Charter deals for existing customers 2019

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He draws on his background in the startup world to make complicated technologies and topics easy to understand for normal folks. Charter Spectrum does have bundles for internet and phone, without TV. You can try to lower your bill by switching to an internet-only plan and signing up for the Spectrum TV Choice service. At the moment, the new Spectrum Mobile service is available only for Spectrum residential internet customers. However, as far as we could research, there are currently no internet, TV and cell phone bundles. Yes, you should be able to negotiate the bill on behalf of your mother.

When you call your provider, make sure to have of her bills handy as they will likely ask for her account information. Trying to re-register as a new customer might work, but is against their terms of service and could get you cut off. See storage specs in article above. The only way to get the promotional price back would be to sign up as a new customer. Charter only offers senior discounts in certain regions.

The best way to find out what they currently offer is to call and have a representative recommend the cheapest deal that meets your needs. Unfortunately, they do not list senior discounts online and the availability of such plans is prone to frequent change. There are two pieces of hardware needed for a basic Internet connection with Wi-Fi: The router is the piece of the puzzle that actually creates Wi-Fi. Without it, you can only connect to the Internet by plugging one device at a time directly into the modem. This includes upkeep and replacement for the router.

Short term residents should go ahead and rent the router. If you are planning to subscribe for more than one year, go ahead and buy one outright. Retailers like Amazon also maintain lists of recommended routers for various providers. Some customers left because of this when they took over Time Warner Cable. In some regions, Charter does still use a Time Warner Cable or Bright House styled logo to help prevent customer confusion, but they are one company.

This remains to be seen, but if you are in a contract then that contract should continue to be honored. Order online Charter's "base plan" for Internet, Spectrum Internet, is our top pick for Internet-only customers and cord cutters. The first main advantage of this plan is that it offers unlimited streaming , unlike most other cable providers.

The second big plus is that Spectrum Internet comes contract-free, making it convenient and flexible for renters, students, and anyone else who wants to avoid a contract lock-in. It's slightly more expensive than DSL, but it's several times better in terms of speed. The 60 Mbps speed can download an HD film file in less than 20 minutes, compared to the hour or more of a DSL connection. When streaming, Spectrum 60 Mbps connections can start immediately and their network is designed to avoid buffering. Triple Play Select is currently one of Spectrum's best values for customers who want TV and home phone service alongside Internet.

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The combination of streaming-capable speeds and flexible TV packages makes it a good choice for family homes in particular. On the plus side, this plan includes your equipment such as DVR and modem. Thanks to Spectrum's lack of data caps, the Triple Play Select plan allows entertainment junkies to enjoy the "best of both worlds" with unlimited streaming from third-party services alongside Spectrum's robust video selection.

Channels include: Plan details change frequently, always verify plan details with the Charter Spectrum directly before purchasing service. WiFi router Router stand Power cord. References and Footnotes https: Standard rates apply after yr. Installation, equipment, taxes, fees and surcharges extra; additional services are extra.

General Terms: Available Internet speeds may vary by address. Services subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. Enter your address to determine availability. TV equipment required, charges may apply. Channel and HD programming availability based on level of service. Account credentials may be required to stream some TV content online. Home phone: Unlimited calling includes calls within the U. James Webb James Webb is a tech and gadgets expert with a focus on educational content development.

October 20, Charter Spectrum does have bundles for internet and phone, without TV. Is Spectrum Mobile available in bundled packages with internet and TV? September 10, At the moment, the new Spectrum Mobile service is available only for Spectrum residential internet customers. Can I negotiate my mother's cable bill pricing on her behalf? August 31, Yes, you should be able to negotiate the bill on behalf of your mother.

Can I renew with Spectrum as a new customer? I just want a basic package. Why can they do this? How do I get the old price back? I only have Internet. Does Charter Spectrum still offer senior discounts? Yes Spectrum tests out at 57MBps out of a promised upgrade to 60, but their billing procedures are indescribable. Somewhere in their labyrinth of clicks, I found an number to get my account number and a PIN. To further complicate things, Spectrum detects my old BH account and tells me to move it to Spectrum, then puts me to a screen asking for — you guessed it — my Spectrum Account number.

Oh well. Methinks I will try to get an internet-only account using your recos and Sling. I like the comfort of a landline as well, and that can run VoIP for next to nothing. I just hate getting new numbers when I shift providers as I have to change all my friend and business contacts. Thanks for the review.

