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He said I could request an Antennadeals - Crappie serv Nov 23, I ordered antenna on oct 10 and could not use it so i returned it and they recieved it oct 22 nd. I have called them and emailed them so many times i give up counting , they have never answered me back. They do not honor their Antennadeals - Bait and Switch Nov 19, Ordered a HD received a HD Antenna deals web site says 2 hour Sales support.
Tried contacting Antenna deals the day I received the wrong item. Company will not respond to emails or phone calls to I didn't like No customer service responce. Contact Antennadeals Mailing Address:. Antennadeals Products and Services Antenna. Antennadeals - Will not issue credit for return Nov 09, I purchased an antenna from Antenna deals.
Email me and give me your address. Or I make it come back by moving the antenna not a big deal for me. If so how did it work out for you? No one has responded to either. I receive all of my local channels and much more. I will continue to tell others what a good product the Lava HD antennae has been for our family!
I have called them several times to no avail, sent several emails It's inappropriate or not family friendly. This business is closed or doesn't exist. It's posted to the wrong business. It's a duplicate by the same member or copied text. It contains commercial or promotional content. It includes private information.
Sexual exploitation of children. I am affiliated with this business and need to report something about this review or business. Full Name Job Title Email.
I am the author of review and would like to remove it. If you wish that your prior post be removed, submit a notarized letter. I want to report something else. Do you have something to say about Antennadeals? What can we help you with? Submit review Don't show this popup. I agree to TOS Cancel. Easy to install, affordable price, discount from company, shipping is fast and it works great I'm buying another for my other property. Purchased the Lava HD omnidirectional antenna in January. We did not get around to hooking it up until August or September. We found that the R6 cable in the Pro pack was causing distortion.
We purchased a new cable locally and that issue that resolved. However, the antenna was not picking up a couple of stations 23 miles away. So not knowing if this was an issue with the antenna or our location, we went to Lowes and got an old school style directional antenna and tried that.
It worked great so we kept that one. I tried to call Antennadeals. I left several messages but never got a call back. Then I found a form online to submit a request for a return so I filled it out. My thought was that if there was no refund, the request would be denied and I was okay with that. Instead, I received an email a couple of days later authorizing the return with instructions.
I returned the antenna and the additional Pro pack at my expense. I waited to hear back from the company. After the package had been back with them for a week, I tried to call to get a status but again, no person, no return of my message. After emailing, I was told there was no refund since it was more than 60 days since purchase and they were not responsible for their own system that authorized the return since it was an automated system and could not read the date of purchase that the system requires one to input.
The person I was emailing with got quite rude, in my opinion. I called Lava asking if they could help resolve the issue and then I received an email from the owner of Antennadeals. They ended up giving me another RMA to return the antenna and I had to explain that they had my antenna.
After a lot of back and forth, I was told if I wanted the antenna back I would have to pay for shipping. However, I only got back the antenna. They did not return the Pro pack. I don't even think this is my antenna I received either. Then I was contacted by another person at the company who clearly got me mixed up with another unhappy customer who had left bad reviews on 3 different sites.
This person agreed to a full refund if I would update those reviews to a 3 star rating. I had to tell her several times those are not my reviews.
reviews for Antenna Deals, stars: "I got a anttanna with anttannadeal in December and in January it wint out and I tried to call them and they will not. Great Deals On Antennas At stuntmomfilm.com 10, views. Message from customer who submitted this video: "I was really impressed with how easy it was .
I think she finally understands she has me mixed up with this other person since I've not heard back about my refund. And I think I'd rather be out this money and leave an honest account of my experience than to get a refund and leave a favorable review. Something is clearly not right here. Have you noticed how every review on their website is stelar? Every stelar review on this site is from people who only have one review. If you are the type of person who takes the time to post a raving review about something, do you do it just once?
Our antenna worked great for a week. Isnt that the whole point of getting an antenna! So we called their 'customer service' and she said she would have 'a technician call tomorrow. I called customer service back and got the tech support number. Called them, left message with my number.
I attempted to have an email conversation with "Mike", the "CEO" and all he wanted to do was argue whether I actually reached out to them, rather than providing customer support. I had proof email, phone log, text that I did but he got quite antagonistic in this email. The only customer support he provided was to ask if the red light to our antenna was on and if we ran digital scans. I see in previous Yelpers' complaints that they were also told they needed a power pass splitter. I do not know why you would need a splitter anyhow.
He said "We do not support those who do not try to work with us. He did not like the 1 star reviews I gave him. And that really is the only reason AntennaDeals. Because I gave them 1 star reviews. You would be better off finding a local business that sells antennas. We've had a few jobs carried out now by Antenna Deals. They take the time to explain how everything works. Call us directly, email us, text us Asking a question to get help thru a random review website is the worse possible way possible to contact us. Their website claims to ship within 24 hours and deliver within 1 to 3 days.
I ordered an antenna and pro install kit on April 18th they didn't even print the shipping label until April 22nd and they didn't hand it off to Fedex until April 26th. That's 8 days there. Then they slow boated it through fedex and the antenna arrived on May 2nd. I still haven't received the pro install kit yet and have been sitting here with walls open waiting to install this for 17 days now. Carl, please call us Monday at and let one of our antenna techs speak with you. We can do a free signal analysis and confirm what you'll get over the phone, usually in under 5 minutes.
Fred, email us or post your phone number and I can call you directly.
We would live to talk to you about buying an antenna. First we need to do a free signal analysis to make sure antennas are a good fit for your area. Email us, antennadeals gmail.
Write a Review Ask a Question Share. Thanks for giving us a chance to replace the motor and help resolve your issue. Please keep us posted on your progress. Call us today and let us help you cancel your cable bill! Wish would could make everyone happy but unable to with this customer.
She was a nice lady, but we could not come to terms. Partial refund was issued. Helpful answer 0 Votes Thanks for voting! See all answers 3.
Hi there Does the consumer have to rotate the antenna when looking for TV channels or does it rotate on it's own? HD the best for living out of the city limits in a semi rural area? No rotation needed, just set it and forget it! Can you confirm my order? See all answers 2. Tryed calling about a past order left messege no re turn call Shipping Label Created days ago!
Here to help, email or call us. I live in Calif. If so how did it work out for you? See all answers 1. Do they even have a customer service dept. I called 10 times no answer, emailed 4 times no answer. Afraid to purchase antenna.