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Save on your favorite products. Get low prices on discontinued products with verified Headlight Revolution coupons on HotDeals. Enjoy daily deals and offers online. Link in the video description. Go figure, they shipped the very few items that I specifically requested to cancel. Thats 6 days before the order was even shipped. Still, I kept a level head and asked for Anthony to send shipping label back to me so I can send the items back. On april 25th, I received an email stating " per our returns policy we do not pay to have items shipped back to us for a refund".
I explained that the mistake was on their part and I should have to pay more to return the items. Furthermore, I was led to them due to customer service ratings and clearly they were not upholding those standards. Lastly, I requested one of two options. Please send me return label or let me keep the lights and refund me the credit. I figured it may be cheaper for them to eat the cost of lights than shipping. Not only did I patience with the processing of my order, but I tried to understand that people make mistakes and its not the end of the world.
Then I get a token response from the company on something that should be pretty straight forward. Tell me what you guys think? Am I out of place? Is it unreasonable to expect free leds and a refund at this point? Thanks for hearing me out. Chaosx4 , Apr 27, Grey Wolf likes this. Point of this is to share my troubles with as many people possible so consumers can be informed before making a purchase. There are several small businesses that pride themselves on customer service and I will gladly give them my money.
Watch out for the ones who don't care as much Oct 19, Member: Male Texas Vehicle: Justified in my book. You're more patient than I would have been. Very surprised they didn't do the right thing to preserve their positive image. Nor7 , Apr 27, Feb 24, Member: Male First Name: Chris Colorado Vehicle: CC dispute. ColoradoTJ , Apr 27, AnonVet likes this. Aug 24, Member: Male North Dakota Vehicle: I had some difficulties with them but they corrected it fast with no issues. I ordered my headlights during black Friday sale and 2 free 7 inch led lights were included. When I got them the wires were broke.
They sent 2 new light strips no questions asked with picture of broken wires. I wouldn't of put up with that much back and fourth however! Last edited: Apr 27, Grizzly , Apr 27, Thanks Nor7. I couldn't have agreed more. This was a great opportunity for them to illustrate this so called "good" customer service. Feb 22, Member: Ryan Mission Viejo Vehicle: Sorry to hear your troubles.
Best shopping guide. Using this promo code or deal when you checkout and get the discount. I ended up ordering some other stuff that put me over my credit amount and had to pay the difference that I may or may not ever use to make up the difference. All in all, Chris and his company are stand up people and really tried to make the situation right. Nobody can resist the temptation of big savings.
I hope you went on every forum and posted this story. I have had no troubles with them over the years. Now, looking between the two website there is a big difference. I'd rather know for a fact what bulb I am ordering will fit, because I literally pulled it from my OEM headlight and looked, as opposed to ordering per vehicle. Sometimes website mess that up. Onto another site I like is https: Oznium has some cool stuff that SBL doesn't have.
Find all current sales and promotions happening at Headlight Revolution. No coupon code required! *Applies to orders shipped in the contiguous United. Get stuntmomfilm.com coupon codes, discounts and promos including 15% off. Find the best discount and save!.
So check both of these site next time to see if they have anything that fits your needs. Ryan Mc. Jul 23, Member: Tyler Florida Vehicle: Wow, you have more patience than I do! You are not being unreasonable at all.
CaptTyler , Apr 27, Law likes this. Munk , Patriot , AnonVet and 6 others like this. Dec 27, Member: Tony Los Angeles Vehicle: Tundra crewmax 5. I also had the same trouble, I ordered my led interior lights back in Feb, they were out of stock till just recently. I tried to cancel my order and spoke with Anthony also. I was already upset because they have kept pushing back the date they could ship. As you probably already know. But I didn't get any email notifications I had to call and find out for myself. So anyways when I called he said they got them in and will shiPhone soon.
Soooo following week called again n said said they were just shipped and should be getting there in 7 to 10 days N turns out I don't really like em.
Look purple to me. So that sucks. Gunna leave em in though just Cuz I waited so damn long. Ubc , Apr 27, Jul 8, Member: Ron Bentonville, AR Vehicle: I was considering buying one of their interior led light kits but think I will pass now. There are plenty of other options available. NewImprovedRon , Apr 27, Well well well, look what we have here: Munk , CaptTyler , Law and 1 other person like this. How should I respond? Sep 26, Member: Male NorCal Vehicle: It kinda looks like they're trying to make it right.