since they said also that i clean there shelf off, which is stupid since they are getting the money back from the manufacture.
I then took my coupons to walmart and pricematch the item and got 15 bottles of greenworks product with no questions aked. Its ashamed that a canadian company turn its customer away and lost one to an american company which was happy to accepted my coupons. A similar thing happened to me at the Shoppers Drug Mart on chinquacousy road in Brampton when I tried to use an internet coupon; all of a sudden for the first time EVER, the cashier told me they no longer accepted internet coupons. Your email address will not be published. Toggle navigation. Search for: Shoppers Drug Mart.
June 13, at Tanya Mieske says: June 13, at 1: Peachykeen says: June 13, at 2: Bettyboop says: June 13, at 6: Natalka says: