Valvoline emissions coupon albuquerque

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Nancy L. The guys working on my oil change were very friendly, nice and polite also just very helpful. I had a great experience. Josh V. Very friendly nice young men, Just one thing At 1st I as told So I didn't do it. I would have done it for the They just need to keep in sync with each other for the price!!! Fast efficent and friendly. Overall good staff and service.

Training was going on during my visit, so I was given much more attention! Vicki W. Tech was friendly and knowledgeable. Carlos R. Quick, accurate, had all my information in computer, very friendly. Mini me. The staff was frendly and seem to know their job. John S. No wait time, they pulled me right in, asked and advised me on services and options. All the gentleman worked fast and efficient All the gentleman worked fast and efficiently.

There is always room for improvements. Vincent C. It was a great experience and was quick, with a 2 year old in the car that was much appreciated! The only thing was that this w Hank I am satisfied with the service and experience of the person providing me the information, however I committed to change my oil I am satisfied with the service and experience of the person providing me the information, however I committed to change my oil because Valvoline provided me with an oil change savings coupon, I receive coupons periodically and Valvoline was the least expensive, and for that I am grateful.

Joseph Blow. The true outcome of the service won't be known until the next oil change! Gary P. Oil change was accomplished quickly and professionally. Tim B. This is the fifth different vehicle I have brought in for servicing since I moved to the area 5 years ago. I appreciate that I appreciate that I'm "in the system", that the staff is thorough and let's me know something that's needed one car showed a weak battery that I thought was OK, and it died a short time later - they were right , and they don't try and push unneeded items like filters and wiper blades that are not needed at that servicing.

I trust them, they are quick and clean, I've never even gotten out of my vehicle, and I have recommended the shop to others. The staff person exerted some attempts to pressure me to upgrade to the synthetic oil. He also implied that Kia recommends it w He also implied that Kia recommends it when I checked with my Kia dealer and he said that is not true. Also, the sticker they gave me to put in my window indicated my next oil change is due in miles and that is not what Kia recommends either.

This was my first visit to Valvoline Instant Oil Change. I was very impressed by the quality of service that I received. I wil I will go back again next time I need an oil change. My husband will be going there too. The friendliness of the employees and fantastic customer service keeps me as a returning customer.

What a great staff! I always come here for my oil changes, never any problems. Staff is always quick and through, never pushy but occasionally offer additional services. I've been very pleased Everytime I'v I've been very pleased Everytime I've been there. Personnel were friendly, personable and highly professional.

S Lullie. The manager went above and beyond to provide excellent customer service satisfaction. Everything was explained during the process. Truck guy. The staff was very professional but also very friendly. They were fun to talk to and knew about cars. They were fun and effici They were fun and efficient. Bill D. In quick, fast friendly service. Elaine Luna. Great customer service! I travel 2 hours from my home to get my oil changed at this Valvoline because I am treated well and I tr I travel 2 hours from my home to get my oil changed at this Valvoline because I am treated well and I trust the work that they provide.

Zachary is an exemplary employee. He explains the process and is very timely with services. I will continue to take my vehicle here and I let my friends and relatives know as well. Always great service. Traveling on business. David J. Friendly, knowledgeable, technicians!!! Very competent and friendly. Nikki m. Nice facility. Good employees, fast service. Kind staff, quick service. Happy Customer. The employees are always very nice, professional, happy, and eager to be there!

I always enjoy bringing in my vehicles because I always enjoy bringing in my vehicles because I am confident I'll get a job well done and it will be a pleasant experience!

Service a Fleet of Vehicles

Have used this same location for at least 6 years. I showed it to the store The DAVe. The staff was very enthusiastic and friendly as well as helpful in their advice. I always go to this location for my general car service - primarily oil changes. The staff was very friendly and they actually checked everything else instead of just changing my oil. Offer Details Includes up to 5 qts.

Thank you and keep up the good work! Very quick, courteous and I had a coupon. Always very courteous and knowledgeable. Price is fair and very convenient. James A. The staff is always friendly and quick. They get me in right away, take care of my car and get me out in a timely manner. It doe It doesn't matter which location I go to, the service is outstanding.

The staff who was at the computer by the driver window seemed irritated that I had pulled up for an oil change. There was no oth There was no other customers at the time I pulled up to the building. He was also very courteous when he did speak to me, he asked what I wanted my tire pressure at. I was helped immediately by George. I would like to say that he was very knowledgable and I thought he explained everything ver I would like to say that he was very knowledgable and I thought he explained everything very clearly to my satisfaction. I didn't have to wait very long and found my experience to be a pleasant one and I would definitely recommend this valvoline location to others.

Very bare bones. Staff was nice but there was no vacuum or window cleaning like other places do. Waiting area was clean but noth Waiting area was clean but nothing i it other than chairs. Ken D. Quick efficient service. Gof Ucky ours elf. Always very quick service!! I went to Valvoline for an emission inspection.

The staff was exceptional - courteous, friendly, informative and efficient. The staff was incredibly friendly, they kept me informed about the condition of my engine and tires. And though they recommend a And though they recommend a few different service items, I never felt pressured. Sam L. Exceptional customer service. Amy O. The staff are friendly, informative, and efficient.

Other Valvoline stores have told me they could not preform a transmission fl Other Valvoline stores have told me they could not preform a transmission fluid change on a Lexus because only the dealer had the tools to do it. The manager of this store was shocked to hear that and performed the service with little difficulty. Great crew! The staff is wonderful. I always go to this location for all my needs that they can meet.