Can you answer a couple questions about the picture quality on charter? What is the HD signal broadcast at? Also what is the streaming HD signal resolution before gets to the box? Last question is what type of compression are they using? Would you mind posting your question on the Charter TV Review? That way other people can see your questions as well. It appears the Charter Spectrum has many unsolved issues. The special modem you must use has been on back order and the followup information about this is awful. I have received 4 delivery promises and still do not have it.

It seems the will tell you anything just to get it off their desk. The supervisor seems to rattle on a miles an hour and basically say nothing. I have their mps internet and it always runs great. I run a Ark game server from my home and people are playing games and watching Netflix on computers at the same time. It was kind of tricky because of the small print on their ads. Adam Kennedy: Your response to Miguel Frias makes no sense at all.

Are you a robot? There are no charges for equipment because the equipment is so old that it frequently breaks down. No only that but it looks like early s equipment, big and ugly. I have a weekly call with Charter concerning the malfunction of the day not recording programmed shows, cable deciding to not operate at all, snowy screens, etc etc etc. All service calls go the same way: If there is any possible alternative to Charter Spectrum internet or cable for you, take it. In order to get past the 20 minute menu with a detour to a virtual assistant then to a live chat that I swear is a virtual assistant also you need to say a couple of curse words.

This is my second go around with Charter. The first time, the Paul Allen days and bankruptcy, it seemed each month there was an increase in my bill of some sort. Customer service and tech support were abysmal. Their customer service is perfectly acceptable and my internet connection has virtually never been disrupted. This is with the added bonus of getting more bandwidth than I actually pay for. In my experience that is no longer true.

My only minor complaint would be concerned with higher upload speeds. Despite this you can color me a happy camper. Count yourself lucky. I signed on 10 days before they switched their services from Time Warner to Spectrum, even though the physical location in Portland, Maine, had all the signs up and everything. I just got my first bill and guess which one it was? After some arguing over the phone and an obnoxious low level representative who told me upon being asked for their manager: I told her this and she explains that must be a mistake through a local retailer, but thanks for pointing it out!

From bad to worse I guess it is. I live in Moreno valley, California. Their email is the slowest that I have ever used through a browser with times I can not even log in. The speed increase is useless as there is almost no available bandwidth during peak hours. There are also intermittent every second lag spikes throughout the 11am-1pm timeframe Central time zone almost daily. Does that make sense? I have heard horror stories about Spectrum TV, but their internet service is actually good. I actually had no technical problems to speak of. They say theres no modem fee but yet I get billed for using theirs.

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As always thanks Time Warner. I tried to sign up with Spectrum but they had a glitch in the system. No worries said they would fix it and call me back in 24 hours. Now they are saying maybe they will call me back 6 days from now. This is just to sign me up not set up Internet service. Thanks for wasting my time. Going with someone else. I wish Google would get back on their fiber wagon and start spreading unified fiber internet and tv service again. Why do they keep raising prices and service is not very good.

Get it together Spectrum. Getting to be to expensive to watch TV anymore: Looking at the list of approved modems, not a single one is compatible with voice. Telephony modems supporting docsys 3. Customer service is extremely inconsistent. Each time you call, you will be told different things that conflict with previous calls. I was told a tech could come out and install an adapter to separate voice from data. Next call claimed there was no such device.

This is my favorite, though. Want to upgrade your speed? To upgrade from 60mbps to mbps! Try looking at the reviews on their own website. You will scroll through long strings of 1 stars before catching a 3 star.

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Everyone wants the same thing.. Internet goes out at least 3 times a week and is currently out now for me. I would rate them a 1 start for high speeds at most. They have the worst customer service. Called to inquire pricing. How rude! Get better people to work there!!! Definetly will not be getting any type of service with them.

After over 5 years I canceled my high speed internal, cable, phone and security. Their unwillingness to admit that its even possible to make a mistake there or to be willing to correct it to keep a customer it just sad. I recently canceled services after moving to a new home. When I called Spectrum to cancel services, I requested the option to mail my equipment to Spectrum and was told that I should deliver the equipment to a Spectrum location since I was local.

After a week of trying, I contacted Spectrum again and explained that I was unable to make it to a Spectrum location during business hours as my work hours made it impossible. Once again, I requested to mail my equipment. I was told that I could mail the equipment, but Spectrum would not send me boxes since my account was already closed.

