Rothrock nissan coupons
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Please check the url you are using. Call for Kitchener Nissan Specials and Promotions. Offers new and used vehicles, financing, service and parts. Includes inventory and information about the dealership. Looking for Chevrolet service near you?. If you're looking for exceptional automotive service, get your tires and repairs at St. I said "yes, go ahead with the inspection. I went there to pay for the inspection and pick up the vehicle. When I got to RothRock I looked at my inspection stickers and took notice that they wear never changed to reflect new inspection stickers.
I brought this to the attention of the RED team service manager and again I had to sit around for another 45 minutes for the inspection to be completed.
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It appears our vehicles are never inspected after the work is supposedly done. This was very frustrating and unprofessional. So we started negotiations on a Nissan Altima that I was interested in purchasing.
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I showed him the marketing support online via their computer which is available on the purchase of a Nissan Altima. Again this is after I was told that it can be applied for me towards the purchase of a Nissan Alitma and from the facts online indicating that marketing support does exist for me. We both ended up screaming at each other in the showroom. While some customers where also in the showroom. Again very unprofessional, disrespectable and a bunch of liars at RothRock Nissan. I guess the money comes first and customers come in 2nd at RothRock Nissan. I apologize to all those in my area that told me to stay away from RothRock Nissan dealership.
I cannot at all recommend this dealership to anyone. We at Rothrock Motor Sales are sorry that we failed to meet your expectations on your recent service visit. The goal of every Rothrock Employee everyday is to provide each of our customers with excellent service. Unfortunately sometimes we fall short of that goal. We are always looking for way to improve our relationships our customers. We will review our processes and make changes accordingly so a situation such as this does not happen in the future.
We did not complete the service you had requested prior to you returning to the dealership due to a paperwork and computer glitch.
When drivers in Allentown, Whitehall, and Bethlehem are in need of automotive service, maintenance, or even repairs, they can always schedule an appointment with our service department at Rothrock Nissan. At Rothrock Nissan, we know that no driver enjoys being without their car. 2/28/ Print Coupon. Lifetime Brake Special. as low as $ Per Axel. Offer Expires 2/28/ Print Coupon Offer Expires 2/28/ Print Coupon.
In essence, the vehicle was assigned to a technician that had left that day early. Unfortunately the job never got reassigned to a different technician in the computer so the vehicle never came in to the shop to have the service completed.
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Upon your arrival and as soon as we noticed the error we immediately pulled your vehicle in to the shop and completed the service as requested. That coupon was sent out in the mail today. We pride ourselves on our customer service and apologize for the confusion on that day.
In regards to the sale issue. The deal that was worked with you Rothrock had included all incentives and monies that you were available. Our Sales Manager, Joe, tired to explain how the discounted number was arrived. Incentives and dealer cash monies are taken off the price of the vehicle, not given to you in cash as you had desired. We provide our customers with very competitive pricing.
You were receiving a great deal on a new vehicle however you had a different number in mind that we were unable to reach. When you became upset and started using profanity towards our staff that is when we ended all conversation with you. Witness to this fact was Mr. Rothrock who happened to be in the showroom at that time. Our staff was never disrespectful or unprofessional towards you, we do expect the same courtesy in return.
We are still willing to pride you a great deal on a vehicle and would welcome the opporunity to serve you. We are celebrating our 50th Anniversary in business this year! We strive to make every deal and satisfy our customers. We look forward to getting you in a new vehicle soon.
My name is Jason Pereira. Your incident with both our sales and service staff has been brought to my attention. We try very hard to meet and exceed our customers expectations. Between our sales department and all of our fixed operations we deal with over customers on a monthly basis. We are very proud to have the highest BBB rating possible and strive to keep it!
Please contact me directly and I will personally handle any and all issues you have with our service and sales department.
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If you are still in the market for a new or pre-owned vehicle, I will handle all the figures for you or make the service appt with the service manager. Below is my contact information. My husband and I dropped our car off for an oil change and to have a dent repaired. Never ever were we told that the dent would not be repaired, that it would take 24 hours for an oil change and that we would have to guess when the car would be ready to be picked up.
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Worst of all, my husband and I later were told by the General Manager that he would like to help try to resolve our frustration with the Service Department's handling of our car repair. He asked that we allow him five minutes to speak with us and that five minutes was all he had anyway. Not only could we NOT get an answer in the service department when numerous telephone calls were made to check on the car, but my husband a tractor trailer truck driver eventually had to lug his 18 wheeler, load included to the dealership to find out the status of the car.
Get in touch with us to schedule service so we can get to work on your repairs or oil change to get your vehicle back out there on the road. I dropped the Rogue off the night before for its oil change. We provide our customers with very competitive pricing. More than 6 hours later, my husband calls and for the first time ever gets an answer from the Service Dept. I was surprised that they were content with letting me drive away in such a piece of garbage knowing what they did. Review Link:
More than 6 hours later, my husband calls and for the first time ever gets an answer from the Service Dept. Could NOT someone have called and let us know that the car was ready to be picked up?