Lustine dodge coupons

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After taking the vehicle to my work i went back to get my pick up truck from the dealer. I got there only to find a bunch of bumass salesmen leaning on my truck and one wouldnt move on purpose until i put the truck in gear, how unprofessional. Alan is a great asset to Lustine! He knows all about transmissions! He made me feel at ease and assured me that there weren't any issues with the transmission.

Made an appointment at 10 am for an oil change had me waiting in the lobby for 4 hours. No one could give me a reason why it was taking so long and on top of that they were nasty when I ask about my car and why it was taking this long for an oil change. His professionalism, character, and knowledge of all things jeep made for an all-around outstanding experience. We ended up walking away with a great deal and my fiancee's dream car. I came in for service with my 2 year old twin boys. Needless to say they were all over the place.

Barry gave the boys a snack from his drawer and some paper and crayons to color with. I received a phone call from Barry Basson letting me know that I was pass due for several services. When I came in I told him the ac was busted. Nope not at all I just needed services! There was only one service advisor there and he had keys all over his desk.

And it literally was less than a few minutes. Barry Basson was my service advisor and he was simply the best. I never felt pressured to buy anything! He tells it like it is, and never lets me down! I love that he keeps me updates throughout the entire process! Barry Basson handled my service and got everything done in a timely manner! He was extremely patient with me and explained multiple times why the services I needed were past due. In the end I took his sound advice and got the work done.

Barry Basson is the best! The service industry needs more people like him! I always see him and he remembers me and my car! Keep up the great work Barry you are appreciated! Hadley Blue! Best car dealer I have ever used! Very professional and courteous. Took care of my car issues and explanation of costs for repairs. They wanted to charge me over 1, dollars for a brake job, and I found a different car shop that fixed my car for less than half the price. But Barry got me in anyway, thanks!

Excellent advice and service! Great to work with. Hadley Blue is great!!!!!! Great seller and I will use him very soon for a Dodge. Definitely go see him if you are in the market. I appreciate his professionalism and attention to detail! Barry Basson went above and beyond and made sure I was taken care even after business hours! Barry Basson handled the service on my dodge.

When I found out I needed my engine replaced I was less than pleased. Barry worked diligently to see if my warranty would cover it I must admit initially I was annoyed. But Barry Basson assured me that everything would be fine and gave me an estimate for when my Jeep would be ready for pick up.

He called me throughout the process and made sure I knew exactly what was going on. The finance department is staffed with utmost incompetent people. I can't believe they convinced me to give them 5 stars after it took them 3 months to finalize my lease. Seven months later, I also learned that they messed up the paper work with the county, when processing my paper work.

Barry Basson was polite, professional, and most importantly honest! She handled my needs politely and in a timely matter.

Barry Basson, Assistant Service Manager, was cordial, professional and returned my Jeep in much less time than expected. So they could better assist me. Over all it was a manufacturing issue. But they made feel better about it. Everything went perfect. Waiting area was nice. Advisor was Barry Basson. He was professional. Everything went as it was suppose to.

Wait time was about an hour and a half which was what I was told it would take. I took my jeep for 90K miles service and came out pretty satisfied with Barry as my service representative. They called me 2 hours after I dropped off the vehicle to let me know what is required and quoted me the exact amount. No surprise I will definitely return for my next service. Barry Basson. No bs just straight business and I appreciate that! Thanks bro! I was in a rush and he took care of me quickly. Thanks Mr. Barry Basson I appreciate you! I had to be at work so I got a ride and I was all set to go when I got off work.

Someone picked me up brought me back to the service department and boom he handed me my keys and told me to have a good day. Nino the new GM, David the Service Department Manager, and Barry Basson, Assistant Manager for the great service and support provided for me and my family received to fulfill all our vehicles needs. Jackie at customer service was very helpful and polite.

I will def be back! I spoke with Jackie monge from customer service and she helped me with all my questions and concerns. Truly a great representative and shows great customer service. Jacqueline was helping me set up my new Jeep Wrangler bluetooth and I learned with ease. When I arrived to this one I expected nothing to be different.

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Yet from the moment I spoke to Jackie I could tell this experience would stand out from the rest. I Appreciate Mr. Mike Doonis from Lustine for taking care of me and my vehicle while it was in service. Great customer service would recommend him every time. Wouldn't have bought my new Challenger if it wasn't for all Jackie's help.

Thank you so much Lustine! He was awesome! Very professional and concerned. When he found out I was interested in getting a new car already have a 15 Charger from Lustine he introduced me to Monica the Charger Aficionada! He's a keeler; Lustine better keep him! Tangee M. Everyone is very friendly. It has been serviced by Lustine and is where I purchased the Jeep.

I wanted to avoid the expense of repairing the rotors. When everyone else was ready to have me come out of pocket he made sure he exhausted every avenue and made sure I was good! You are the man Barry! Salesman Kelly U. No pressure and reasonable. I used the Service Dept to install a tow hitch on the Pacifica. They were fast and the work was professional and clean. BUT Barry Basson put an end to all that! I literally dropped it off, he called me told me what I needed, got the okay to get it done, kept me up to date and told me when it would be ready for pick up.

Expect nothing but a great experience when working with ROB! Ask for Kevin Newborn, good guy and cares about his customers. I had a check from my bank looking to make a deal. I told the sales guy that I had a price that I was willing to pay and he wouldn't give me a confirmation over the phone but told me I was in the ballpark and to drive down, he was sure that he could make a deal. Was promised a certain number for my trade. When I got to the dealership they were under what was promised.

The prices online are not the prices they give. They are at least off price. Then they wouldn't let me leave and kept haggling price. Never again. Working with Barry Basson has been excellent. He got my vehicle checked in, in a timely manner. He explained what exactly was going to be done and how the technicians were going to service my vehicle.