I mentioned that I requested to mail the equipment before closing the account and was told there was nothing that could be done since the account was now closed. If Spectrum is not willing to work with costumers to return equipment via mail, they should have better business hours for working costumers needing to drop off equipment at a store location.

Spectrum will not fix my cable. I have made 18 phone calls just in the past two weeks and spent hours, yes, HOURS on the phone trying to get this resolved. Last, I spoke with a supervisor, Mariana Kroger guessing spelling from the Melbourne office and was assured at least a phone call by yesterday. I still have unwatchable cable and zero communication from this company.

Get yourself a Roku or something. This is the worse cable company ever. Integrity is not a core value of the company. I had to call 4 times before I was able to get in contact with a supervisor. Considering I had multiple service calls and Jennifer the supervisor was very insensitive to the amount if interruptions in service I had and did not honor what was initial offered to me. I totally agree with your opening statement. Charter Spectrum has definitely made Time Warner Cable into something worse. Thought I get it, it is disappointing not getting the expected speeds you had paid for.

The speed fluctuates atbetween all times and every time we test we get a completely different reading. Hopefully it solves my problem. If not, then I will just have to wait till some day when fiber comes here, if it does ever come. I wouldnt refer them to anyone, find a better deal folks, this one sucks.

NY state has 3 more years under Time Warner cable. Who do i make my check out to TWC. I had 2 techs there level 3 techs come to my home for slow and outage of my internet still happens. Let go to cable I have 6 channels including the spectrum news channel these channels you get a black screen.. No sound. Charter Ceo made 99 M in Charter and bright house still going through the FCC. Why should any customers pay for poor service at full price..

I believe the The Basic package has fewer free channels than Dish or Direct. As a former Dish customer I know that is a fact. The internet speed is excellent. The draw back is that if bundled when one service goes out you loose tv, internet and phone. It has been a total pain in the butt since installation. Until the TWC takeover, there were speeds of 6mbps, 15mbps, 50mbps and up to mbps. Personally, I think the cable companies should be forced to breakup into hardware cables and service, just like electric companies. We live in a community of low income families.

How screwed up is that. Think long and hard if you want to sign up with these losers!! Their services internet is slow and sucks trust me on that! TWC seems to be getting worse since becoming Spectrum. Had 2 outages in 5 days, may have to call Frontier back This is not acceptable! I moved my daughter from Atlanta to westchester calif to start a career with a consultant firm, which require her having access to a wifi connection, and after proving that she Is the new tenant in the apartment, service is still being denied, ordinarily if another service provider was available we would be there, subsequently if her job is terminated because of her failure to do what is expected of her, this will not be the end of this story.

Also they upped my monthly bill with 10 dollars without any notice or my consent. This reallly dissapointed me. I tried to cancel my service with Charter. They continued to charge me for four months until I caught on. Their marketing callers kept telling me that I was nolonger being charged until one of them slipped and mentioned that they had also double my monthly rate.

So, this might not be a long-term issue. Honestly, my biggest complaint with Charter Spectrum is they keep calling me trying to sucker me into the bundle package. Most likely if your having service issues with all lines of business 1. Your sharing a node with to many customers attached which at that point you can try an fight with the FCC or find another provider. Absolutely abysmal service. They continually throttle my internet speeds. Their equipment is old and outdated. The entire company and service is pathetic. Amazing how a business monopoly can keep a shit company like this on top.

How can Los Angeles have such crap internet? My internet through Spectrum has been beyond unreliable since March I have outages multiple times a day. There is rarely a day that I have internet for a whole day. I am waiting for Google to come to my area. My name is Blanca sulen. I report this morning a problem with my DVR it got burned. I set up a phone call with the supervisor. And was an hour ago and I still waiting. And I hope mr supervisor take the time to call me. Does this mean every year the price goes up?

As a Verizon DSL customer, but not for long as they are discontinuing it, my cost has not increased since I first got it, more than 15 years ago!. FIOS is not a good choice as many people are finding out. When you need customer support or tech support you speak with someone in India!. Guaranteed the same thing is going to happen to FIOS when the next internet service upgrade comes along!. If what you say is true, then Spectrum is violating the law by false advertising and leaving themselves wide open to massive law suits.

If you move and have them install service at a new address, they still consider you an existing customer. They have made it much easier to file against phone, cable companies and internet providers on their web site. I fought with Qwest a year over a monthly charge of a service we never had and within a month had apology letter from qwest and 6 months of no bills to make up for it.