My only wish is that they were a ful My only wish is that they were a full mechanic shop and I would take my car to them. Was helped promptly and professionally. I was offered repairs and maintenance over and beyond oil change. Felt like I was apprec Felt like I was appreciated as a customer. The excellent customer service.

I've been returning to this particular Valvoline for over a year now because the staff is awesome! They are cordial, professiona They are cordial, professional, and go above and beyond to make sure that my car is taken care of. The staff always remembers me and my car, and I see them treating all other customers with the same kind of excellence.

I also appreciate that the staff seems to be happy, and they take pride in their work, as well as seem to work together as a good team, helping each other out. Friendly and courteous staff. Young men were very pleasant, efficient and friendly. Shop also very clean. The fluid change did not take long and the double checked for leaks. The gentleman that helped me was awsome. Chris very helpful and respectfull. One more chance! The care taken on the oil change needs improvement reducing the oil spilled on engine which resulted in smoking.

Not to mention Not to mention odor of burning oil for a period of time that I had to stop to rinse the engine off before traveling home miles west on I In route home saw a semi truck engine on fire, so imagine that could been my truck if I didn't rinse engine off! This also occured six-nine months ago on an oil change on our Denali! At that time I said I wouldn't return to this station, instead only go to the San Mateo station.

But I was in the Coors area and decided to give staff another try. I know your better than Jiffy Lube but not much, so please improve. Barb O. The staff were very friendly and informed me about all the things that they were doing to the car as they did it. Nice to see f Nice to see friendly faces I was updated on services available but did not feel pressured to buy anything at that time. Customer area was clean and comfortable. Wish the air conditioning had worked better I genuinely liked my experience and will return again to this location.

Great team working there and shop was so clean Well taken care of. Martin L. The technicians were very professional and performed our service quickly. Great service and fast. Very friendly and knowledgeable staff. David S. Quick and easy. Staff was professional. There was no wait to get my oil change, the staff was very friendly and helpful and very nice. I did not feel pressured to buy a I did not feel pressured to buy additional services and the oil change process was quick!

Very fast efficient and friendly. Chris P. The service personnel were incredibly professional, friendly, and polite. It was actually a pleasant experience to get an oil ch It was actually a pleasant experience to get an oil change! Amazing staff! Ask to check my torque on my vehicle, and with no hesitation they did it! Very friendly staff! Alberta D. It was quick, efficient and they were very friendly.

Vic T. Great service and very polite. Amy F. I go out of my way to come to this location. The staff is honest, friendly, efficient, and never tries to pressure me or sell me The staff is honest, friendly, efficient, and never tries to pressure me or sell me services I don't need. I appreciate their excellent service and will continue to get my oil changed here. They were efficient and rocked our visit! Thanks guys for getting us in and out!!!! I bought a interstate battery last May.

It is now July and my car was not starting on the first try. I took it in to get an exch I took it in to get an exchange for a new battery. Luckily the battery was still under warranty. They exchanged it with no problem. Although it took time out of my daily schedule. They were nice and prompt. This location is always a good choice, which is why I always go only there. They get the job done quickly, professionally, and p They get the job done quickly, professionally, and pleasantly.

They do not try to badger or scare you into getting service that is not needed. This is why I quit going to Jiffy Lube many years ago, The staff may change but the workmanship and attitude are always the same. C Franco. The staff was very friendly and attentive. No wait and the change only took 10 minutes. The service provided was fast and efficient. The workers are also very friendly and go out of their way to do so. The guys that helped me were professional and friendly. Definitely the nicest team in town. Nate S. All the techs that we spoke with were very friendly and helpful.

They interacted with us and our young child in a very friendly They interacted with us and our young child in a very friendly, approachable manner. We arrived toward the end of the work day and they did all they could to get us in before they closed. All were professional, efficient and quite nice. Tried getting oil change since last Sat. All Valvolines didnt have the oil filter. They were courteous enough to explain why. They didnt get upset when i asked serval questions. They answered everything I needed to know.

Matt J. I enjoyed not having to get out of my vehicle and the people changing my oil were extremely friendly. Nick Gonzalez. Jen V. I am not very knowledgeable with vehicles and the crew was very kind in notifying me of everything that should be fixed soon for I am not very knowledgeable with vehicles and the crew was very kind in notifying me of everything that should be fixed soon for my car. I received a good deal for the work done and was not pressured into the services that I declined to complete that day.

The staff was efficient and everything necessary was explained to me throughout the process. The communication between the techs and The communication between the techs and with me helps me understand what is going on throughout the entire service appointment. I like that I can drive up, get in and out quickly while still feeling like I am getting good service. I also like that all my previous work is referenced via computer to show my auto history.

This helps me feel that the services suggested are due to need rather that to upcharge me. Overall my techs have been very polite, professional, and courteous. I feel comfortable and confident each time I pull into valvoline on coors Rd here in Albuquerque. Very comfortable getting my vehicle serviced here. Great service without pressure for more purchases. Only problem is the price--I can get it cheaper at the dealership when I can Only problem is the price--I can get it cheaper at the dealership when I can get it in there. I've always been very pleased with the service I receive at Valvoline!

Mary Garcia.

