Penske chevrolet oil change coupons

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My parents my dad in his 80s recently had them replace 4 tires. One of the rims came back badly scuffed up and they refused any responbility for it. Then they noticed that all of the change that had been in the change holder in the center console had been stolen and dad found a dime dropped in the driver's seat upon first getting the car returned to them.

There was also a bag with a new shirt in it that had been left in the backseat that had been taken. Of course Indy Tire denied any responsibilty and refused to make any restitution. The service was exceptional! They explained everything and got me back on the road in record time. My experience could not have been better! Great place to get all of your auto repair needs. Also interior , convertible tops, headliners, carpet, and much more. Website said "Call for free quote".

I work on cars some and know exactly what's wrong. Just a flex pipe replacement. All he would say is "I need to look at it". I even told him I know exactly what's wrong. There are more than , auto service technicians and mechanics in the U. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency.

Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price. Looking For Reliability Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot.

Tips & Advice

If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly. That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available.

Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first. A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there.

Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing. It can be difficult to know which automotive problems are serious enough to require expert assistance.

A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle. In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional.

Internal damage may have occurred, or an important part may have been knocked out of place.

Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost. Beyond that, regular checkups are recommended.

Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25, miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road. Not every type of auto repair work needs to be done by a certified mechanic.

You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes.

The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money. Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons.

Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation. In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.

For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.

Avoiding Scams There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.

While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair. Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary.

Penske Chevrolet

Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost.

If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction. I asked if he was talking about today or next week. Ken said today would be fine.

I explained to Ken that I was getting off work at noon and would be there by I got off the phone, made arrangements for a ride, left a message for Ken notifying him I was coming and left the office to drive the car to Penske service. The vehicle arrived 15 minutes later at the service department between 9 and 10 a.

After getting off work at noon, I went shopping and to lunch with a friend and between 2 and 3 p. I contacted Penske and was informed they had still not begun work on our vehicle. I explained to Ken again that I was off work and since they had not even began work on the vehicle, I was returning to pick it up. Over 4 hours later the car was still sitting in the service entrance. Upon my arrival, Ken said he was still trying to get it in.

Seriously, I made arrangements to leave work, get a ride and rushed over to the service department at Ken Scott's direction and the vehicle sat for over 4 hours. This is the third attempt to get the On Star issue resolved, an issue that should have been tested and working before we took delivery of the vehicle. This is my ninth corvette and I have never purchased a vehicle from Penske in the past and I will never purchase another vehicle from Penske in the future. I will not return to their service department.

Their customer service is pathetic.

They have no respect for the customer's time. If I make an appointment, I expect work to begin on my vehicle within the next four hours. What does appointment mean?

I guess this is an unrealistic expectation at Penske Chevrolet's service department. Throughout the entire process I felt like he went above and beyond to help. Not only was Jered awesome, but every Penske worker I encountered that day was so nice. I would even say that this was the best customer service experience I've ever had! This is my second purchase from the Penske Automotive family and thanks to this wonderful experience I will definitely be back! From beginning to end of my latest visit to the Penske Chevrolet Service Department my experience was a good one.

I was in and out within the projected service time for my 45,00 mile checkup and made use of the courtesy transportation provided to have breakfast at a local venue during my wait. As a loyal customer of Penske Chevrolet during the purchase of my last three vehicle, the sales and service department representatives have been excellent. During my service visits I usually stop by the showroom to not only checkup on the latest new vehicles on sale, but also to say hello to the great folks that I have appreciated over the years as a customer.

I also appreciate the great coupons and discounts that are sent via e-mail or regular mail that assist in the final total payment for services provided. Thanks again to Jeff Copeland, Andrea Taylor, Scott Stevason and others in the Penske family that continue to make me feel a valued as well as loyal customer since !

Everyone I talked with was friendly and helpful, and my salesman Matt went to great lengths to locate and get the car and options I was looking for. Reason for reporting the review: The report has been submitted to DealerRater support. An email has been sent that includes a link to a page you can use to monitor this report's status. To view the status of the report at any time, save this link. Back Write a review Penske Chevrolet. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months. Is this your dealership? Scott listened to my Paul Fiene, Bob Bugher.

Bob Tremain Read More. Please be as descriptive as possible. We ask that reviewers read your private response within 5 days. This is a measure put in place to help identify fraudulent posts on the site, and in some cases we may determine that the review is not subject to removal even when the reviewer has not read your response. Which review do you believe this to be a duplicate of?

Please provide the screen name, date, etc. Please provide any identifying information that you have regarding the former employee that you believe wrote the review — full name, email, social media links, anything that will help us research a connection between the review and that person. Please let us know what leads you to believe that this review was posted fraudulently. Which dealership do you believe this review was meant for, and what leads you to believe the review was posted to the incorrect page?

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