Even just telling a customer service agent with whichever company you are having problems with, that you are going to file online with the FCC and their attitude usually straightens right up. Their employee in Overland Park,ks. She said my credit score was bad. My credit score is over Add to tat their equipment is twenty years old and every time we have a little thunder, I lose TV and internet. I have twice called about the problem but nothing. Now after the latest storm I have to wait 5 days for repair.

What ever you do stay away from these liars and incompetents hired by Spectrum. My husband and I tried Charter services for the first time when moving into our new home. For several months, we had minimal problems. However, over the past month we have experienced highly intermittent internet service that become very unreliable — meanwhile we continued to be charged for the service.

I called several times to see what could be done and received very poor customer service. After making several calls, we have decided to shop for other services. I would not recommend Charter. I have had spectrum about 3 months and my bill went up about 20 dollars for the same thing I had with twc I do not like spectrum and they are going to lose a lot of customers.

I will cancel my service soon. Since Spectrum bought out Brighthouse the service has gone down the tubes. Features on TV are hard to use and unreliable. Internet has had more outages in a week than years with Brighthouse. Spectrum has horrible connectivity and worse customer service but still try to tout themselves as fast. I wish I could get away from them. I had a time scheduled 4: Now telling me to wait a whole week because they have no open schedule for something that was there fault.

Was getting internet because my mother has a pace maker and needs internet to send her heart information in and this is how rhey treat people. Very angry and dissatisfied already!!! I HATE spectrum. Service is interrupted at least x a week. They send techs but never do anything but bandaid the problems. Best internet, cable and phone I could ask for with a very affordable price for all three!

I can now speak to my family in Canada for free with the landline. Fast internet and all my channels for the price of one. Thank you Spectrum! Just got my bill and I am very satisfied for all three services for 1 affordable price. Highly recommend! No contract and do not plan on ever canceling!

Thank you Spectrum. We got charter a few years ago, had a few problems with equipment which seems to be a regular thing or service as usual, while having the service for 3 years i think the biggest complaint we have had was equipment failure, have to go in exchange box so on, Then one day lighting struck a tree in our neighborhood , knock out a few house, the house it hit tore siding off the house and blew the charter box off the wall, long story short with in 3 days everyone on the block was up and running but our house.

The last tech for house came said there is nothing more they can do it is at pole, so finally we said screw it called ask them to disconnect service, next day i guess they had the pole man showing up again he said he would look at it for the 4th time, We told himm no we already called we just want it shut off, the guys house that got struck by lighting is up and running be we are not , he been up running for 3 days, he said i found the problem and fixed it are you sure done wanna keep it, said nope shut it off were going to check out ATT , he said ok,.

Before he left our yard we have a phone line that has nothing to do with charter running to our garage that isnt attached to house line goes across yard about 50 — 75 feet attaches to garage then head to pole, i had my cat 5 cable attached to that phone line , anyways , he cut our phone line left like 8 feet hanging off the back of our house, and took all the rest with him i assume , is no longer in our yard, but my cat 5 cable fell he just left it laying in the yard, i excepted nothing less from the type of service we were receiving was insane. Anyways like 6 months go by we just said we were done with TV is nothing but the same garbage anyways seems like is on a loop, Had another family member decide she wanted to get her kids Internet, because it is all they use there phone for anyways,.

SO not even 4 days ago we called charter they talked her into TV and Internet, they came out did everything and realized wasnt working go figure said it was at the pole i explained the GIANT mess he said well being an install they will send a pole guy out right away , which blows my mind, maybe i should have just cancel reinstal;led last time to get that type service, Anyways they all show up and get it up and running IT IS ON FINALLY.

SO where do we stand right now, still have not gotten the new or and old box that works, guess will give it another shot tomorrow. I was searching reviews to see if this is a common problem, i ran across the BBB and apparently charter is being sued by the federal government in multiple cases for defrauding customers with Internet speed giving you pay for one thing but not recieving it ,, so keep watch on your junk. They are installing lines in our neighborhood. Today they hit a water line in my yard. Our water tan black gir 10 minutes, we never got full water pressure bad and one toilet is still not working properly.