What's New

The technicians there are always friendly, they treat people with respect and they keep you updated on what they are doing! Tony G. The service was great and quick the techs were very nice. Dave D. I've taken my other car and truck to other Valvoline centers and I didn't expect anything less here, and I wasn't disappointed. The guys working were super kind and friendly. They were VERY busy but worked really hard to make sure no one waited too long. The gentlemen at this location gave me exceptional service. When I pulled up, they informed me the card system was down and they When I pulled up, they informed me the card system was down and they were doing everything by hand, so it may take a little longer, if that was okay, etc.

He even offered to call another location for me in advance to let them know I was coming if I chose to go somewhere else. I am glad to say I stayed. Regardless of the system being down, I was in and out with swiftness and ease. They were clear and polite in explaining the details of the work I received, and worked very well together as a team with professional communication skills. Highly recommended. I went to the Albuquerque location at Gold course Rd for an Emissions test. I went on a Friday and was told the vehicle had to b I went on a Friday and was told the vehicle had to be running for 15 minutes.

Not a problem I can return the next day, when I did I was informed the emissions machine would not work for my year vehicle. I had to drive to the Albuquerque location at Coord Blvd and Montano. Not a big deal, just wished that was communicated when I first came to the locations for an emissions test. John M. Jade A.

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They are always so knowledgeable and give me great advice about my car. They started by saying that it look like I needed new windshield wipers, I just replaced them less than 60 days ago and my vehic When I told them this, there was no response and they dropped it quickly like it was no big deal. When I came out to retrieve my vehicle, one of the guys was spraying water into the engine compartment and when I got home I could smell burning oil, so apparently they must have spilled oil inside.

I have frequented Valvoline IOC often, and it seems about every third time I have a bad experience for one reason or another. It is unfortunate that every time I visit this location the crew seems to have changed. I have several other gripes about this visit but there is not enough space!! We were able to get the oil change without having to get out of the vehicle since we have children with us this took less time. The workers were very knowledgeable concerning our car. Very satitified and trust this place it will get the job done. We will return. Frances p. All staff were friendly, enthusiastic, and prided themselves on being skilled "I'll do it.

I'm a Serpentine belt specialist". Additional services were suggested with prices, and I didn't feel uncomfortable opting out. I enjoy the Very clean facility. I expect to use I expect to use this with coupons for all 5 of my cars. Diane S. I have been going to this Valvoline for 10 years and never disappointed.

I follow the service sticker date that the technician always puts on my windshield which I appreciate! It doesn't matter which e It doesn't matter which employee takes care of us because they are all helpful and friendly! They always answer any questions. I might have concerning my vehicle. I appreciate the personable work ethic the employees have at this valvoline.

Deborah B. I always go to this location for my general car service - primarily oil changes. I feel the conversations I have with the staff about my car are genuine and not "lip - service" or a robot like dialogue script read mumbo-jumbo. Ken m. Manager and employees were very friendly. Great service! Went above and beyond. Apache L.

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Quick and knowledgeable people. Fast professional service. Employees were highly respectful and got the job done fast. Staff, were very competent, efficient and exemplify excellent professionalism. With only one bay open, staff communicated to me u With only one bay open, staff communicated to me upon arriving very timely and pertinent information as to the issue and estimate wait time. It was a very brief wait. Very nice people, done in 15 minutes like promised. Mark D. The staff did a good job. They were professional and friendly. I did feel the transmission service was a bit overpriced compared I did feel the transmission service was a bit overpriced compared to my last transmission service.

I used a veterans discount which I liked. Your staff needs to discuss possible discounts and pricing up front. Support our veterans, many do not. Scott B. Staff were awesome, helpful, and thorough! Quick, friendly, professional service. Very nice and professional service was very fast. I would recommend. Wait time due to concrete pad being poured in front of the service bays Rylee T. Quick service, very friendly and polite workers.

Having been to other oil changing services, I find Valvoline to have the most expertise and higher quality service without press Having been to other oil changing services, I find Valvoline to have the most expertise and higher quality service without pressure to purchase extra items or falsify information regarding service needed on my car. I took my car in one other time to check the radiator and they did not have the correct fluid needed for my mercedes but told me what and where to get it then bring it to them and they would help me I did just that, making me a very happy repeat customer.

The employees are nice and fairly knowledgeable. The employees that changed my oil werected very friendly and personable. I got to sit in my car while they inspected my car and I got to sit in my car while they inspected my car and changed the oil. They informed me of a leak that I was unaware of. I received quick service and was in and out in less than 30 minutes. I was very pleased with Valvoline. The employees seem highly knowledgeable and honest about services needed.

Marilyn T. Very professional young men Thse guys have good customer service down pat. They were great! The one guy. Serpentine belt service. Building has been damaged for some time. Staff is doing an excellent job making do with one stall. Car owner. You have a great team. Friendly and knowledgeable staff. Greg C. Always a great experience when I come here. Everyone is so friendly and professional. Keep up the great work. Highly professional. Fast and polite even though they were very hampered by the recent damaged to the store, that alone was extr Fast and polite even though they were very hampered by the recent damaged to the store, that alone was extremely remarkable considering the remarkable lack of most business and their employees no days to cope when asked to work under less than under less than idea conditions.

As a manager I hve first hand experience. You have a great crew there treasure them and treat them right. If you don't it will be to your business detriment,. Very friendly staff. Very quick service. Quick service and showed old and new oil. Staff is remarkably friendly!!! Very courteous and knowledgeable associates. Good pricing. I appreciated the total fluid top off and filter check. Davidbag msn. The staff and quick service. The highly professional and personal service is outstanding! We had a great conservation, answering lots of my questions. I appreciate the feeling I get from them, like they are honest and sincere.

