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Back to all Playa del Carmen, QR, Mexico hotels. Carretera Cancún Tulum Km 54, Playa del Carmen, Quintana Roo, Mexico. "You cannot compare it with the other hotels along the playa del carmen coast.". Mexican and Mayan traditions converge to create truly unique experiences at Hacienda Tres Rios, a new luxury all-inclusive resort on the lush Riviera Maya.
See all hotels in Playa del Carmen. Lowest prices for your stay. Guests 1 room , 2 adults , 0 children Guests 1 2. We search up to sites for the lowest prices.
View all photos 5, 5, Cozumel Airport 14 mi. Cancun Airport 25 mi. Passion by Martin Berasategui. Kravans Transportacion y Logistica. Reviews See all questions Write a review. All reviews tres rios segway tour nature park chef oscar the grill sense adventure three rivers sports bar chef's table the mexican restaurant lobster dinner beautiful resort family pool time share beach beds adult pool casino night kids club timeshare presentation our waiter special thanks family vacation.
Scenic wrote a review.
The staff was very friendly. I was pleasantly surprised with the night time entertainment - although there is still much more that should be added. Room staff was were great, shuttle service was good. Review collected in partnership with this hotel. This is our second stay at this resort and we love it! Beautiful rooms we had VERY spacious a 3 bedroom! Our favorite resort employees were: Rafael by the pool! Thank you for taking the time to share your experience at Hacienda Tres Rios. It is always a pleasure to be your host and we hope you come back soon.
Angie MacR wrote a review.
Our butlers Jessica and Judith and trainee Jaime were wonderful, making our stay wonderful, especially surprising us with balloons and birthday cake made of towels in honour of the occasion. Sergio B and Ubaldo were just so personable in the Sportbar, Sergio made sure we were ….
LibbyJonesK wrote a review. Further explore beauty and culture in surrounding Playa del Carmen, and discover an authentic vacation experience unlike any other. At Hacienda Tres Rios, a true Mexican retreat awaits. The resort's spacious suites feature a modern Mexican design, inspired by the hacienda style of yesteryear.
Each suite welcomes you with thread-count Egyptian cotton linens, extra-thick luxury mattresses, and a pillow menu. Some suites offer a private whirlpool and views of the turquoise ocean. Dining offers a bounty of choices. With two pools, a private yacht club, nearby equestrian activities, activities for kids and teens, a private one-mile beach, guided eco-park tours, snorkeling, rivers for swimming, kayaking, and bird watching - Hacienda Tres Rios activities create the ultimate vacation experience, no matter your age or interest.
The staff was very friendly. I was pleasantly surprised with the night time entertainment - although there is still much more that should be added.
Room staff was were great, shuttle service was good. Our butlers Jessica and Judith and trainee Jaime were wonderful, making our stay wonderful, especially surprising us with balloons and birthday cake made of towels in honour of the occasion. Sergio B and Ubaldo were just so personable in the Sportbar, Sergio made sure we were looked after during the evening without our having to get up. Jose in the Animation dept. Gilberto our room service attendant was great as well. Everyone at HaciendaTres Rios is so gracious. We met and were served by Francisco in April in the Asian restaurant and absolutely were swept away by his attention and charm.
Wishing everyone the best. Good food and drinks.
Pool service especially Emmanuel and Filiberto was excellent. Nightly shows were entertaining. Beach and river access much improved. We would recommend this resort.
LibbyJonesK All inclusive disappointment. We have never been to an all inclusive resort until this trip to Cancun.
Italian resturant smells like sewer. He was tactless and classless. Everyone at HaciendaTres Rios is so gracious. Leroy, United States of America. Open your list Keep your lists forever. Good to know Distance to city center 7.
We first stayed at Hotel Zilara on Cancun hotel strip. It was a higher class resort all the way around. Every employee there greeted you with a hand over heart, and vetbal greeting. So when arriving at tres Rios our expectations were high. We did not experience friendliness from check-in or concierge.
Our first dinner at kotori and our waiter was Carlos and it was a bad experience because of his service.