I called them. They told me they would be happy to google plumbers for me and I can call and have them work and I can pay them. Then I can submit my bill and they may pay some of it. They hit our water main! Why is this even an argument? If this is how they treat potential customers then I fear how they treat you when you already signed up! I am so upset and disappointed. Horrible customer service, unreliable internet service. I go to school online so a reliable internet connection is a must for me. Sometimes I have to turn my mobile phone into a hot spot just so I can complete and turn in assignments.

I called to have a technician come look at my equipment but do you know what they did? Totally unacceptable. Is this a joke that you provide 60mbps as a starting internet speed? Three days. Spectrum sucks. Do not fall for the buyout scam! Verizon etc. Everything was good the first couple of months. I called the customer services center and asked why. I was told it was a late fee and I asked why because I was on automatic payments. I was told it would corrected.

Never was corrected.

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Following month my bill was higher and I spoke with a different representative. They mentioned the same thing. Basically saying that the late fee from the previous month got tacked on to the current month. Also said there was a returned payment fee. So I decided to cancel because of the level of dissatisfaction. Not to mention my WiFi kept going out and I kept having to reset my box. Kind associates on the phone , but terrible communication and services!!!!

But i have never received those speeds. My download speed was around 7mbps. So she said she raised my speed to mbps.. I have had a tech at my house and they told me i needed a new router..

I have a 2. It is impossible to get mbps on a 2. How do they get away with lying and ripping people off?! I even asked the lady if i needed to update my modem for mbps.. If the modem had anything to do with my speed.. An outdated modem can not handle these high speeds..

Now i have to buy my own 3. But i already know they will raise me next year.. I hate this company.. Im so done with spectrum. How many times do I need to have my internet go down out of no where. We have Charter internet only with the wifi option. The first year the price was After the 1st year, the price was We have no problems with it. We are now entering our 4th year. Please note: We do NOT have Spectrum.

Not to mention for any decent speed they are the ONLY game in town. Talk about monopoly. Customer Retention? I went to the Philippines then transferred to California. Beware of the Bundle. Why would you have a customer leave and maybe come back.

Spectrum Internet price and plans

They are not very Customer friendly. On to other options because they only care about you for a yr. Spectrum community not worth the hassle especially if you plan on using a device like a PS4 to watch shows or for online gameplay. The routers do not communicate well with those devices and customer services is not worth the phone call. I called to fix that and went through 3 different people: No one called, no one came. Wait I said, I only wanted 60mbps, which per their advertising is what I was paying for. Oh, she said, the price for internet only at 60mbps was As bad as buying a car: Note to comments below about suing Spectrum for false advertising: Forget it.

State attorney general? Pretty much elsewhere: Compared to comcast, charter has better deals at least in the area I live. Went up to the store and asked them for a new cable. To my luck they had no more cables to give out so the guy said he would send a technician out to replace the cable no problem. Called spectrum to find out what was going on and the guy was telling me that there was a charge for the technician to come out and replace the cord. I was never told that they were going to charge me that much for a technician to come out to replace a power cord to the modem I could have replaced myself.

Well they then mentioned to me that they can NOT waive that fee and that only the technician can do that. So I began to come to the conclusion that the technician was just trying to get paid. The point I want to make here is that there is nothing worse than a company who is willing to lose out on more business, more money over something so minuscule and treat their customers like trash. That is not the sort of service I want my money supporting. To make matters worse, there is an ordinance in the community that you can not have satellites and that ONLY cable is permitted.

Absolutely ridiculous! I can NOT stress enough, that I am someone who will pay whatever I agree upon with no hesitation nor obligation. With that being said I get treated as if my business with them is of NO importance to them. What a degrading and disrespectful experience to have with spectrum. Comcast at least understood that working with customers would benefit them financially in the long run.

Spectrum has actually maanged to do something rather unbelievable and prior to actuallly witnessing it, I would have never in a million years believed. They are by far worse than TWC, who up until this sketchy, lying and impossible to speak to a supervisor gang of bullies; was the most incompetent and horrible company I have ever had the unpleasant experiencde of dealing with. Must love monopolies! Spectrum internet only is a really bad deal at th price they charge after 2 years. Either pay their high rate or do without the internet.

I never get the advertised speed on a consistent basis either. Waiting 10 mins for my box to reset since every couple of days it tells me something is wrong with my dvr. Best internet in town…when it actually works right which is VERY rare. It is the old bait and switch swindle.