James L. The guy that helped me was just a bit awkward. Great customer service!!! Zac g. Great service, in and out fast, friendly stagf. Prompt friendly service! Affordable, honest , fast and explained what kind of service I'm getting. It took less than 15 minutes to finished the job. I'm highly satisfied!

Niki, the tech who worked on my truck was very friendly and helpful. They got everything done that I asked for in a timely manner. The manager of this location is very professional and knowledgeable. One of the employees named Gary is also a big help and very One of the employees named Gary is also a big help and very knowledgeable when I visit. I feel comfortable with their opinion. Ryan M. I like going there. The staff never tries to sell me services I don't need, and they're always fast and friendly.

Jaime mcneal. Love getting my oil change with you all.. Tushar D. It was char that the techs knew exactly what they were doing. Our car is foreign and requires a unique blend of synthetic oil. They were professional, and courteous. The price was reasonable! Greg D. I brought 2 vehicles in for oil change. They did not have an oil filter for one of them. I had to take it to another Valvoline s I had to take it to another Valvoline station to complete my oil changes.

A minor inconvenience, however the service at both stations was very good. Lorenzo M. I had noticed some fluid drips in my garage the week following my transmission fluid exchange. I had to take my vehicle to anoth I had to take my vehicle to another mechanic for some other mechanical issues and asked them to check to check the drips, thinking I had a leak. I was asked if I recently had fluid changed in my vehicle because they could not find anything wrong, only that there was a lot of transmission fluid that had been spilled on my engine.

I ended up having to go to a car wash to wash out my engine. Sure enough, there was no more dripping. Now I have to clean the fluid that leaked into my garage. The staff was extremely friendly and knowledgeable. I have never had any issues. I was very impressed with the demeanor of the young employees.

I felt they were friendly, knowledgeable, caring and sincere. They put me at ease with their rapport. Charlene S. The staff is always friendly. I feel comfortable being at Valvoline and trust the staff will do a good job. Very courteous, quick service. No pressure to purchase more services. I didn't know I could do so much at one place.

When I need to change my battery, I will get it done there. It so convenient!! As a mechanic myself, the reason why you never remove an air filter is because when installing a new filter it sets and creates As a mechanic myself, the reason why you never remove an air filter is because when installing a new filter it sets and creates a seal. Removing to inspect a filter is textbook nonsense and is highly not recommended because you allow immediate dust and debris in every time "you inspect. I go to valvoline to get an oil change because it saves me time.

Not for some Joe off the street to try and upsell me on things they have little knowledge of. Otherwise I'm extremely satisfied, your guys just need more knowledge about what they're working with. The service was very fast, the entire staff were professional and courteous, and I was in and out with no issues. The employees were very knowledgeable and professional. Yvette R. I always go to this store , never had a bad experience. Everyone is always friendly and helpful. Anthony D. Service was great , quick and detailed.

Cindy H. Completed service quickly including wait. Staff was friendly and professional. Staff really knows her stuff. Brought in a brand new vehicle, just picked it up and wanted the oil changed mi didn't want synthetic but was told my vehi Brought in a brand new vehicle, just picked it up and wanted the oil changed mi didn't want synthetic but was told my vehicle warranty would be void if I put in conventional oil. Put in synthetic. When I got home and read the owners manual it states conventional 5w30 is acceptable. The professionalism of the staff the friendliness and knowledge of products.

I always get great service and the staff was very knowledgeable. They were not clear on pricing and they did not clarify the charges and use of my discount coupon in fact they seem to want to g They were not clear on pricing and they did not clarify the charges and use of my discount coupon in fact they seem to want to get me out of there I wanted some other services but they weren't interested in doing it.

Mr MSHA. I have long trusted vavoline products, and I have used this service for all my vehicle, private and government issued. Great service, keep up the good work. Jake Savage. Quick service, friendly staff. Mary R. Very fast and courteous service. No wait and they do what I ask them to do. Pete M. Great price, good people. Ben C. Extremely quick and the staff seemed very knowledgeable.

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Each step was explained and each member of the team was very courteous. Kathleen B. He was very professional, quick, and helpful. Expertise of the techs, exceptional customer service and efficiency in getting in and out. The techs are alwasy friendly and not pushy to get other things done to the car, Jeffy lube is out of hand when they call you in The techs are alwasy friendly and not pushy to get other things done to the car, Jeffy lube is out of hand when they call you into the room, they make it sound that your car is going to breakdown once you leave their shop if you don't get all the things they recommend, Valvoline will say, we recommend this or that but that is about it!!!

Good job techs Jason M. Your staff is always professional and courteous and they don't try anything underhanded, which I appreciate! Thank you VIOC! Nice kid named Angelo serviced my Cadillac he was very pleasant, knowledge, and did nice job. They were professional and courteous. I asked if the coolant level was checked and the tech told me that it was too hot to be checked but when I checked my receipt it I asked if the coolant level was checked and the tech told me that it was too hot to be checked but when I checked my receipt it said that it was checked-OK.

If something is not checked they should put it on the receipt. The customer service was awesome. Very quick. Quick, efficient and courteous. I feel there is always room for improvement, even if there is nothing that made me dissatisfied with my visit. I have been going to this location on Montano in Albuquerque for many years. I will continue to go here and recommend this location to friends. I really like how quickly they work to get things done yet very thorough and friendly.

