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They did a great job. It was quick and easy and everyone was very nice. They had a lot of knowledge and they where very professional. Staff was very friendly and you could definitely tell they took pride in there jobs! Way too expensive for an oil change. The young man, very nicely dressed in his clean uniform, greeted me with smiles and confidence. He took care to look up my accou He took care to look up my account and give me the discount that applied to me. The other young man was also very attentive and knowledgeable.
I was very please with my all around service and will continue to take my car there. The staff is always friendly, and the service is always super fast! I sent my daughter that same day to get her oil I sent my daughter that same day to get her oil changed. The employees are great and fast. I come to this facility every time to get my oil changed.
I drive for business many miles. Knowing I can stop into Valvoline for a quick check up with confidence. Love I do not have to m Love I do not have to make an appointment knowing they are always fast. I wish the mechanic had explained the different price levels for my car as my oil change was much more expensive than expected. Ease, speed, friendly service. Quick and staff always helping each other out. The staff was very happy and got along with each other well.
The techs were efficient and personable. The only thing I wish is that the basic oil change was a little less expensive. The crew is always amazing. The job is quick and yet thorough. The quality of the people and product are top notch. Friendly, professional staff who walked me through the entire visit. Professional guys, clean, helpful and speedy. They even offered to help replace license plate light bulb I had already bought s They even offered to help replace license plate light bulb I had already bought somewhere else.
Quick, friendly service I feel I can trust. They said the additional charge was for labor. I watched the guy spend 2 minutes total taking the passenger side cargo in and out. My level of trust in the brand definitely decreased quite a bit. Great staff took care of my needs throughout the whole process. The price was ridiculous. Fast, friendly and efficient. I loved since the staff until the service. I stayed inside of my car and they were super friendly and helpul. Not satisfied with the increase of costs after being a customer for over 10 years. David Assistant manager is always very helpful and friendly.
I have 3 ca I have 3 cars and wouldn't take them anywhere else! The crew was great as always, got me in and out and provided me just what I needed.
The service was fast. You have gained a customer for life. Attention to detail and knowledgeable, friendly staff. Very friendly and efficient. Great customer service, affordable rates and fast service! I have been coming here for my last 4 oil changes. Always quick and professional. Staff is always nice and helps me make decisio Always stoked to roll in here. The staff was professional and quick! What more could you ask for? Was in and out in 5 minutes. Super informative and nicest gentleman helped me. The manager clearly explained my options, showed my car history, and did not do any hard up sell.
Was just as good as other shops. The guys were awesome! Super friendly and communicated well. The entire staff at the Point Loma location The entire staff at the Point Loma location on Midway is unlike any other! Their enthusiasm and helpfulness is so contagious. Very knowledgeable about my vehicle and the products in which it needs.
I am never let down and have been coming to this location for about a year now. Great job to the entire staff!
The staff told me The staff told me extra stuff that was wrong and noted it on my paperwork so I could reference it at another time. Upsell recommendations by Valvoline staff not at all aligned with vehicle manufacturer maintenance guidelines. Gross oversell, such as suggesting transmission fluid change at 75, miles when my Ford manual states first tranny fluid change at , miles.
Just one example of many. It was fast convenient and very knowledgeable based on all the information they were giving me while they were performing all th It was fast convenient and very knowledgeable based on all the information they were giving me while they were performing all the services verifying the oil was put into the car give me the air filter I felt very satisfied. Price was a little high compared to competition. Everyone was very friendly and accomodating. I feel like I was barely there 15 minutes, which is awesome.
The crew that helped b The crew that helped be was amazing. Very satisfied and will be coming back. Staff exceptionally friendly and speed of service. I was not aware that I could have bought a bottle of fuel cleaner myself. I was under the impression that it was a service, I wa I was under the impression that it was a service, I was not aware that ope ing of a bottle I could buy was the service.
Quick, easy, stayed in car I sat in my hot car for almost 45 minutes. Their machine was broken so they had to hand fill the cars. I understood it would tak I understood it would take longer due to a machine being broken. However, no one was working on my car but they were working on cars that came after me.
They were even working on a car behind me. I sat in my car with my children with no help at all to change my oil. Everyone was very friendly, efficient, and didn't pressure me to buy things I didn't want to. I've been going to valvoline for years. I've always been very satisfied. I have a high standard and believe to get a highly sati I have a high standard and believe to get a highly satisfied it would need a huge discount in price.
Pressure to buy additional services, materials--understandable. I requested the air filter not be taken out but it was. Filter box was snapped closed in the front but the rear was not in place. Again, not saying it was this shop , I just prefer to inspect air filter myself. You need More Fans for workers. Great and courteous service. SD not get a copy of bill. They said the ext car was waiting. All were positive, professional and knew what they were d All were positive, professional and knew what they were doing. They worked together like a fine tuned machine. I have recommended my family and clients Insurance Clients to this location.
The staff is great. The service is quick and my vehicle runs great. This was my first visit to this place, they were very nice, quick and never pushed me to get stuff I did not need! Cohesive team of employees taking care of me. Options were clearly explained. Not high pressure for upgrades. Friendly, but professional personnel. I was really Satisfied because this exact place is low friendly and they have planks for low Cars like myself. Also I would like Once inside the bay, the process from start to finish was quick and efficient.
The staff was very friendly and knowledgeable ab The staff was very friendly and knowledgeable about all he services you offer. The staff is alawsys professional and very customer friendly, this location is very convenient for me. Pricing is good for the c Pricing is good for the care they give my car. The staff was great and they showed me the air filter before replacing it and explained different things that they suggested I The staff was great and they showed me the air filter before replacing it and explained different things that they suggested I should do for the car and showed me why I should do them and asked before doing them.