Barry Sasson did a fantastic job. I would do it again! Purchased 2 vehicles in 6 months from these guys. They are excellent. No issues at all. I would buy another car from him no questions asked. The assistance received from Barry Basson and David Layton was just wonderful. Love it! Bryan he works at service department. He was a great person with great personality. I used to drove Mercedes Benz and their service was great so Bryan reminded me a lot for a second I thought I was in Mercedes Benz service shop. Barry Basson helped me out and got me seen for service with minimal delay.

His help was great as I was leaving on a road trip later that day and needed my oil changed and tires rotated. Live in Texas and will probably buy from him anyway. Barry Basson was super helpful! I never had a Service Advisor stay after the service dept is closed to ensure that my vehicle was to my liking!!! I am strongly considering returning for the Jeep he had shown me at the price offered.

Made a sale feel personal and made me feel welcomed, will recommend Hadley to anyone I know in the market. Barry helped me out with my services very nice and kind. All of my family go only to him for all of our car service needs. Getting a car serviced can be overwhelming but Barry finds a way to work with us economically. However I say a Jeep online made one call, and Robert Baza answered the phone, from there it was nothing but good events.

He even came in on his day off and asked his sales manager to come in, who had the greatest spirit too. Eager to please and very knowledgeable. If he didn't have an answer to any of the questions I had about a make or model, he was very resourceful, and use other outlets to find the answers I desired. Their team identified an oil leak during a routine service appointment.

The problem was quickly identified and resolved. Kept informed throughout the process. He is a customer service savy All Star. He is friendly, efficient, knowledgeable, and reliable. He is a problem solver and an asset to the organization. Basson was very helpful getting my repair estimated and done quickly. He was even able to help me get my car the same day by using after market parts which I greatly appreciated because I would rather have my car sooner.

Awesome customer service, very respectful, everytime i come here he is always positive. I go to him all the time. I live in Delaware and he makes the process easy for me to drive the drive, come in, sign and drive. Got my recall taken care of very fast! I paid for my Jeep, and they won't give me miles. Then, when I decided to go get it from them to let someone else do the work, they wanted to know who and how much so they could match the price!!! I brought my Jeep in and got new tires and alignment. Drove it home the next day and the steering wheel was turned several degrees to the left.

Not only did he call at 10AM but the repairs had been made and I could come and pick up my vehicle. He made the process very easy and smooth. I will definitely recommend him to anyone looking for a car. Barry Basson, Assistant Service Manager worked diligently to resolve warranty issues for the camera to great satisfaction. Go see this guy. Barry Basson made me completely at ease.

He answered every question I had with the patience of a saint! Answered every question and just helped make the whole experience a breeze. I would definitly recommend buying your next car from Rob! Deal with this guy hands down!!!!!!!! He gave me updates and went above beyond making sure everything was taken care of! She'll help you out a lot. She was very pleasant and professional. Helped us out with our Ram with no problems and kept us updated!

Definitely would recommend Barry if you do stop by there. Thanks again Barry! Made everything more easy for me. They communicate well and do their best to help you out!!!! Very pleased with their services!!! I was told it would be up to an hour and an hour and a half. I decided to wait for my car instead of leave. My car was not finished until close to 10AM. Been waiting for a challenger my whole life and finally got it. Brittany Kawada was very friendly after the experience seeing someone full of joy, excitement, and someone who truley loves their job and made me feel the welcome really made the experience memorable for me.

His name was Barry. We need more people like him in businesses. Fast, friendly, and he knew his stuff! The sales price he gave me was by far the best around. Getting into the vehicle was also a smooth process as I explained ahead of time that being from out of town I was limited on time. Mark helped to make this purchase as enjoyable. She was so sweet and continued to smile the whole time she explained everything about my car to me.

She was just full of energy and so eager to help me with any questions i had. I was really impressed with him. Will definitely recommend this dealership and coming to see him to purchase a car! Very informative sales rep. He made the process easy and short. Everything went very smooth. Brittany kawada was a pleasure.

Very much well spoken, and attentive. This would definitely be my choice of dealerships. A recommendation to a friend is absolutely in hand. The shop fees are hidden cost always a surprise because they do not tell you in advance that is before the job ends.

They are always a pleasure to deal with. The only downside to this dealership is that the parking sucks. Either for new customers shopping and especially for service. In the meantime I found myself browsing the cars in the surrounding environment. I ran into Sam J. I bought my Jeep from him, and I love it.

He went above and beyond to help me get the price in my budget. I would definitely see him again in the future to purchase another vehicle from him. Thanks for the help for the lift for my Jeep!! I got recommended by Natalie Salazar to come in and talk to Eric Boswell were he showed and informed me of many cars in my price range. Great first time experience!! I was out by am. Great job as usual. Barry Bassom my service advisor explained eveything to me before the work was done.

My tech Bobby, was very good at explaing what was wrong with the teuck before doing the work, very pleased. We will be back.. He is always educating me and at the same time keeps it real. I never feel like I'm being taken advantage of bc I don't know a lot about cars. The staff are super friendly which makes getting your car fixed that much nicer.

I've stopped in the dealership on two occasions merely to look at exterior and interior colors and packages. I've been working with Hadley Blue on both occasions and he could not have been more helpful. Also, thank Mr David for his assistance. Thank you again for resolving my issues. She was very helpful. Keep it up. All of my questions were answered in the most polite manner. The only thing that left me some grief was that there was not a loaner car available. Next time when I schedule I will inquire as to the availability of a loaner.

Was told that it would be ready by 5pm, and I get there at 10 minutes after 5 and they say they have been running behind and to take a seat they will be finished shortly. I am a proud owner of a Jeep Compass. Thank you, David. My wife and I seriously considered not buying anymore cars from this dealer but we really like and respect Azmi in finance.

He is the only reason we stay with Lustine. Frankie Cox was really helpful. Brittany Kawada I want to thank you , you are so nice and made sure I was comfortable and helped me with understanding everything. I would recommend you to anyone. Talk to her if you're looking for a new Jeep. I will definitely be coming back. I'm dropping my review, not because of Sam, but because of the thieves that took all the change from my truck when I had it in for some add-on equipment after my purchase. Total loss of trust! When I bought my car they said my car is equipped with everything. I have all the features that I need.