Renae C. The service was wonderful. I was informed throughout the entire process. I felt I was treated fairly and respected. Your customer service you offer is excellent. Your staff is friendly and fast. They are knowledgeable and let me know what they They are knowledgeable and let me know what they are doing as they do it. They always work together as a team. And I'm in and out in record time, you don't take along time to service my car and I'm back on the road so I can do other things during my day. I'm always satisfied when I leave.

Bill R. In and out quickly. Service agent very respectful and courteous. Russ R. Great value, take pride in their work. Find Staff to be Friendly, yet Professiona Find Staff to be Friendly, yet Professional. Mike L. I appreciated that when I went for an oil change with miles remaining before the sticker said I was due, the tech told me I I appreciated that when I went for an oil change with miles remaining before the sticker said I was due, the tech told me I didn't need a change yet and told me to come back in miles. Nicky B. It was much better than your competitors.

Very capable and courteous staff. Always pleased with this valvoline service center. Busy or not the Staff is always working hard and as quick as they can. Bosque Red. Have never had a c Have never had a complaint or question that was not answered to my satisfaction. I service all my vehicles there even though I have retired and could eliminate the drive by using a closer facility.

Service is prompt and I am satisfied with the quality of work having operated a fleet of trucks for more than 40 years. There was a problem with a gate that wouldnt open. This created a waiting line so i chose to return later. What i highly apprec What i highly appreciate and respect is a young man spoke up and took responsibility of the locked gate. Obviously his mom taught him well. All team had great personalities. Deidra E. I enjoy the Groupon that i can use for the service.

The only thing i don't like is that my tires are never rotated with the oil The only thing i don't like is that my tires are never rotated with the oil change. I have to go to Discount tire to have them rotated where as i would like it better if I could have the regular maintenance all done at the same time, and at the same location. El Gran Choro. Deb B. Great service and great customer service. The staff was very knowledgeable.. The staff was quick, informative, and friendly. I got everything explained to me and a copy of their recommendations plus my pa I got everything explained to me and a copy of their recommendations plus my past service record.

Great job! Mark M. As a senior on a fixed income I must save every dime I was offered two discounts one was a coupon online and the other was verb As a senior on a fixed income I must save every dime I was offered two discounts one was a coupon online and the other was verbal from the manager that was the only way I could have the work that was done completed. The men were friendly professional courteous Informative and they worked really well as a team.

And I happen to know a little about that. Never trusting these Jeffy places it was a pleasant surprise to see how these Valvoline boys perform! The service I received was phenomenal.

Seriously, the best customer service I have received in a long time. Josh did a fantastic job of explaining everything and answering all my questions. Everyone was so professional and polite. Even though I told Josh how fantastic the service was as I was pulling out, I hope you pass these comments on to the team there. They deserve to know how appreciated they are for providing great service.

This location and the staff are always an easy visit on a lunch break. Quick and always friendly. I like that I was able to wait in my care and ask questions while I was getting my oil changed. Kia Man. Took a little longer then it usually does. I think it was new people. Car man. I waited mins. Longer than the suv behind me. Other than that good experience.

I am completely satisfied. Yvonne M. Manager is very friendly and knowledgeable. I never feel pressured to buy any upgrades. They always inform me of what needs to b They always inform me of what needs to be done. Arthur S. It was very busy. Service was great. I was just passing through town and decided to use this shop. I will seek out valvoline shops in the future. I always have impeccable service at every valvoline oil change place.

Joshua Richardson runs a great shop!!! I enjoyed tye price i paid on Groupon. And was Very Satisfied with the Spped of Service. Laura S. They informed me of the type of oil change I needed when the dealer did not. They were all very professional. Bruce F. Great staff professional and courteous. The staff were very friendly and the service was very quick. They recommended an air filter, but didn't push too hard.

So I ha So I had them install it even though it would have been a little cheaper for me to do it myself. I was reminded of several things that needed attention because of the mileage on the truck the last time I was in. I also has b I also has been promised discounts on several of the items which the manager had previously approved and they likewise were honored. I will return for next oil change.

Very helpful technicians! They do what they know They let me know and decide what I needed based on priority! Very professional and welcoming! Jose M. Awsome customer service. Somewhat Disappointed. I waited approx. I don't mind waiting when you're busy but want to know tha I don't mind waiting when you're busy but want to know that someone recognizes the fact that I'm there.

Been going to this valvoline since we have 3 vehicles and we only come here for our oil changes!! Staff was knowledgeable and friendly. They told me the next steps to take care of my car and changed out the things they needed They told me the next steps to take care of my car and changed out the things they needed to in a timely manner. Every was very friendly and feel they did a great job. Isaac D. The manager was super friendly and did not pressure me to get additional services but explained what I would need worn out makin The manager was super friendly and did not pressure me to get additional services but explained what I would need worn out making me feel obligated to pay for more.

Professional Technicians. Courteous and explained everything clearly. Blue jeans bull. Personal touch. Manager is the best. Got the vehicle in, without a wait. Fast, reliable service. Best oil change that I can remember. Staff was courteous and they Staff was courteous and they explained what they were doing, as I sat in the car. Joshua and the crew are very friendly and don't push additional sales on me. From the guy that brought me into the bay was very nice. All the guys where very professional.

I always receive quality services that is why I only use ya'll for all my vehicles. Robert C. Friendly folks, hard working, sincere, no pressure. There was a pretty significant wait. Commmunication on behalf of the techs was not as great as it has been in the past. Fast service, never have to get out of the car.