I was very confident that I was not being ripped off and they performed all the services quickly and apologized for taking 10 minutes longer than they initially said - which was BECAUSE they took the time to check other things in the car. Great service and kind staff! Workers were quick, friendly and knowledgeable. Provided a very pleasant experience. Nice group of guys fast service. Everyone was so friendly and new exactly what they were doing with no problems. This was our second visit and we are beyond happ This was our second visit and we are beyond happy and will return for every oil change.
Everyone was helpful and knew what they were doing. The price was double what i pay at midas with there coupon. They were friendly prompt and handled the job professionally. I really enjoyed the visit, super nice gentlemen. Had my mechanic take care of the issue.
Keep up the the good service. Super impressed with the staff and the experience was easy and quick, this is my new go to place, I will be back! I arrived 10 minutes before closing. I needed oil change and tire rotation. The staff and especially the manager were efficient The staff and especially the manager were efficient and professional. No high pressure sales attempted. I appreciate no high power sales attempts.
Mike B San Diego. I always feel like they do a good job and are very nice. The technicians are always very nice here and work hard to complete my car in a timely manner. Very friendly, knowledgeable staff; fast service; decent prices; no pressure. The manager and his staff are very nice and friendly.
They were able to answer my question with no problem. I always have really good customer service when i go here. Its actually out of my way to come to this location but because of th Its actually out of my way to come to this location but because of the service i receive i make the trip and it is always worth it..
The assistant manager sorry for spelling name wrong Ty he is very professional and knowledgeable and has great customer service.. Friendly, thorough and quick service. It felt over priced for the services received. They replaced it in 10 minutes. I was very happy they had the battery I needed in stock. Everyone at the center was very friendly and straight-forward about pricing and services.
One person even gave me a reference of One person even gave me a reference of a different location to have my air filter replaced. I didn't feel pressured or scammed at all, and the service was done very quickly.
Thank you for working on your customer service, going to any kind of auto store is not always a pleasant experience for women. Employee was very friendly on advising me on what services that I needed. I ended up needing a new battery and he was encouragin I ended up needing a new battery and he was encouraging but not pushy.
I have been using this location for my oil changes for over three years. The staff are always courteous and very efficient. Very quick and knowledgeable. Not pushy when recommending services. I pulled in and my oil change was done in 10 mins flat and I had nice conversation with the workers while they took care of me.
It was very quick and easy and more importantly your staff was incredibly friendly! All of the staff were very professional and courteous. My car was ready in less than 5 minutes. I couldn't believe it. I am def coming back and already posted a 5 star review about this location on yelp. Thy helped me and he was very nice. The attendance were fast and efficient, Explained each step they were doing, and had me out of there before I was able to finish The attendance were fast and efficient, Explained each step they were doing, and had me out of there before I was able to finish reading my emails on my phone.
I was very happy with them. I believe that the guys who are on the floor the majority of the times should get a reward for their hard work! Everyone is always friendly and seem genuine. I will recommend to all my friend. The employees were very professional and worked rapidly. I was very impressed. Great customer service and quick. Knowledge of employees, thorough communication and efficient service.
On this visit, technician Isai was extremely knowledgeable and very courteous! He took the time to explain the performed serv He took the time to explain the performed services. I have used this Valvoline Instant Oil Change, often, and it just keeps improving with every visit.
In , I discovered it by accident. Another repair garage had failed to secure my oil pan plug, and I lost all my oil while driving. After walking to 2 other oil change businesses for help, I came upon this Valvoline shop, managed by Mr. He and his expert staff installed an oil pan plug, and replaced my oil for free! The staff and service was excellent!
The staff was extremely kind and thorough. Even called prior to my visit and the woman on the phone was very pleasant and helpfu Even called prior to my visit and the woman on the phone was very pleasant and helpful. This was my first time at this location - had an absolutely perfect time at different location. Staff was rude, walking around o Staff was rude, walking around on their cell phones and drinking water as I waited over 30 minutes. Did not let me know what was happening underneath my car, changed oil, without discussing or offering anything else.
Not friendly, not appreciative. It was quick and convenient and the service person was very polite. The guys that worked there were super friendly and knowledgeable. They told me what I needed done to my car but did not pressure They told me what I needed done to my car but did not pressure me at all. Found a broken tail light. Very high prices comparedTo other places and much less services.
No vaccum or rundown of everything as other places do. I was highly satisfied because they were low friendly, and the staff was really nice, and amazing. Been going to this location for years since back when it was still Jiffy Lube bit have continued to leave extremely satisfied. The guys were extremely approachable and friendly, answered all my questions and service was completed in a timely manner. Super friendly, quick, convenient service.
All the details were handled with such professionalism and precision. The service I r The service I received should serve as an example to ALL service industries. Fast friendly service and staff. Quick service and very cordial.
The manger Thy was beyond helpful. Gave me sincere recommendations and was extremely thorough with everything during my visit! I ask questions about the vehicle and I thought they answered them, helping me understand the services they provided and whether I ask questions about the vehicle and I thought they answered them, helping me understand the services they provided and whether the vehicle was in good shape when I left.
I love how Professional the employees are, they treat you very good. I had several questions about my car and they have answered I had several questions about my car and they have answered all of them. They are clean, never leave my car with oil stains like some mechanics do Always same friendly staff reliable.
Good people good service and a discount coupon. All the employees were professional, knowledgeable and polite. Service was fast on a busy morning. He confirmed that my battery was still in g He confirmed that my battery was still in good condition because I wanted to know that as well as get an oil change.
Their service was quick and seemed to be appropriate with their suggestions for service. Thy recognized me as a repeat customer and welcomed me warmly.