They try to get you to sign up and connect you with a group in Pakistan, then double the price. Spectrum was an absolute nightmare. Finally a tech comes out to get my internet working. I found out it was literally only 4mbps. I was dealing with them via Twitter, phone and techs coming out. One tech told me I had to go replace all of my electronics because mine sucked.

First off my electronics are new and work fine and I have a high end computer for work. Today I dropped off the equipment and closed my account with Spectrum before my new billing cycle starts tomorrow. Did Spectrum just jack up your rates? Did you cancel portions of your service to save money?

Well great news! They will charge you the new jacked up rate on the following bill anyway and then tell you there is no way to refund your money! How in the world do you expect return business if this is the way you treat your customers? These people are con artists. Do NOT trust them! I have been continuously subscribed to Time Warner internet for 26 years, since they first came to Columbus. The man on the pole told me I was not subscribed as his GPS shows my home was not the number on the house, mailbox or signpost. Do these idiots really think anyone would put phony numbers on their home to get free internet?

Is this how Spectrum uses our monthly payment, to send people of questionable intelligence to disconnect loyal customers? How does an internet company have bogus GPS data? Time to shop for better service! Spectrum is the worst!!! What kind of sense does that make! I moved and they cancelled my online account so that I had no access to it any longer. Do you really think I can get to that in one week after moving?! I did not authorize them to go into my account and take whatever they wanted! Even though I called them and told them I would be sending the money, the date they would get the money, they still shut off my internet.

I went into my bank account and it showed that the check was cashed. They have the worst customer service, bill processing department and products ever! This is all a bunch of hooey! Your rates will triple after 2 years and nobody will offer you a damn thing! Somebody needs to sue them for anti trust laws.

Compare all the latest deals and bundles from Charter Spectrum.

They are trying to charge me more money after I got rid of them in so after 7 yrs they want more money but i paid them off but they are saying if i dont have prove they get to collect again beware of charter dont use them. I am so disappointed with the s service. I do not recommend Charter! I have not had any problems with data cap phone calls or issues with Charter internet only service in Roswell, GA.

There really is no better choice here. Billing is reliable, service has been generally good. Come on Google, come to my area! I had a really bad moment with a charter representative today. I have less than a month with internet and cable. I called to disconnect the cable. The price for internet was Just because I try the cable and decided to cancel it I have to pay I had a bad moment with a charter representative today.

I have internet and cable for less than a month. I called to cancel the cable. The price for internet only was Just because I try the cable and decided to cancel I have to pay Good internet when it works. Seems to go down a lot even though they usually never admit they are having problems. I would choose some other provider if we had options. I think charter is really good. Top that off with reliable high speed internet. I might be a lifer. DVR is just about worthless.

No service during a rainstorm or getting snow on the dish. Thanks a lot spectrum I am from the west coast and we had Comcast. They say they improved from Time Warner, but they still really, really stink. Online services to watch TV rarely work. Cannot watch shows on demand the day after they air have to wait many days. Cannot watch shows older than about 6 episodes. Basically, you have to DVR everythign you might ever, possibly want to watch. They are really, the very worst.

I hate living in TX and having such horrible cable options. I have never received a decent respond to any of my complainst to Spectrum. I have also read some of the comments below some people do have bad experiences its understandable. My internet speeds are rated at Mbps. I have never had an issue when downloading games on my PC or Xbox. I am always reaching Mbps easily when downloading while other people in the house are streaming or surfing the internet. I love my internet speed and I would suggest people give their internet service a try. I have called them 3 times asking how I can lower my bill and they could not help me do that.

I let go of my premium channels first I only had two , then I cut the TV off altogether. She was silent. So they have us with no choices. I guess put up an antenna and get four channels….. TWC was replaced by Spectrum here in Ohio, and Spectrum refused to deal with me for basic internet only. This March my fee jumps from ca.

To talk to a rep, I had to call tech support and ask to be transferred to billing, as they are so swamped with calls that initially I had to schedule a call back from billing 27 hours the next day after my call. Online blogs explain this obvious monopoly is using legalese to not be sued for being a monopoly. Time to bury our state career politicians with letters to correct this thievery — we are captive audiences because of their apathy. Love this article. Lesser Mbps plans no longer offered. Spectrum rep said only mbps or higher plans are offered.

A mbps plan makes no sense if you are sole user at home. I was just fine with Netflix and other video streaming service at 25mbps. Previously I both concurrently for a while. I will be moving back to CenturyLink and cutting the cable cord. Yuma, AZ.

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