Nobody's perfect and I was satisfied. Cynthia L. Very friendly and helpful I work two jobs and I have little time in between and they make it very easy for me. Stopped by for a top-off on power steering and oil. Suprised that they did not charge for this service. Highly recommend. The young man that took care of us was very very nice and knowledgeable of his job. He was the assistant manager and well deserv He was the assistant manager and well deserved his position for a very young man. All the other young men that were working on the top area also said hello.

They were all a very friendly staff. Me and my family will be returning to this location. Thank you all for your great service. Which is very hard to find anywhere these days. Jill C. Jocelyn A. The gentlemen that helped me Brian not sure tall young, brown hair, I think that was his name did an excellent job.

He was ver He was very efficient and understood my requests. The staff was friendly, courteous, and honest. The group of guys that is working at the The group of guys that is working at the San Mateo and Mcloud location are very polite and very efficient at their job, everyone has their job and altogether as a team they get it done fast and right! My associate was very professional. Joshua and his team are always friendly and attentive to special auto questions and needs. Always quick and efficient in their w Always quick and efficient in their work and great with their customer service.

Jaye D. I love that your staff has been with the company for long term. I've had the same great people give my car an oil change for se I've had the same great people give my car an oil change for several years now. Great customer service that is worth driving over an hour for there isn't a Valvoline in Santa Fe and I love that you treat your employees well. Randy m. Very fast service and friendly I like the fact they check everything twice and say it loud where you can hear what they check.

Juliana Martinez. Overall good fast service with a discount. I loved it. The people are very polite and friendly. The crew at this location are great friendly and on top of it. They did a great job with what I needed done. It was completed in a timely manner compared to other places. I would go again sin I would go again since they were very pleasant. Robert P. Great service car runs alot smoother. Very professional staff!

Good oil. Quick service. Matt L. Convenience to my place of residency. Man the price keeps going up. Best way to say this, the men are a Best way to say this, the men are always change who talks to us, have one person talk to the person in the car. Have the other men give him the information to give to the costumers. The staff was extremely professional and how they dealt with each other as well as the customers.

It was refreshing to see peopl Well done! Larry C. Staff friendly,knowledgable,patient with my questions. Greg R. Before I went to the Valvoline for oil change and emissions, I was just about ripped off at Jiffy Lube. They tried to tell me th Everyone working in the shop was very professional, had great communication with each other, they looked like they had a solid working system of making sure nothing gets skipped and everyone stays safe.

I'll be back soon with my truck because it needs an emissions test also. Alexandria Salas. The staff was professional and respectful. The staff was honest and thorough. I will be back. The staff were very helpful and work together to provide quick service. I was amazed at the process to double check the caps an I was amazed at the process to double check the caps and covers. I will definitely return to this location for service in the future. The attention was great, very professional, no problem with the staff. The additional services prices were communicated BUT it w The additional services prices were communicated BUT it would be helpful to state the starting price of the oil change.

This was i can make a calculated decision. If the price was posted somewhere, it was something not noticed since I was paying attention to what they were doing. Lewel Stamp. Everyone was super r friendly, I went in for a rear tail light replacement and was offered a top off on my fluids which I was lo Everyone was super r friendly, I went in for a rear tail light replacement and was offered a top off on my fluids which I was low on a lot.

Very awesome. Did not have to wait in line. Great customer service. Only asked once if wanted to upgrade service and no pressure to spend more Only asked once if wanted to upgrade service and no pressure to spend more than we intended. Service completed qiuckly and efficiently. Aj McCloney. I have always been treated good and the crew are very friendly I give them a 10 out of 10 for the best service I've ever had. The DAVe. They were busy, 4 cars in both bays that morning, so the brief wait was understandable.

Thank You! Wonderful customer service from the assistant manager. Very happy with my visit and the clarification of it all. Laura M. I never waited more than an hour and other pl A young man named Johnny was very helpful when I had to use the groupon off my phone. TI thought the entire staff worked well t TI thought the entire staff worked well together. It took longer than expected. Annabelle R.

They were very friendly, no pressure and excellent recommendations. I had the air filter replacement in my trunk and they change I had the air filter replacement in my trunk and they changed it out for me with no issues. I had to wait in line because it was very busy on a Saturday. The staff was very good.

Michael L. The thoroughness of the service—adding fluids where needed and not selling me on items not needed. Very courteous! I have used this location for at least 12 years. I am always satisfied with them. Emily N. The staff was fast, knowledgeable and extremely professional and accommodating.

Danielle Z. Was super easy and convenient. Wendy L. Friendly courteous service men who explained and discussed what my car needed. No pressure. Will definitely go back to this part Will definitely go back to this particular Valvoline shop. They explained everything in a manner that we did not feel pressured to purchase extra services at this time, we were told w They explained everything in a manner that we did not feel pressured to purchase extra services at this time, we were told what we needed and the cost of doing it there.

Simple wiper blade replacement. Pricing good and fast. My engine light stated I needed a oil change so I always come to you guys. They were quick and friendly. Tony U. Quick knowledgeable people and friendly. Did not pressure me to buy other services. Customer Service was greatReps gave me all the info I neededNo high pressure sales tacticsThe oil change was completed within a Customer Service was greatReps gave me all the info I neededNo high pressure sales tacticsThe oil change was completed within a satisfactory timelineDid I say the Customer Service was greata great group of employees at this location.

