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I have lost food once already. Repair man told me to unplug it and let it defrost for four days , yes I said four days. Laughable it's it?
That was his fix for the problem. He looked at it and pushed a few buttons and on the way he went to the next unsuspecting customer. Frig continues to have the same problems to this day. Called the repair service last night. Next scheduled appointment will be November 29th. This is an emergency appointment. I would hate to see an extreme emergency appointment.
I wonder would it be in December? I have been a customer for many years. Kenmore appliances in the past were very reliable appliances. My home is filled with them. I don't think I will buy any more Kenmore appliances from Sears.
I have lost trust in the company. The repair service with a protection plan is not worth the cost at this point.
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Its been 3 months and my refrigerator still is not fixed the technician lied to me and never fixed anything for any type of compensation by far the worst customer service I've ever had. Schedule Appointment Schedule Appointment. Save Remove This coupon was added to mybook. Add a Photo. Hi there! Rate this business! Like this review? Share it on your social network to get the word out! Jordan B. Helpful 0 Share Flag. Kathleen B.
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