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They made this household disaster seamless with quick delivery and service! Installation was done in a beat, and the old appliances were carted away with no worries. Would recommend them to everyone! I haven't had this kind of fast service in years! PC Richard is a good company to do business with.
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I liked working with Eve. She knows her stuff. The delivery was on time and the men installed the unit without any problems. And removed the old unit. These people are like family in the world of shopping. They are all so attentive and knowledgeable of products. They always have the best prices too. I never walk out of this store unsatisfied. I will always make Riverhead P. Richard my first destination for the products I need and that they carry.
I know that they will keep expanding their product line to include quality items for the home. Great selection of all appliances. Purchased a new washer and dryer and 3 weeks later had to purchase a new dishwasher. The salespeople are spectacular. Once he knew what I was looking for, it was a matter of minutes he showed me 5 different models in my price range. I will never shop anywhere else.
I'm sold on PC Richard's. We have had a most pleasant experience buying a new refrigerator from P. We had occasion to speak with their customer service department and their associate, Lee, was so professional and helpful. Their delivery people were so efficient and pleasant. We are looking forward to purchasing a dishwasher from them. We certainly have and will continue to recommend P.
Richard was fair and professional. The salesman was helpful without being high pressure. During installation it became apparent that the bracket would be visible. The store immediately agreed to swap it out and scheduled a re-installation. The experience was seamless from purchase through delivery. They had exactly the appliances I wanted at a competitive price. I received a call the night before to confirm delivery and the driver called moments before arriving.
The appliances were fitted and installed. For more information about reviews on ConsumerAffairs. This is a great store in a great location with great staff members! Shanell was very professional and informative which made the experience awesome and smooth. I love this store and will definitely shop at this location again and again. My Dishwasher was not working properly in Jan and tried all the draining procedures and but was of no use.
They understood the issue and thought it could be a drain pump issue and ordered a new one. The tech came and found that it was an issue with the washing basket assembly has broken and told he will order the parts and come again for fixing it. The appointment was fixed after a week.
On the appointment day the tech called me and told that the washer part was not available as the model was discontinued and I will be given a store credit for the washer as per the contract agreement and I have to purchase a new one. I thought that the credit will be less and I was prepared to pay the difference to buy a new one. This happened in Jan , after 9 years of my purchase. This is my first good experience of this kind. The Store Manager Mr.
Just wanted to share my experience with others, to make believe retail stores still exists, other than online, doing an excellent customer service. I was told by Larry that they could deliver on a Thursday.
While standing next to him after my purchase he said delivery would be Thursday morning. I never received a call or confirmation the day of. I called the store to find out Larry never dated the delivery and they weren't coming. I had to miss my early shift to wait home for a delivery that never planned on coming. Now I have to miss another morning shift to wait for the delivery again.
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Being a single mother of 2 kids having to miss 2 shifts of work is highly unacceptable. I forwarded this email to my management team so they can review this issue. We do apologize for the inconvenience this has caused.
Once I hear back from my team, we will let you know. I received a phone call telling me I would get an e-mail the night before with a delivery time. The phone rang at 7: I was still asleep. The delivery people came at 9: They were knocking on the wrong door, and I had to go out into the hall to get them.
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When I asked why I had not received an e-mail the night before one guy answered "it's raining. He then said I was the third one on his route. I told him he could not have delivered anything in my building before 9 AM anyway, because of our rules. Later I looked for the e-mail again. It had been sent at 7: This is no way to run a delivery service. I forwarded this issue to my team and it will be reviewed. We will follow up with you once I hear back from my team.
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Just wanted to say how great it was to deal with Charlie from the South hampton store. He helped me in purchasing a TV for my new home. Definitely will come back to him in the future. Will definitely recommend him to my friends and family. And the experience at P. Richard in Roxbury, NJ was world class! If I was looking for anything they offer, I would stop searching and work with these gentlemen Professional, courteous, and truly amazing experience!
I was purchasing a subzero refrigerator which comes at a substantial cost.
Enjoy the new refrigerator! Been here a number of years. They hire pretty much anyone. Claimed Profile Review this company. Waiting on a job..
The salesperson Ravi was very helpful and informative in comparing different models and features and making sure the unit I ultimately purchased would be a good fit for my cabinetry. Several years ago he sold me a dishwasher. It is nice to see consistency and expertise in the salespeople.
Richards' prices are fair and the follow up for installation and delivery is very good. We also greatly value their warranty coverage which over the years has proved to be excellent and efficient. His skillful listening and guidance, helped me make the right choice, in my purchase of a new mattress. I am very satisfied with my new mattress and my sleep has improved and I overall feel better. One of my colleagues tried to defrost our college size fridge and freezer and wound up puncturing the Freon. I began my search for a new refrigerator.
I gave Dwayne several models, he gave me his feedback which helped me narrow it down to the one we purchased. I believe it was in place two or three days later. Dwayne is simply the best, he knows his product and simply gets the job done. He makes the process easy. He's very knowledgeable of the products in the store, he's extremely easy to work with and he's just an all around nice guy. We went in and met with Jerry in person and told him what we were looking for. Click here to unlock the deals, but be sure to check back here. Deals are constantly changing! It's time to start working on your summer body NOW.
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Plus, get free shipping! Barbecue season is here! For a limited time, you'll also get free assembly on all Weber gas grills! Terms apply; see site for details. If you find a better deal on a competitor website, P. See site for details! Find unique gifts for him or her this Valetine's Day and show the love.
Benefits include 6 months of special financing every day, advance notice of special offers and discounts, and convenient monthly payments. See website for details and complete terms and conditions.
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No coupon code required. Treadmills, exercise bikes, ellipticals, and strength training equipment—all now on sale online with FREE shipping! Click here for details! Place your order online and then pick it up from the store for free! Click here to learn more. Get low sale prices on select microwaves at PC Richard and Son.
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