They told me that I can call them anytime if I need any help. Excellent customer service! Working with her was honestly the 1st time I've walked into a car dealership and felt like the sales person was on my side. If you're shopping for a Jeep call her. She's very knowledgeable and patient.

He brings an energy to this place that is unmatched by anyone I have ever worked with. In addition, I have witnessed him help out in any situation that arises whether it is to his benefit or not. I look forward to coming to work with him. She was very patient and took the time to answer all of our questions and explain every detail through the process. She was amazing. I'll be going back to her when it's time to buy my son a new car in a few months. She helped me a lot.

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She's knowledgeable and friendly and most importantly not pushy. She was great to work with. She didn't just brush me off like the other place I went. If you need a car go see her. She helped us a lot with our new Pacifica. Give her a call if you're going to Lustine. Frankie Cox took the time to listen to our needs and go over the options so we could pick the perfect model.

We are very happy with our experience. Go to Lustine and see her. She knows a lot about the vehicles and she was really helpful. My experience with Frankie Cox at Lustine has been the best buying experience so far. Go talk to her if you're looking. She was a huge help and I felt comfortable and confident through the whole process.

She's the best. It's not usually a pleasant experience. But it was a lot less stressful working with Frankie Cox. I hope I don't need another car any time soon but I'm going to send all my friends and relatives to her. I had an amazing experience buying my new Wrangler because of her! She made everything as simple and stress free as possible. Great job Frankie Cox! Was very kind and courteous as all service should be.

Hire more like her. Which had me thinking if he even listened to what I initially said about the payments. She was amazing and very tenative to my time and show me everything about the Jeep. Keep up the amazing work Frankie! We are loving our Jeep!! Blue was very knowledgeable about Jeep product line.

Blue made me feel like I was the most customer in the world. The salesmen that helped me was Awsome he went the extra mile to help me find what i was looking for and he wasn't to pushy. Especially from Mike I believe his last initial is H. He gave me accurate information on each car a looked at.

He is a great asset to you Dodge team. It was a pleasure doing business with him. Thank Frankie!! He was able to identify the issue and get new part ordered. Difficult issue made easy by Doug. Well done! I recommend everyone ask for Doug. Sales staff was outstanding. Got me into exactly what I wanted. No sales pressure at all My transaction was quick and painless. Highly recommend this dealership. Almost 1. Okay no problem. So then the salesman shows us a wrangler sport 45,xxx miles.

They make sure you will make the right decisions and leave happy with a vehicle!!!! We worked with Eric Boswell and he went out of his way to make sure we had a great experience. He was not pushy which made it a waaaaay better experience than we normally have at dealerships. He worked to get us the best deal! Always go see Eric! I knew my credit is a working process divorce, bankruptcy yada yada I thought I would try though, although I thought it was premature in order to get the apr that I wanted. His name is Boswell, Eric and I have known him for over ten years.

The service from a certain employee named Gloria was outstanding, she should be greatly rewarded for her effort. I have had the privilege of knowing Eric through my son, David. Great Experience. Polite and honest! When I am ready to make my decision I will be coming to speak to him. Very knowledgeable and attentive to details. If u buy a car from here, work with Frankie. You won't regret it. He helped my dad and I in purchasing the exact Jeep Wrangler I wanted. Everything that i wanted the Jeep to have and how i wanted it to look as far as color, etc was on point.

He accomplished this all while staying in our price range. We drove in from Philly a little over 3hrs and it was worth it. Give her a call if you're in the market. He is very professional. He allowed me to take my time with the test drive. And answered all my questions. A great experience overall. All the loaner cars were out for the day and they were completely booked to take me car in for tomorrow, but she only made a couple of phones calls and a couple of walks to the next door dealership and got everything handled within minutes!

Super professional and knowledgeable. She was very patient and helped answer any questions I had. Definitely going to come back! Just trying to do my job at target and did a wonderful job of trying to sell me a car. She is awesome. Thank you Hadley for your patience and expertise in such an important decision for our family!! Hadley Blue is the man. I would definitely recommend going to him with any questions. Excellent service! Was very helpful. It was way less stressful than past car buying experiences. She was professional but still fun to work with. You are meant to be in sales! You rock!!

I went with my sister. Hadley helped us and I have to say it was the easiest conversation I've ever had at a dealership. Very friendly, patient, no pushy tactics. Will definitely go back when it is time for me to buy. She will have u in and out! Outstanding personality! Why is the guy just a car salesman? He deserves so much more than that title.

I almost walked out of finance after working with him for 4 plus hours. He saw my stress level when dealing with finance and pulled me aside. Good thing he did. She goes out her way to satisfy the customer and display the items that interest them. Great personality. My sales person Monica was very helpful trustworthy and knowledgeable salespeople I have ever experienced. I will refer friends and family to her whenever someone inquire about purchasing a vehicle.

She is the Lebron of car sales. IKE kept his word and got us an easy deal without the normal car dealer nonsense. Amir gave us the fastest no nonsense closing I've ever had. Hands down, not one salesman can top his professionalism or his care for his clients. Every new customer to him is like a mother walking with her new baby for the first time. Hes got you and hes got your back. The mic should have dropped the day that man was hired. Hadley Blue is the man to see if you want an awesome experience. We will be back for sure. Monica Gaither "broke her back" to make sure I drove away with a smile on my face!

Helped me pick out the car I wanted very fast without any problems or confusion. The team here at Lustines are dead on with customer service! He answers all the questions you have and looks for exactly what will meet your needs. If you are in need I highly recommend Erle! I was there last week getting a recall on my car along with routine maintenance and it was going to take about 2 hours to finish everything.

He was patient and answered all of my questions. The professionalism was outstanding and she knows her profession and products very well. You all are doing a great job by having her on your team. And I am extremely happy with my purchase. Thank you for having an amazing team standing behind you Lustine. Great guy helped me find what I wanted without hesitation. She was amazing?? Thank you babe, she took me each step of the way??

