Scott is the problem!!! Buy anywhere but here! Great service and friendly people! I got the car I wanted for a really good price!
Great service, professional And on time. My S had suspension problems for the longest time but no more. Working great and I don't find my car on …. I service my vehicles at this location. My service advisor is Erica Harper.
She is very knowledgeable with all vehicles.. She makes every effort to …. Website Directions More Info. Website Directions Video More Info. Add to mybook Remove from mybook Added to your car collection! Error when adding to car collection. This business was removed from the car collection.
Learn More. Disclosure Available on approved credit to very well qualified customers through Lexus Financial Services and participating Lexus dealers on a new RX Not all customers will qualify. See dealer for vehicle and lease program details.
You must print or reserve special and present it at time of write-up. One coupon per purchase and cannot be combined with any other offer. Excludes Tax and. Must present coupon when order is written. Can't be combined with any other coupon. See service advisor for complete details. Prior sales excluded.
No security deposit required. Disclosure Available on approved credit to very well qualified customers through Lexus Financial Services and participating Lexus dealers on a new NX Disclosure Available on approved credit to very well qualified customers through Lexus Financial Services and participating Lexus dealers on a new IS Disclosure Available on approved credit to very well qualified customers through Lexus Financial Services and participating Lexus dealers on a new ES Search Offers.
Expert Lexus Service Center. Our expert Lexus Service Center in West Palm Beach is staffed by highly qualified technicians who understand how to care for your vehicle. Schedule Service. West Palm Beach Lexus Dealer. Residents of West Palm Beach, Delray Beach, Lakeworth, and South Florida know how much of their time is spent in their cars, trapped in traffic, or commuting back and forth. What if that was time well spent, rather than time you lament? At Lexus of Palm Beach, that's a luxury you owe to yourself.
Meet Our Team. Customers are beginning to use it, Williams reports. Although it sounds simple, getting e-mail addresses is proving to be a challenge. She has added a line in the repair order that almost forces the service advisor to ask the customer for the e-mail address. Williams also is looking at doing a raffle for the service advisors based on the number of e-mails captured. There are firms such as IMN, AutoRevenue and OnStation, the Cobalt Group's e-mail marketing and lifecycle management tool, that help dealers capture e-mail addresses as well as maintain their e-mail databases.
Over a two-day period, more than people showed up with the coupon.
It's not just the service department that benefits from increased selling and customer retention. Most dealers understand that car sales drive service sales. If you're not selling cars, over time, your service revenue will begin to dry up.
But there is a flip side to that statement. Service sales can impact vehicle sales.
The problem is, very few people in the industry consider the service department as a tool for creating vehicle sales. Phillips recently moderated a Twenty Group in which one of the dealers was creating an incredible amount of business using a business-development center for the service department. He had originally implemented the BDC for his showroom, but it failed miserably.
The trick, says Tildon, is to approach marketing and customer service from a lifecycle management perspective.