Lia sophia coupon april 2019
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Check Out Our Shopping Guides. No coupon code required. Deal Activated. How To Use. Shop at liasophia. Deals 14 Promo Codes 7 All Thanks for voting! Activate Deal. Add a comment Close comments. Show Coupon Code. Free Shipping Sitewide Receive free shipping sitewide Comment. Sorry, none found. Share Savings Tip. Char remaining. I was very upset after learning of their closing, and which I sent letters immediately following. I told them I wanted to return the jewelry and be refunded, but they explained that was not possible. They said they no longer had one of the rings I wanted to send back because the silver color was worn off the bottom of the ring and it was copper.
I was a day or two late on a few pieces of their final date to complete exchanges. What an awful awful company. So all the fabulous jewelry I thought I purchased, a few months later, was absolute trash. Just the other day I received an email from Lia Sophia about their outlet where you can purchase their jewelry.
Are you kidding me? Now their jewelry is cheaper, but no Lifetime Guarantee is offered. So this company has been able to sell high priced jewelry to people with a Lifetime Guarantee, state they are closing their business and guarantees are not rewarded anymore, BUT opened back up as an outlet selling the same jewelry cheaper with no guarantee.
I love how now none of my emailed receipts have pictures on them. I purchased a Lia Sophia charm bracelet called "Menagerie" a number of years ago. I wore it about a dozen times, and packed it away in my jewelry box because I was moving and just recently went to wear it again.
I contacted Lia Sophia and was told they only now have an outlet store and will not replace it. I got back to Lia Sophia site and told them that I was willing to take the replacement for half the selling price and lose the rest of the money. For the second time I was contacted by an anonymous person and told I should have taken care of it when notified they were going to outlet status.
Take care of it? How would I know if I wasn't advised? They had no comment. After sending a third email and receiving almost an admonishment for bothering them, again, from anonymous, I requested contact information for the corporate headquarters. I never received a reply to this request.
I want them to replace the bracelet because it is available. I am shocked at their lack of honor and courtesy. I don't appreciate being ignored, I am the loser and am willing to compromise to rectify this matter. I purchased this bracelet in good faith and they are not honoring their commitment to the consumer. I would appreciate any help that you can provide on my behalf. Beware of any jewelry you buy from the Lia Sophia Outlet. The jewelry will break, tarnish, and show wear extremely fast. Sizes on rings are not sized correctly. I never got to. They went out of business and I received nothing in exchange.
I tried to contact them but nobody would answer me concerning it. Over the years, purchased a lot of LS jewelry. The sad part is how they dropped out of their business and took my money!
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They could have at least allowed me to purchase a couple items from their outlet. Sad, sad, sad I had a bracelet that was falling apart I sent it in for replacement. The package was not delivered - said wrong address. I sent it again to another address and it was returned back to me as "refused. The jewelry is no good and there is no replacement guarantee!!! In November I was a new sales associate with bright hopes for a future with Lia Sophia.
But right after my 3rd Jewelry Party I started to notice more and more problems with my orders. Not only were pieces from orders missing. That never came. I even tried reordering pieces that were missing from my customer's orders with my jewelry credit but it still never came. In the mean time all the jewelry I already had started to turn my skin green. Cause hives on my neck and several pieces were broken and faded. Even though the company boasted a lifetime guarantee none of my pieces qualified? My phone calls got me nowhere.
My complaint emails were never returned. I have upset friends and family over this business and someone needs to make these corporate vampires to pay for using people like this with their poor business practices. It's no wonder they have been shut down for good. If there is a class action lawsuit count me in. I had a party and sold a necklace to a colleague.
She returned it to me and asked if she could get a new chain because the chain was broken. Pursuant to Lia Sophia policy she should have been given an exchange new necklace. I firs t contacted them in November Since then I have emailed them numerous times. I asked if they would exchange the necklace for a new one, give her a refund or simply send back the necklace that I mailed to them. They have refused all the above. In my opinion they are thieves. They took my necklace and refuse to give it back.