Keller I thank you for say the truth. He was simply amazing. He spent hours talking to me about the pros and cons of a couple cars I was interested in. He is extremely knowledgeable and even has a great sense of humor. I will definitely be buying a car from him very soon. His knowledge of the products was impressive. Great environment and did I mention Monica is the bomb! Keller was great! By the best sales woman in the industry! I was totally lost and I love my new Hellcat! Great guy and ambassador for the car industry.

He scheduled my service. He calls to check on how the vehicle is doing and always returns my calls. Hire more like him Lustine. My salesperson Frankie made the experience even better. She was knowledgeable and a lot of fun to work with. The whole staff was great. I worked Frankie most recently. She was great. Give her a call if you're looking for a new car. He was very knowledgeable and extremely helpful. I'll go to Lustine again for my best car. I finally found a salesman that took the time to explain things to me and help me find the best option for me.

Thank you Eric Boswell for being so professional, kind and caring. You are super knowledgeable and a great asset to this dealership. Your the Best! My salesman Monica was the best! He took the time to find cars that were in my price range and gas mileage.

He was patient and explained everything to me. Hoping to purchase a car soon but only with him. She knows a lot about the cars and was easy to work with. She always gives us great service and great prices. I would certainly recommend him to others who are looking to purchase. Love you girl?? I didn't even want to consider a new vehicle thinking it was out of my price range. Erle Keller took the time to give me all of my options and was never pushy.

She helped me out with everything I needed and made me feel very comfortable! Erle Keller is the best! No hassle, no nonsense. And most importantly, I got a great deal! Gaither was an amazing one! She went out her way to pick me up and ensured I was not leaving without a car! Thank you Monica I am forever your customer. My concierge was Gloria, and she was very professional, knew the product and services, and made me feel very welcome.

Any questions that I had, she was able to answer with no hesitation. She made sure I was comfortable, had water or even something to snack on. She is simply a joy to be around! I recommend her to anyone! He is simply the best, so patient and helpful. He answered every single question I had and made me feel so comfortable and welcome. He is very knowledgeable and speaks about cars in a way that even a car buying novice can understand.

He is a keeper!!! Excellent service and great detail, thanks Monica! Margarika was so patient and knowledgeable! It made the process so much easier! I have been recommending this place ever since. But Frankie and everyone at Lustine mad it happen and got me into my new Cherokee.

She helped me with everything i needed. I thought that she went above and beyond my expectations. Thank you so much for your help. You should go see her if you need a car. Long story short I left with my dream car and payments lower than expected, wouldn't have got done if it was not for Monica hounding her managers and helping through the process with even getting my paystub. I spoke with Monica and she helped me through my services quickly without a hiccup! Will be sure to purchase my next vehicle with you guys!

I also love the verity of car selections you guys have. Thanks for everything girl! Monica Gaither, had the answers I needed, She was very patient and professional with me and all of my many concerns.. Thanks Ms. I visited here and Ms. Parker was so helpful and not rude about questions. I will be back to see her for my purchase. If you want someone who is patience and knowledgeable ask for Ms. Parker I'm sure everyone there is nice but she's great?? Monica Gaither was very knowledgeable of each and every vehicle requested upon!!!!

Thank you Lustine. Was greeted by a couple sales speacialist but nobody really had that great smile and energy like I think her name was Monica gaither as it says on my business card. Please gonto her!!! Lustine had a great selection and better prices than the other places I looked.

Frankie was pleasant and helpful and mad it a smooth process. Great Product knowledge and seriously experienced! I loved working with her and my wife is crazy about her! Much success to you! Thank you Frankie for helping me get my dream car!

I couldn't have asked for a better car buying experience. I just love how courteous she is. So kind!!! When you go to that dealer ask for her! She taught me things about a ram than I ever could imagine in a vehicle! I worked with Frankie Cox. She was friendly and professional and she made it a quick process so I wasn't stuck there for hours. It's probably the best car buying experience I've had in a long time. Guild-Brown Monica is great! She is a outstanding sales person as well as enthusiastic!!! Definitely a thumbs up!!! If you ever need assistance, ask for her! I highly recommend her??

Great selection. Great price. Thanks Frankie! I love my new Ram. They had a great selection and she made it easy and fast. Thanks and I appreciate ur time. Monica Gathers in search of the perfect Mopar. She was pleasant and work diligently to assist me in my search. I'm so glad a friend referred me to Frankie. She was awesome and working with her was a lot less stressful than other salesmen I've worked with.

I love my new Pacifica! I will come back just for that type of custom service! Seemed like she was a mind reader because she knew exactly what I wanted and helped me find the car that was right for me. She did paper work and made phone calls and worked WITH me to help me ride off in style.

Our saleswoman, Frankie, was so knowledgeable and friendly and made our shopping experience enjoyable. I definitely will recommend her to my friends and neighbors. I would recommend anyone looking for a Jeep go see Frankie! She made the entire process easy and stress free! Honest and upfront, look for him when you go to the dealership. I was provided with outstanding customer service and a great experience!

I worked with Frankie Cox and she was absolutely wonderful! Super knowledgeable and very patient with me throughout the whole process. I worked with Frankie Cox and she really was great! I strongly recommend going there and working with her on your next car! Over the phone, bottom line out the door price, everything included - tax, tags, destination, freight, etc.

Not the price when you get there. Avoid Lustine at all costs. Boston cant remember his first name was really rude to me. Thanks Baza, Grace, Jessica, and Negan for being a smiling face, a breathe of fresh air, and knowledgeable. My service experience dropping the car off was longer than expected. I picked up my car after service closed. Keep up the good work!

Went above and beyond. Will be going to see him for next service. Hire more like him. I spoke with Hadley regarding the Upgrade Program offered at Lustine and Hadley got the ball rolling. Hadley introduced me to Danny and remained visible during my experience. From the minute I arrived, the team greeted me and were ready to assist me. Barry was truly a professional and helped me save a few dollars by going over options. I bought a car 2 months ago and he assisted me at that time as well today and anytime I have concerns or questions about my vehicle I call him and he goes out of his way to assist me with any issues and concerns that I have.