I seriously drive about 80 miles, passing multiple other oil change locations Jiffy Lube, Midas, Other Valvoline places, Independants to get to this location and will continue. Jon N. I like that the service is very professional, thorough, and prompt.

The technicians do a very good job. My issue is with the pri My issue is with the price. I could also change my own oil, which I've been looking into and battery. I paid extra for the convenience this time but don't plan to do this on a regular basis. Melanie B. The guys were awesome.. I always go to this Valvoline. I don't know if there is high tu I don't know if there is high turnover because each time I go its not the same crew but they are all well trained.

The staff was very friendly and knowledgeable. I would highly recommend this place too anyone needing an oil change. Fast courteous service Fast, friendly. Also I forgot to give him the discount card until acter the transaction was in computer. He kindly credited that He kindly credited that one and did another with the discount. Really appreciate him putting up with my stupidity! Sean S. The staff there are always amazing.. I never feel pressured to buy add on's but they always offer in the best way..

I truly just always love the staff! Paula O. Service was very professional. The manager, Joshua Richardson was very helpful in answering my questions. I have never been here before I had a gifted oil change from Groupon. And was impressed by the speed and professionalism of your And was impressed by the speed and professionalism of your staff. Wait time. But I appreciated the technician having me to move my car to the bay that would open up the soonest.

The staff has always handled my business effieciently. They were very busy this particular day but kept things moving and commu They were very busy this particular day but kept things moving and communicated well. Courteous service, consistent prices and competency. I was in, out and on my way in no time at all and the service staff was excellent with their friendliness, communication and lis I was in, out and on my way in no time at all and the service staff was excellent with their friendliness, communication and listening to my needs for my vehicle. My car is a VW Passat and changing the air filter is very tricky.

The staff worked hard and accomplished the task with a smile. In addition they handled the oil change and tire rotation. Jane S. Personnel was friendly, prompt, and knowledgeable. Staff very very friendly. Listened to what I needed and did not try to up sell or pressure me into additional products. That is too much. But I guess us as customers have no choice but to pay what u say. Roe C. The serviceman was very friendly, and explained everything in detail. I was out quick. Friendly, fast service. Raul G. Super friendly explained things when I had questions they were honest about things super cool men.

Did not vacuum the vehicle, new hire employee very slow. Had to check his work. Seemed very green, but also had no hustle. Me Too. I am a repeat customer to this site. See my answers to questions to see why! Guys are always great when I get my oil changed and tires rotated. Quick and easy. Prices are a little high. When I come to get a oil change I always use a coupon.

Repeat costumers should get better deals especially with a long history of repeat business. The gentleman who helped me was very knowledgeable and showed great customer service. When I arrived to the location to have my oil changed. They were very busy cars were in the bay's and cars were lining up behind They were very busy cars were in the bay's and cars were lining up behind me while in line. The staff greeted me and explained that it would be a wait, but my business was important to them.

The staff was so prompt and professional in making sure everyone was informed of the wait. I figured that since this location was so busy, this was the place to go for my car needs!! A busy place means great service and professional staff!! I could of gone anywhere, but I choose to go where I'm respected and welcomed as if I was family!!!

Highly recommend this location!!! Jackhammer Jimmy. Fast, friendly service. Last time, they got the wrong filter and took much longer than normal. I would still trust my vihicle with you guys. Great service and great product. Everyone was knowledgeable, courteous and listened. The guys are very friendly, and their attention to detail makes me feel comfortable that everything is being done right. I also I also love the fact that I can stay in my car while they work.

And again, the guys are all very friendly. The manager and assistant manager did great. Synthetic or otherwise, that's a little steep. Joel G. Attendant took care of me quickly, efficiently and was a good communicator. The team worked well together. I was in and out in a I was in and out in about 4 to 5 minutes. Also, it was a Sunday and they were open till 5! I came in around 4: This location on San Mateo in Albuquerque is consistently professional, courteous and respectful. Everyone there seems to genera Everyone there seems to generally enjoy their work and they do the best they can.

There was a long line on a Friday afternoon and the morale was still great. I use this location exclusively for all my vehicles 5 of them. Was Satisfied. They did exactly what i needed and were very quick I still find it super expensive. However that is just the pric However that is just the price of oil I guess. While there was a wait, it was just because people like coming here.

They offered me a job hat i needed done. I had my own winds I had my own windshield wipers in my trunk that i had put off installing myself, they offered to install them for me. Mike D. Service team explained every thing they doing as they were doing the service. At the end of service they brought the dip stick At the end of service they brought the dip stick to the side window to show me that oil was full on the stick. Very happy with service. Friendly and fast. They did a good job. I trusted them. Dakota was the CSR who took care of my car. Although it was a topoff, he was friendly and courteous and even remembered me.

I drive out of my way to come to this location. Great service every time. Best oil change place, regardless of company, that I Best oil change place, regardless of company, that I have ever been to. To avoid frustration of sub par oionchange services I will continue to go out of my way and make the extra effort to visit this location. The attendants were extremely polite and helpful.

They informed me of everything they were doing and treated me with the utmost They informed me of everything they were doing and treated me with the utmost courtesy. I will definitely return to this Valvoline for all my future oil changes. I am very happy. Blue Jeans Bull. The tech was superb. Had cow boy boots. I always receive great service and value at this location, the workers are fantastic. This visit they did not have the required This visit they did not have the required air filter for my vehicle.