That's stealing!! There is no phone number to speak to anyone and when I send emails it usually takes several weeks or months to get a reply. I think this business should be held liable. I have ordered many times from the outlet since Dec without any problems until now. One of the rings I ordered in a size I knew would be a bit large, came in and was way too tight. This would mean it was marked with the wrong size.
They refuse to fix the problem.
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This is their mistake not that I've changed my mind. They will not replace it with the correct size. After reading many negatives reviews, I was hesitant on placing an order on the Lia Sophia Outlet website. I did so anyway and received my order in 6 days. I'm happy with the communication I received from Lia Sophia Outlet and with my purchase.
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The credit was issued in November and expired in May When I tried to use the credit it was rejected. I sent an email to the company and their response was all merchandise credits were not valid after December Also could not use the credit on the outlet store online. I was never advised that this credit was going to expire before the expiration date.
I bought and paid for product in Dec and have had no help.
The sales rep says she's doing all she can and just need some advice on how to get in touch with these people. Is there a lawsuit going to happen bc I know I am not the only one I would really appreciate any help here. Ordered from Lia Sophia on line outlet and when I rec'd my order one of the items listed on the packing slip was missing. I have e- mailed them 3 times and have yet to hear from them. Tried to call. Got a recorded message that customer service is closed. Call three different times in the day and always closed.
So now they have my money and I have no product. I attempted to order a ring off of their outlet site.
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The website continued to go off and on would not accept my debit card and order said did not go thru on off and not authorized or confirmed. My son went on his credit card and it went thru and I received my ring in time for Mother's Day and it's beautiful. In the meantime they went on my card and deducted the amount of ring 3 times and put a hold on my account for the monies. Their CS numbers are non CS numbers and are directed to contact them by email. I have sent them numerous emails that they do not respond but did send one to confirm my order.
Imagine that!!! They have no customer service, do not respond to anything even the site they provide, it's like being ignored on purpose. I am 60 yrs old and my husband just passed away on Thanksgiving, my fixed income does not allow much left over for food and car pay in insurance. I feel taken advantage off and my financial institution won't refund money because of hold on account. That's another story. Meanwhile I'm out the I have several pieces. All the stones have faded. I have receipts and no recourse.
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I paid for this junk. I want my money back. There was supposed to be a lifetime warranty. Does anyone know if there is a class action lawsuit I can get on? Used to be good to work with, but once they announced they were going out of business they no longer honor their lifetime warranties. I sent in a broken pair of earrings and they rejected my package and marked on it return to sender.
They will sell you items at discounted prices, but won't do anything beyond that. As an Advisor, after learning they were closing I put in orders back in Dec I have been MORE than patient - this is not fair. I want our money! I have had no response from them and have emailed twice.
My coupon expires next week and I am concerned that I won't be able to redeem it due to their lack of response to my request. I bought many things at many parties. I loved the look of the jewelry but it really was not well made Put on one bracelet and it broke the first time. I just sent 3 necklaces that I had wore maybe 5 times each because they fell apart.
Got them back in return mail.
Now I know why. They are out of business. No surprise. Overpriced junk. So much for lifetime warranty. In December , I purchased many items through their Outlet website along with purchasing through my LS consultant. Since then, the Outlet was kind enough to send me a check for whatever was sold out. However, anything I ordered and paid for through the consultant has gone silent. I only received one piece of jewelry from her. According to my consultant, Lia Sophia is not dealing with consultants and they have been told to have their customers contact the company directly.
There even was an error on my packing slip for the one item I received. Only one other item was listed as being on backorder. Meanwhile all the other items I ordered aren't listed. As per the company, we could only resolve matters by email. When I emailed them, I was told all refunds are being handled as quickly as possible. We are now in March and I have not received a penny for all the jewelry I ordered through the consultant. I hope a class action suit is brought against the company because they robbed me and many others of hard earned money.
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