Blue had introduced Mr. Several things were found to be wrong. Doug kept me in the loop through the entire process. On January 2nd, I bought the car back in because I thought the Emissions test was done during the Inspection. My ex wife and I went to Lustine Dodge and my ex wife wanted to see about getting her tire fixed.

Come to find out the service that she thought that she had wasn't in her contract. Eddie took care of us, took us to their huge secondary lot, and let us try out a number of vehicles. He was honest, upfront, helpful, and very chill. His approach was perfect, answering any question we had when we wanted information while also giving us time and space to think things over. That balance between being engaged while not pushy can be hard to achieve but Eddie nailed it. Very disappointed, had stock number, competitive price, agree on price before I head down, wouldn't you know it, different vehicle.

I then was ready to consider making a deal when the office manager or floor manager came over. Help and answered all question I had. No hassels with my appointment and the service was completed by the minimum amount of time given. I stopped in met with Mr. Blue about the white Grand Cherokee Laredo. I am not sure yet it will be a good fit for my labradors. I wish it had tan interior but I guess you cant have everything I told him. He replied nicely let's see what we have that will suit you.

The person who answered the phone was talking to everyone around him rather than me. Asked me my name at least five times. Then I was transferred to a sales person and the same thing happened, so I hung up. Booked an appointment several weeks in advance for a transmission check and a small windshield crack repair.

Best personalized service ever. Go see Christopher Baskins!!! Prices are fair, employees are friendly from services and maintenance to the sales floor. Customers service desk great job of updates. So I was very concerned about the new advisor Hadley. Very attentive and most of all honest. Changes my view of sealer service.

He was the epitome of a professional, as was the entire team we dealt with, from start to finish! These folks clearly understand the value of stellar customer service and I HIGHLY recommend that anyone in the market for a vehicle shop here. Very pleased with results. High pressure, smoke and mirrors techniques.

I'm embarrassed that I bought a car from this dealership, but they get you in there and throw so much at you at high paced rate, it tricks you. I know something about cars, did a quick google search.. I could hear her on the phone. He made me feel confident about the decision I was about to make. I would recommend Ike for a Nobel Peace Prize! My service manager, Barry, was thorough and provided me with good information and a good price. No unecunneces services were pushed on me and he was very responsive.

My car hasn't ran this great for a long time. They always provide me with excellent service for my Jeep Grand Cherokee and the wait is never too long. If you're looking for good deals and good service for your vehicle this is the location I recommend. The time it took for the mechanics to perform necessary service was very reasonable. They helped me out immensely Thank you Hadley blue! Feels like a brand new car now. My mecganic reached out to me to find out if i was happy. He was very responsive, and explained all of the repairs in easy terms so I understood exactly what was done!

So glad I came here! Employees not always seems to know what are they doing. Bryant Jones was assigned to help me and did a wonderful job. I was quoted one thing on the phone and when I arrived. When I asked to explain, I told it was my oil filter but they managed would remove the price. I was kept in the loop during the entire process and was not pressured to return the loaner immediately. They just want you to buy a car so they make money.

He stated they were very professional, kind and courteous. They are very hard workers and they are very thorough. He stated that Bryan Wilson always makes his service experience a remembrance. From reprogramming key fobs to oil changes. I swore back then I'd never come back after several really bad experiences. This time was a totally different experience. I plan to return for additional maintenance to my Town and Country; that I purchased from Lustine many years ago.

No one helps me in taking better care of my van than Lustine. See you in December. You can make an appointment for service on their website so you don't have to wait too long. My girlfriend bought a car here and was completely taken advantage of. There is no dealership that I have ever heard of with those fees. If the technicians are backed up say so. If I arrived to late tell me. A young man took my vehicle information and tried to have a service advisor help me I believe his name is Floyd, he simply walked away.

Robert was fantastic from the moment we started looking. He took excellent care of us when we arrived and tended to our every need and then some. He and Mike worked with us on a deal you couldn't pass up. Not forgetting the awesome service I received from the mechanic Eric afterwards.

I was very happy with Floyd. He informed me of the entire service process and the issues that my car had. Dropped my Jeep off to be diagnosed and got a call back pretty quick with the problem. They were able to fix right away and even back before the time they quoted. Rashad went above and beyond knowing I recently had issues with it. I will take my Jeep back for more maintaince! Recommend Lustine to family and friends. I was in and out in a reasonable amount of time. I would recommend working with Barry to any of my friends.

Greatest service person I have ever worked so far. He keeps me up to notice when my cars are in for service. Definitely a employee Lustine should have around. Sales people don't even have a little business manners. I saw the car online,and I let them know that I was interested. When I reached there the car was not even in there park.

They had to call someone to bring it. And he had it for personal use. Professional and attention to details will decribe her service. I came from out of town to buy a pre-owned car and wanted to make sure the car was in good shape. They worked me in and found a few things that needed to be replaced. Looked up any recalls and fixed them that day.

The waiting room is small, but does have free coffee, espresso, and hot chocolate. The true problem is just the time it takes. For a routine oil change and tire rotation expect to be waiting at least two hours. They work with you and will get you and your family in a car in no time!!! They get you in and out of there fast.

Azmi and Monica are great people that helped me get my first car and they made my experience a wonderful one that I will never forget!! Need to see who can solve this issue for me. I inquired online about a compass high altitude 4wd certified used with 26kmi. I drove 1 hour and 40mins each way. Doug is my service advisor unless he isn't working. Always a pleasure dealing with the staff. I know they are making moves to be better, and we the customers see it and appreciate it.

Doug Canty always takes care of us. Thanks, Doug -- you're the best. Starnes I was pleasantly surprised with our service. Heard many negative stories and comment about the service department prior to coming. However, our service manager took care of us. The professionalism at Lustine is much improved.

I checked with Doug in Lustine Service and came right in to drop off. It was complete the same day! Outstanding and knowledgeable service. The service was completed sooner than we expected and Doug had our Durango washed. The actual service was excellent as always. Doug always takes great care of us.

