Itechdeals beats real

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Additionally, I want to let you know that I was contacted through here by a "supervisor" and who told me to email her and I have included her in emails but she has not responded at all after contacting me here. I purchased a Chrome book on Dec 22nd and the shipping label was printed on Dec. I contacted itechdeals on January 2nd and received a response the next day that they would ask the shipping manager on details of the order.

I waited until the 5th and emailed back after not hearing from them. Again I received the same response not sure where the order is but will ask the shipping manger. I emailed back asking for someone to call me, that I had already heard that response. The reply back was the same stating that they would ask the shipping manager and again a replied that this the third time with the same response and I would like a supervisor to call me.

I get a response that the shipping manager stated the Chrome book was missing its charger and that is why it was not shipped yet. Now I'm really confused and ask why is the charger missing and why would something be listed on the website to be sold missing a charger. Again I ask for a supervisor to call me and no response on the item the only response I get is that they do not offer phone customer service. I reply that I want this order cancelled. I will update and let you know what happens next I ordered a product via a third party. The usual emails with the product shipping followed with one exception.

The tracking info never came. I emailed iTech customer support asking if product I ordered had been shipped. Jessica answered me quickly with apology and her promise to see what happened. Within 2 business days the problem was determined and shipping was processed, including tracking.

I had the product in my hands with in a week. I am impressed with the level of service considering what I ordered was a very inexpensive item.

iTechDeals.com Reviews

Thank you Jessica! I filled this out earlier in the week.

I marked my order as not having been received and sent an accompanying email. My order came the very next day. Coincidence or speedy response to my email? I guess we'll never know. My wife loved the package of styluses I purchased. I even ordered two more packages of the styluses. Hope they don't take as long in arriving. The prices on iTech's website are sometimes so unbelievable low that you think something has to give but based on my experience with two orders, nothing is given up.

Merchandise is top notch and customer service experience was wonderful with their Customer Service Rep Jessica doing a fantastic job with putting the customer needs first. Yes, however item comes as new in open box and there is NO Manufacturer Warranty on this item.

198 • Great

We provide a 30 Day return policy. We have a 30 day return policy for all our items - so if anything is defective they should be able to return for new one or full refund. We clearly write if an item is refurbished when you look in the 'what's in the box section' of the item selected. Most ipads are refurbished. I ordered a Refurbished Macbook Pro from these guys, I understand refurbished it would come with a few scratches etc.

But what I got was a dented seriously scratched up and bent up Macbook Pro. It did not turn on so I did not even bother to charge it, when I contacted them and sent photos to get a return label and refund, they said the would have to speak to a supervisor. I opened a case with PayPal so they can help. I already know they're gonna delay.

They do not send you advertised item and they are not wit to help you when you realize what kind of store they are. Please send your order to our dedicated customer service team support itechdeals. I'm in the same boat. New deals launch every night at midnight, Eastern Standard Time, and will be live on their website for 24 hours. But it does not cost any money to become an iTechDeals.

Refund Policy The iTechDeals website is very clear that they do not accept returns or offer refunds at any time, unless a product is defective or damaged when it arrives at your door. Unfortunately, the website says in order to provide the products on their website at such a deep discount, they must refuse to deal with the work of accepting and processing returns.

If the item you purchased does arrive defective or not in working condition, you must contact their website within 14 days of receipt so they can replace the item. If that item is no longer in stock, they will provide you with a full refund of the purchase price. If you are considering a return of any kind, you must contact them by email to receive a Return Merchandise Authorization and further instructions for successful return.

All items must be returned in the original box, with all original packing materials and accessories, otherwise the return will be refused.

iTech Deals Headquarters

This website does have mostly positive reviews, however, on many of the review websites that are available. Unfortunately, all of their positive reviews appear to just be a sentence or two in length, and are generally short, vague, and non-specific descriptions of what a great company this is. Competitors and Alternatives? There are many other daily deals websites all over the internet, as it has become an interesting and fun way for people to experience new places or products, including websites like LivingSocial , Groupon.

If you have experience with this company or their products, please leave your iTechDeals. Sent back both items and they made me pay for return shipping and to add insult to injury a restocking fee!!! I think what they do is fradulent! I asked for the restocking fee language in writing and they never responded!!!!

If something looks too good to be true - it usually is - at least in this case: We ordered a refurbished Samsung Chromebook in October for our 5 year olds birthday in December. Last week we decided to power it up so that it would be ready to use when we gave it to him - only to find that the power cord did not fit!

So we contacted them - only to be asked why we had not opened the box prior to this date. We explained to them why -. Ordered iPad 2 and received one with a dent in it. Sure wish I had initiated a dispute through my CC first vs. I would have been able to get my money back vs. WJW Were the items you received satisfactory? Got a tracking number that was fake and worried they aren't going to come or be broken within days! Already regretting this. I was very happy until I opened it.

This was 8 year old laptop I sent them email for times and did not get any response for 2 week. I files the dispute against them. Regretted that I placed an order on this site.

I wish I can give zero stars. This site is a big scam, I will never recommend itechdeals to anyone. Ordered iPad 2 and received one with a dent in it.

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