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McKenna Audi 2. Audi South Coast 2. I walked in 2. A Text message would have been useful: All employees at this dealership are all super friendly and helpful. Its easy to approach an employee and have a conversation with. Oil change - West Gard. Better than Torrance Nissan. But, still, service needs to be speeded up: Bad show on the TV: No hot chocolate for waiters, only coffee. Torrance Nissan has a lot of stuff for waiters or onky for workers? She asked me: I said: No explanation, no apology.
That female needs to be reprimanded and show more respect to customers. Excellent Customer Care - Qwerty. My wife unintentionally had to drive through a water during the heavy rain storm that occurred a week ago. We awere worried if the car was damaged. Edgar Ramirez was our advisor. His customer service was just great!
Timmons Volkswagen of Long Beach | Volkswagen Dealer in Long Beach, CA
He gave me confidence that everything would be alright. Indeed, the car had no issue. Understanding that the driving in the heavy rain storm was not what we have intended, he offered the check up to be complementary. That is very nice of him and it definitely made us wanting to come back again to Honda of Pasadena, hopefully with Edgar again. Thank you Honda of Pasadena. Thank you Edgar.
It is always great that I know there is someone that I can fully trust when I have issues with my car. Jaguar Land Rover Service - jaguar xk. Steve Cervantes is an outstanding service representative at Jaguar. His extensive knowledge concerning my XK Jaguar was comprehensive and professional. A customer can always rely on Steve's expertise and know that Steve will always follow through on providing platinum customer service.
Carl Mills provided excellent customer service!
The service I received was great, absolutely NO complaints. I scheduled an appointment for the recommended maintenance at 10k for my Challenger and all went smooth from the moment I walked in the door. My service advisor was Carl Mills and I will request him for all future visits. Carl provided excellent customer service and was very patient answering my questions. I recommend Carl Mills to everybody seeking any type of vehicle service! The Works, not.
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Went to get an oil at the Quick Lane. Looked up online and declined as they were less expensive. Car was pulled around, and I did a visual inspection of lug nuts. Two on driver side rear were finger loose. Rim all scratched up around lug nut holes. Asked to have it looked at. Technician came out, tightened the two, yet did no inspection of other wheels to ensure safety. I purposely left one of the latches on air intake off to see if it would be inspected, as it was not the last time I brought in.
It had not been touched. No inspection of air filter. Checked brake fluid reservoir. Near empty. Checked washer fluid reservoir. Cabin filter.
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Not checked. All of these Items were checked as good on the checklist I was given. Got home. Tried all lug nuts with lug wrench, and was able to remove all. Looked under vehicle. Oil filter was new, but screws holding the plastic drip pan to the undercarriage were missing. My suspicions of services not being performed when they said they were has been confirmed. My family and I have purchased several vehicles from Jim Burke Ford, and I assumed they could be trusted to meet my service needs.
My disillusionment of Ford products and now Service is increasing. For the hour and fifteen minutes I was there no one else waiting in waiting area , and the increase in price of the Works package, I question what was actually done to my vehicle. I urge everyone to inspect their cars after service to make sure the services they say were done, are indeed completed. Great experience - Rkp My overall experience was great. The people there were smiling and giving out good vibes. Everyone who I encountered was very helpful in getting me checked in and checked out as soon as possible.
Service advisory review - Chickie Jason Dixon is honest, has follow thru, and on and off past 4 years has been our service advisor. We enjoy his outgoing personality and he understand the business and the customer. Always goes that extra mile.
Good Service - nurse. My experience with Moss Motors has always been great. They are all professional and caring. They answer questions with information you can understand. I have been satisfied with the service. Service - Kuben Great experience , everyone is friendly from sales to service, would definitely go back , Austin was professional,courteous, and personable, even the sales people were nice as i was walking around the lot.
Paint on truck I purchased is peeling. Cracked windshield still not replaced per agreement! Paint peeling in multiple locations. Very disappointed with gmc quality. First time visit - azroadrunner. I just purchased a Kia Sportage on the personal market, and brought it in th Peoria Kia for the first time. David Daeffler was my service advisor. He took down my info, and scheduled a ride home for me. Hours later I received a call with the info i requested, as well as quotes to perform the work.
Next day, he scheduled a pick up for me so I could pick up my vehicle. David was prompt, courteous, and very attentive to what I wanted done. I would definitely return for future work and request his services.
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