Joanne and I really appreciate the attention Doug provides us. I was so glad to be in and out in a matter of hours this is the shortest time I have spent buying a car. This is the 3rd time I have bought a car from Lustine, will definitely go back to them again. Doug is the man when it comes to taking care of my challenger! When I got there they had no record of my appointment. They fixed it according to my receipt.

I also asked them to check a hose that was leaking coolant, turns out it's still leaking coolant. Would like to bring my truck back in but I'm sure it will cost me an arm and leg. Ask for Floyd, he will definitely take care of you! It is now 12 years and , miles later and my Dodge Durango is going as strong as the day I bought it on the same engine and transmission! Keep your car or truck serviced regularly by great people and it will last you a lifetime! Friendly and professional seevice and car was ready when promised.

I really liked that when I pulled up in service lane a man came out and started helping me before I even got to the door. Device shop gave me timely updates on the status of my vehicle and took minimum time to complete repairs. Sonhappy to see her in the service Dept! Very professional and honest. I trusted him right away and he took care of the problem I was having with my vehicle immediately. He was a breath of fresh air as I have been going to that location for service for 2 years now and have never received such courteousness.

In and out quick. None of the topical dealer games. I would totally recommend them. As soon they sold you a car, you don'r exist. So many promises and so little are done. You don'r even deserve a star. AVOID at any cost.! My only request is that you guys have donuts and cookies for the guest while they are waiting for their vehicle. Extremely friendly and great customer service!! Barry Basson was able to put me in another car while my car was being serviced.

I went to start it today and found out that it would not turn over. Being out of town I didn't know what todo. I called Lustine Chrysler and Dodge and they were amazing. They provided me a phone number for the towing company that Chrysler uses. Customer service is excellent. However, since the beginning of the purchase of my Chrysler , I have not been happy with the performance of the vehicle. Not many dealerships go above and beyond for the customer I came in got my car serviced and was given a loaner car to go to work while my car was being serviced.

He walked be through the entire process then came out to me in the lobby and pulled out a tablet and went through my car in detail. I was not only impressed but shocked at this award experience. My warranty company was giving me the run around with replacing my engine and he helped me exhaust every option until I was satisfied and extremely happy! As painful and stressful this situation could've been he kept me calm and in the loop with the entire process. In an emergency, I had taken my car to Farrish Jeep in Fairfax when my regular inspection technician told me I had a transmission leak.

Wait time was minimal everyone was pleasant. R I came in today Wednesday to get an oil change and I was extremly satisfied with the service today! I had an 7 am appointment and I was out by ! All of my issues were fixed. I even got a booklet with my repair that gave me an overall health evaluation on my vehicle and any recommendation and cost estimate.

I had the utmost respectable young man Rashad in the service department who was just outstanding! You made my life easier thank you for the courtesy car wash. I felt he went above and beyond to ensure i was taken care of in a timely manner. Rashad was pleasant and took great care of me. Thank you very much for your expertise and keeping me updated about my vehicle. Never have I been to a dealership where the advisor comes out to give me a valuable update and shows me my car on a device and goes through the process with me. I was greeted with a smile from Rashad who assisted me even though I was having car issues he assured me that everything was going to be okay!!

This is what customer service is all about. Normally I worry that a huge maintenance bill is in my future Upon arrival I was greeted with utmost customer care and service. They were able to assess my vehicle and get me out of there into a rental car in a minimal amount of tim. She was very polite and explained every aspect of the loaner car policy I really wanted to take the car they had available but I didnt have all of the documents they needed per their policy I would like to take this time to commend the following Lustine's sales and service people for excellent service they provided me during my purchase of and returning for the service of my caravan.

I was treated like I was their only customer, very VIP!!! Hadley is beyond genuine, candid, professional and compassionate to his customers needs and desires. There is often a preconceived notion or stigma behind individuals who work in this industry. My oil change package had expired and I had not redeemed one of the remaining oil changes out of four before the package expired. Purchased a Dodge Grand Caravan yesterday.

We were told it would take 20 more minutes to detail. Over an hour later we finally got the car. Great service, problem solved my challenger runs smooth again. Purchased a charger daytona in late october After taking the vehicle to my work i went back to get my pick up truck from the dealer. I got there only to find a bunch of bumass salesmen leaning on my truck and one wouldnt move on purpose until i put the truck in gear, how unprofessional. Alan is a great asset to Lustine! He knows all about transmissions!

He made me feel at ease and assured me that there weren't any issues with the transmission. Made an appointment at 10 am for an oil change had me waiting in the lobby for 4 hours. No one could give me a reason why it was taking so long and on top of that they were nasty when I ask about my car and why it was taking this long for an oil change.

His professionalism, character, and knowledge of all things jeep made for an all-around outstanding experience. We ended up walking away with a great deal and my fiancee's dream car. I came in for service with my 2 year old twin boys. Needless to say they were all over the place. Barry gave the boys a snack from his drawer and some paper and crayons to color with.

I received a phone call from Barry Basson letting me know that I was pass due for several services. When I came in I told him the ac was busted. Nope not at all I just needed services! There was only one service advisor there and he had keys all over his desk. And it literally was less than a few minutes. Barry Basson was my service advisor and he was simply the best. I never felt pressured to buy anything! He tells it like it is, and never lets me down! I love that he keeps me updates throughout the entire process! Barry Basson handled my service and got everything done in a timely manner!

He was extremely patient with me and explained multiple times why the services I needed were past due. In the end I took his sound advice and got the work done. Barry Basson is the best! The service industry needs more people like him! I always see him and he remembers me and my car! Keep up the great work Barry you are appreciated! Best car dealer I have ever used! Very professional and courteous. Took care of my car issues and explanation of costs for repairs. They wanted to charge me over 1, dollars for a brake job, and I found a different car shop that fixed my car for less than half the price.

But Barry got me in anyway, thanks! Excellent advice and service! Great to work with. Hadley Blue is great!!!!!! Great seller and I will use him very soon for a Dodge. Definitely go see him if you are in the market. I appreciate his professionalism and attention to detail! Barry Basson went above and beyond and made sure I was taken care even after business hours!