The service man offered to run an pick one up for me at another location, which is what we settled on. I appreciate the extra effort, willingness and service he provided. I was in a hurry so this was just a bit of an inconvenience but I see it as no reflection on the staff or company, just something that happens.

Everyone is always so good. I really appreciate what a great job you all do. It was fast pulled up got my stuff done then I left. Good staffing. No upsailing. Timely, efficient and friendly. Joe P. Everything worked like clockwork and I didn't feel pressure to perform services that I didn't want. Very courteous and friendly Very courteous and friendly staff. The manager remembered me and was helpful in understanding my car needs as he assists other coworkers. I got the same price i h I got the same price i have been paying in the past and it is a savings for me.

Also my car was diagnosed and I now know I need an air filter and Tuneup Danny J. Staff very helpful and knowledgeable! This is the real world. Nothing is perfect. Friendly and courteous service, no wait and no pressure to do other services. Staff was very polite and professional. Excellent customer service. Everyone was polite and the service was quick. Thorough service with minimal waiting time. While the customer services is highly skilled and honed to perfection, it feels superficial and scripted. The prices of each oil The availability of coupons to reduce the price should be communicated upon arrival to enable customer choice.

After finding my car in the Valvoline computerized records, and being told that my car has been using a certain synthetic oil and how wise I am for using that synthetic oil fails to explain to me the alternatives available, the wisdom of the choice, the prices of the optional products available. Thus I felt toyed with. I don't think you want that feeling in your customers. Nicky Vee. I got right in. The service was courteous and timely. I left my coupon at home but was given a similar discount by the manager.

A smooth transaction fro start to finish. Joe S. Greg S. The service was efficient and very professional. Friendly professional service at a great price. Jim J. I get notices of discounts in my e mail. I do not remember to bring these with me when I get service. In the past whoever totaled In the past whoever totaled my bill would automatically apply the current discount to my total. Now I am told I need to present a coupon to receive the discount.

As long as I have been a customer, I expect the Service writer would apply current discounts to my total. Thank youJim Johnson. The staff was courteous and efficient. I was unaware that Valvoline did tire rotation, and was pleasantly surprised when I told I was unaware that Valvoline did tire rotation, and was pleasantly surprised when I told this service was available. The staff completed both the oil change and the tire rotation super fast, so that I was on my way in time to pick up my daughter from daycare!

Jeff R. Guys are top notch. I feel genuinely cared for. Arturo C. Josh Richardson is a real professional; knowledgeable, friendly and efficient. He is an asset to your business. Thank you Josh! The team's attitude, competence and courtesy are without peer. While there may be other quick oil change companies, whose emplo While there may be other quick oil change companies, whose employees exhibit the same excellence, it is never consistent and always a disappointment when compared to Valvoline Instant Oil Change.

So when we drive to Albuquerque to visit family, we go out of our way to get the oil changed at Valvoline rather than at home. It sounds strange but is really something we look forward to as it is a painless way to keep our car in good shape. The occasional discount on certain services is a welcome bonus.

The gentlemen who helped me were great! They worked quickly and efficiently. Will definitely return! Professional staff, gave great information about my vehicle and recommended oil changes needed to maintain my vehicle since I dr Professional staff, gave great information about my vehicle and recommended oil changes needed to maintain my vehicle since I drive constantly for work purposes.

I felt heard by the staff and not brushed off for being a woman.

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I'm extremely blessed to have this location as my primary location for all my car needs. Thank you!!! The staff has always been very helpful, courteous and professional! Thanks for the awesome service! Prices are too high. I'll be looking for a better deal elsewhere. Very satisfied with the service manager on duty. He is very informative and polite! Patty G.

We're more than just an oil change.

For all the same reasons I already filled out. Theresa G. If I could rate higher I would. Everyone has great customer service! The employees are very honest and trustworthy! I have never been pressured to buy more than I have never been pressured to buy more than I need! Employees are also very knowledgeable and are sure to go over any questions I may have! Thank you and keep up the good work!! Attention to customer needs and explanation of what was happening was outstanding. Communication and professionalism is exemplar Communication and professionalism is exemplary.

I was able to go in, get what I needed and didn't have that awful uncomfortable pressure to do this or that. I really like that. The only drawback is that I think those guys need a stronger fan - it was kind of muggy and hot even under the cover of the building. I like the way they performed the quality control checks that work was completed and caps etc. Staff were knowledgable and efficient.

The gentlemen that assisted me when I pulled up was courtesy and knowledgeable. Also very friendly. Donny S. Great service from knowledgeable friendly techs The techs are always friendly and answer my questions with a smile. The friendliness of the staff, courtesy is always very good. I appreciate this very much. I have always visited this valvoline because they have always provided great service, and never pressure their services.

Very cordial, quick and friendly. Zero pressure to buy more of anything. I also got a better groupon deal with Valvoline than I d I also got a better groupon deal with Valvoline than I do with Jiffy Lube. Jiffy Lube always makes me feel like I need to buy more-I hate that.

It was fast and easy. The people are very knowledgeable and friendly. I do not live in Albuquerque, so I always get the oil chan I do not live in Albuquerque, so I always get the oil changed when I have to go to town for othe business. It is nice to be able to get the oil changed with no appointment and have it be so fast. Great service and communication. Outstanding customer service.

Burnt out brake light. The staff went above and beyond to replace a burnt out brake light for me. I really appreciate all the time and effort they spent to help me! Manager was very helpful and staff too.