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She informed me that my chicks had been shipped when promised, and that I should know that the delivery date for chicks could easily be off by a couple of days. No apologies or anything The next morning the second day after the chicks should have arrived , I called the post office around 5: They said that my chicks were there and I could come and get them. When I got there, I eagerly opened the box in front of the postal worker.
My heart fell down into my shoes at what my eyes beheld! A quick head count revealed that Sun Ray had sent 54 chicks. Of those 54, there were only 26 that were alive!!
And, I could tell the the rest were bad chilled! I only live 3 miles from the post office, but by the time I got home, I only had 23 that were alive. And, in less than an hour one of those died Not good Again, I called Sun Ray.
Again, I spoke with the same woman. Again, she spoke in a cool tone and was very matter of fact. She said, "Sometimes, that's the breaks when you ship day old chicks. Then, she wanted to know what I wanted her to do about it. I told her that I was quite willing to pay for the chicks that were alive, but didn't think it right to pay for the ones that were dead! I told her that I thought Sun Ray should either not charge me for the dead ones or ship 28 more chicks to me to make up for the dead ones. I told her that I would even be willing to pay for an additional 22 chicks to make the quantity of chicks an acceptable amount for shipping.
She quickly informed me that there wer no refunds and that they couldn't ship chicks to make up for the ones that had died in shipment.
She said that she would send a copy of the receipt where the insurance was paid for and I would have to deal with the post office myself. She was almost shouting at me!! With that, I hung up the phone!! Two weeks passed, and I saw no mail from Sun Ray Chicks. So, I called them again to inquire as to where the copy of the insurance receipt was. I spoke to the same lady, sam tone, and same matter of fact mannerism, and she informed me that heretofore two weeks she hadn't had time to get it in the mail. But, she said that it would be mailed the very next day. That was all back in April of this year.
And, it is now October. And, I've never seen any mail from Sun Ray Chicks. But, no charge for the chicks has ever showed up on my credit card statement either. Still, I doubt that I do business with them in the future. It just left a very bad taste in my mouth! But since then, I've spoken with several people that have ordered chicks from Sun Ray Chicks and have had nothing but praise for them.
Most have even found it hard to believe that I had such an experience with them! I've told you all that to say this. I know there are some habitually bad hatcheries out there. And, there are a lot more good ones than bad ones. But, ALL of them have there horror stories!! When deciding where to order chicks from, don't take just one person's horror story like mine as "the gospel according to Luke!! And, those of us who the mistakes happened to are NOT happy about them!!!
Listen to several personal experiences not just opinions , weigh them, then Good luck, Robert. Oct 1, Post 9 of This is interesting Oct 4, Post 10 of Funny, I look at it the other way. I'd rather buy from a big hatchery that brings in their eggs from all over rather than risk receiving inbred chicks from a small one. I've only ordered from Murray McMurray over the years. I've never had a bad experience. Once in Canada we had a horrible experience but I don't remember the name of the hatchery - they were idiots.
We warned the hatchery when we ordered and paid extra for the chicks to be shipped straight via air. The arrival day came - we went to the seaplane to meet them and no chicks. So we went home and called the hatchery. Some sellers also offer Thank. How to save money during the shopping? It is quite easy. Just visit Discountscat to get Purely Poultry promo code. To remove this section of the text, delete it from the Define Pages Editor. CODES 9 days ago Purely Poultry offer complete coupons such as online discounts, in-store coupons, printable coupons, unique offers, promo codes and so on, you can honestly find the most appropriate one for yourselves.
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She further told me that the night before I called the day after my chicks should have arrived she had been going through the orders that had already been filled and found my order. Gopher Grocery Coupon. Lezhin coupon code. Most Liked Posts. I waited two days before I called Sun Ray.
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