Barry Basson handled the service on my dodge. When I found out I needed my engine replaced I was less than pleased. Barry worked diligently to see if my warranty would cover it I must admit initially I was annoyed. But Barry Basson assured me that everything would be fine and gave me an estimate for when my Jeep would be ready for pick up.

He called me throughout the process and made sure I knew exactly what was going on. The finance department is staffed with utmost incompetent people. I can't believe they convinced me to give them 5 stars after it took them 3 months to finalize my lease. Seven months later, I also learned that they messed up the paper work with the county, when processing my paper work. Barry Basson was polite, professional, and most importantly honest! She handled my needs politely and in a timely matter. Barry Basson, Assistant Service Manager, was cordial, professional and returned my Jeep in much less time than expected.

So they could better assist me. Over all it was a manufacturing issue. But they made feel better about it. Waiting area was nice. Advisor was Barry Basson. Everything went as it was suppose to. Wait time was about an hour and a half which was what I was told it would take. I took my jeep for 90K miles service and came out pretty satisfied with Barry as my service representative. They called me 2 hours after I dropped off the vehicle to let me know what is required and quoted me the exact amount.

I will definitely return for my next service. No bs just straight business and I appreciate that! I was in a rush and he took care of me quickly. Barry Basson I appreciate you! I had to be at work so I got a ride and I was all set to go when I got off work. Someone picked me up brought me back to the service department and boom he handed me my keys and told me to have a good day. Nino the new GM, David the Service Department Manager, and Barry Basson, Assistant Manager for the great service and support provided for me and my family received to fulfill all our vehicles needs.

Mike Doonis from Lustine for taking care of me and my vehicle while it was in service. Great customer service would recommend him every time. Wouldn't have bought my new Challenger if it wasn't for all Jackie's help. Thank you so much Lustine! Very professional and concerned. When he found out I was interested in getting a new car already have a 15 Charger from Lustine he introduced me to Monica the Charger Aficionada! He's a keeler; Lustine better keep him! Jackie at customer service was very helpful and polite. I will def be back! I spoke with Jackie monge from customer service and she helped me with all my questions and concerns.

Truly a great representative and shows great customer service. Jacqueline was helping me set up my new Jeep Wrangler bluetooth and I learned with ease. When I arrived to this one I expected nothing to be different. Yet from the moment I spoke to Jackie I could tell this experience would stand out from the rest. Everyone is very friendly. It has been serviced by Lustine and is where I purchased the Jeep. I wanted to avoid the expense of repairing the rotors. When everyone else was ready to have me come out of pocket he made sure he exhausted every avenue and made sure I was good!

You are the man Barry! No pressure and reasonable. I used the Service Dept to install a tow hitch on the Pacifica. They were fast and the work was professional and clean. BUT Barry Basson put an end to all that! I literally dropped it off, he called me told me what I needed, got the okay to get it done, kept me up to date and told me when it would be ready for pick up. Expect nothing but a great experience when working with ROB! Ask for Kevin Newborn, good guy and cares about his customers.

I had a check from my bank looking to make a deal. I told the sales guy that I had a price that I was willing to pay and he wouldn't give me a confirmation over the phone but told me I was in the ballpark and to drive down, he was sure that he could make a deal. Was promised a certain number for my trade. When I got to the dealership they were under what was promised. The prices online are not the prices they give. They are at least off price. Then they wouldn't let me leave and kept haggling price. Bryan he works at service department.

He was a great person with great personality. I used to drove Mercedes Benz and their service was great so Bryan reminded me a lot for a second I thought I was in Mercedes Benz service shop. Working with Barry Basson has been excellent. He got my vehicle checked in, in a timely manner. He explained what exactly was going to be done and how the technicians were going to service my vehicle.

Barry Sasson did a fantastic job. I would do it again! Purchased 2 vehicles in 6 months from these guys. No issues at all.

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I would buy another car from him no questions asked. The assistance received from Barry Basson and David Layton was just wonderful. Barry Basson helped me out and got me seen for service with minimal delay. His help was great as I was leaving on a road trip later that day and needed my oil changed and tires rotated. Live in Texas and will probably buy from him anyway. Barry Basson was super helpful! I never had a Service Advisor stay after the service dept is closed to ensure that my vehicle was to my liking!!!

I am strongly considering returning for the Jeep he had shown me at the price offered. Made a sale feel personal and made me feel welcomed, will recommend Hadley to anyone I know in the market. Barry helped me out with my services very nice and kind.

All of my family go only to him for all of our car service needs. Getting a car serviced can be overwhelming but Barry finds a way to work with us economically. However I say a Jeep online made one call, and Robert Baza answered the phone, from there it was nothing but good events.

He even came in on his day off and asked his sales manager to come in, who had the greatest spirit too. Eager to please and very knowledgeable. If he didn't have an answer to any of the questions I had about a make or model, he was very resourceful, and use other outlets to find the answers I desired. Their team identified an oil leak during a routine service appointment. The problem was quickly identified and resolved. Kept informed throughout the process. He is a customer service savy All Star. He is friendly, efficient, knowledgeable, and reliable.

He is a problem solver and an asset to the organization. Basson was very helpful getting my repair estimated and done quickly. He was even able to help me get my car the same day by using after market parts which I greatly appreciated because I would rather have my car sooner. Awesome customer service, very respectful, everytime i come here he is always positive.

I go to him all the time. I live in Delaware and he makes the process easy for me to drive the drive, come in, sign and drive. Got my recall taken care of very fast! I paid for my Jeep, and they won't give me miles. Then, when I decided to go get it from them to let someone else do the work, they wanted to know who and how much so they could match the price!!! I brought my Jeep in and got new tires and alignment. Drove it home the next day and the steering wheel was turned several degrees to the left.

Not only did he call at 10AM but the repairs had been made and I could come and pick up my vehicle. He made the process very easy and smooth. I will definitely recommend him to anyone looking for a car. Barry Basson, Assistant Service Manager worked diligently to resolve warranty issues for the camera to great satisfaction. Go see this guy. He gave me updates and went above beyond making sure everything was taken care of!

She'll help you out a lot. She was very pleasant and professional. Helped us out with our Ram with no problems and kept us updated! Definitely would recommend Barry if you do stop by there. Made everything more easy for me. They communicate well and do their best to help you out!!!! Very pleased with their services!!! Barry Basson made me completely at ease. He answered every question I had with the patience of a saint! Answered every question and just helped make the whole experience a breeze. I would definitly recommend buying your next car from Rob! Deal with this guy hands down!!!!!!!!

I was told it would be up to an hour and an hour and a half. I decided to wait for my car instead of leave. My car was not finished until close to 10AM. Been waiting for a challenger my whole life and finally got it. Brittany Kawada was very friendly after the experience seeing someone full of joy, excitement, and someone who truley loves their job and made me feel the welcome really made the experience memorable for me. His name was Barry. We need more people like him in businesses. Fast, friendly, and he knew his stuff! The sales price he gave me was by far the best around.

Getting into the vehicle was also a smooth process as I explained ahead of time that being from out of town I was limited on time. Mark helped to make this purchase as enjoyable. She was so sweet and continued to smile the whole time she explained everything about my car to me. She was just full of energy and so eager to help me with any questions i had.

I was really impressed with him. Will definitely recommend this dealership and coming to see him to purchase a car! Very informative sales rep. He made the process easy and short. Everything went very smooth. The shop fees are hidden cost always a surprise because they do not tell you in advance that is before the job ends.

Brittany kawada was a pleasure. Very much well spoken, and attentive. This would definitely be my choice of dealerships. A recommendation to a friend is absolutely in hand. In the meantime I found myself browsing the cars in the surrounding environment. I ran into Sam J. I bought my Jeep from him, and I love it. He went above and beyond to help me get the price in my budget. I would definitely see him again in the future to purchase another vehicle from him.

Thanks for the help for the lift for my Jeep!! I got recommended by Natalie Salazar to come in and talk to Eric Boswell were he showed and informed me of many cars in my price range. Great first time experience!! They are always a pleasure to deal with. The only downside to this dealership is that the parking sucks.

Either for new customers shopping and especially for service. I was out by am. Great job as usual. Barry Bassom my service advisor explained eveything to me before the work was done. My tech Bobby, was very good at explaing what was wrong with the teuck before doing the work, very pleased. We will be back.. He is always educating me and at the same time keeps it real. I never feel like I'm being taken advantage of bc I don't know a lot about cars.

The staff are super friendly which makes getting your car fixed that much nicer. I've stopped in the dealership on two occasions merely to look at exterior and interior colors and packages. I've been working with Hadley Blue on both occasions and he could not have been more helpful.

Also, thank Mr David for his assistance. Thank you again for resolving my issues. She was very helpful. All of my questions were answered in the most polite manner. The only thing that left me some grief was that there was not a loaner car available. Next time when I schedule I will inquire as to the availability of a loaner. Was told that it would be ready by 5pm, and I get there at 10 minutes after 5 and they say they have been running behind and to take a seat they will be finished shortly.

I am a proud owner of a Jeep Compass. My wife and I seriously considered not buying anymore cars from this dealer but we really like and respect Azmi in finance. He is the only reason we stay with Lustine. Frankie Cox was really helpful. Brittany Kawada I want to thank you , you are so nice and made sure I was comfortable and helped me with understanding everything.

I would recommend you to anyone. Talk to her if you're looking for a new Jeep. I will definitely be coming back. I'm dropping my review, not because of Sam, but because of the thieves that took all the change from my truck when I had it in for some add-on equipment after my purchase. Total loss of trust! When I bought my car they said my car is equipped with everything. I have all the features that I need.

They told me that I can call them anytime if I need any help. Working with her was honestly the 1st time I've walked into a car dealership and felt like the sales person was on my side. If you're shopping for a Jeep call her. She's very knowledgeable and patient. He brings an energy to this place that is unmatched by anyone I have ever worked with. In addition, I have witnessed him help out in any situation that arises whether it is to his benefit or not. I look forward to coming to work with him. She was very patient and took the time to answer all of our questions and explain every detail through the process.

I'll be going back to her when it's time to buy my son a new car in a few months. She helped me a lot. She's knowledgeable and friendly and most importantly not pushy. She was great to work with. She didn't just brush me off like the other place I went. If you need a car go see her. She helped us a lot with our new Pacifica. Give her a call if you're going to Lustine.

Frankie Cox took the time to listen to our needs and go over the options so we could pick the perfect model. We are very happy with our experience. Go to Lustine and see her. She knows a lot about the vehicles and she was really helpful. My experience with Frankie Cox at Lustine has been the best buying experience so far. Go talk to her if you're looking. She was a huge help and I felt comfortable and confident through the whole process. It's not usually a pleasant experience. But it was a lot less stressful working with Frankie Cox.

I hope I don't need another car any time soon but I'm going to send all my friends and relatives to her. I had an amazing experience buying my new Wrangler because of her! She made everything as simple and stress free as possible. Great job Frankie Cox! Was very kind and courteous as all service should be.

Hire more like her. Which had me thinking if he even listened to what I initially said about the payments. She was amazing and very tenative to my time and show me everything about the Jeep. Keep up the amazing work Frankie! We are loving our Jeep!! The salesmen that helped me was Awsome he went the extra mile to help me find what i was looking for and he wasn't to pushy. Especially from Mike I believe his last initial is H. He gave me accurate information on each car a looked at. He is a great asset to you Dodge team. It was a pleasure doing business with him. Blue was very knowledgeable about Jeep product line.

Blue made me feel like I was the most customer in the world. He was able to identify the issue and get new part ordered. Difficult issue made easy by Doug.

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I recommend everyone ask for Doug. Sales staff was outstanding. Got me into exactly what I wanted. No sales pressure at all My transaction was quick and painless. Highly recommend this dealership.

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