Submitted an online inquiry Re: Thank you Tim for your courtesy. In this day of little or NO customer service, it was refreshing to receive such great service! The service provided by Chasen was awesome. Tim Thank you for choosing to call Precision - we appreciate your business and your recommendation! Ed was awesome! He was really knowledgeable and was able to fix my issue the same day even though it was a pretty big job.
The quality of the work he did is second to none, and he even took the time to offer to help program the garage door opener on my car. Tim Thank you for allowing Precision to care for your garage door service needs - we appreciate your business! Door shakes and makes a horrible noise now. Five Star. Adam was excellent and efficient and went to the trouble to explain what he was doing and why.
Your company responded quickly to our emergency. Well done all the way around. Your business is certainly appreciated. Garage Door Opener Repair. Tim Thanks you! Everybody did a great job and the new garage door looks great! Thank you. Install Garage Doors. I called several garage door companies to come and provide a quote for a new door, all of which never showed or called.
My last call was to Precision. Jason the sales consultant showed up on time, measured and provided samples and options for me to choose from. He explained the products, services and installation steps and was extremely knowledgeable and passionate. Once my installer came and began work I knew he was going to have a hard time due to the low clearance, but he worked diligently and professionally and overcame some challenges others would have walked away from. He clearly had the customer experience in mind and never gave up.
Thank you Precision from consulting to install you guys were Fantastic! My door looks and functions great and I highly recommend your services and products! We are certainly pleased that you chose Precision and we appreciate your business, your review and your recommendation! Adam did an excellent job repairing and programming my garage openers. Tim Great! Thank you for sharing! Sean and Adam did a great job! Arrived on time, were very professional and did not try to up-sell on the repairs. Would call again if my garage door need repairs. Tim Thank you for sharing your "Precision" experience and for choosing Precision to address your garage door repair needs.
On my garage door broke. On at 6am I began searching on line for a garage door repair service and Precision was the first to pop up with good rating and qualified sponsors. There were no hassling sale pitch, just an appointment for service. The Service Technician, Chasen Pike came with a friendly smile and evaluated my repair. Gave me a clear understanding of my repair. Tim Thank you for choosing Precision - we appreciate your business and your review!
I was very pleased with the repair and the professionalism of the tech, Brad Blankenship. Tim Thank you for choosing Precision and for taking time to post your review. We appreciate both! Chase Pike was timely and very professional. Answered all my questions and showed me where the original spring failed. Using the Precision Door Designer, you'll easily create combinations of color, panel design and windows options that quickly educate you about the right style door for your home. As you go through the designer and create the style of door you like best, the options you selected are saved automatically, so that you can easily submit it to us for a free price quote.
Submitting this form does not obligate you in any way and your email address and personal information are kept in the strictest confidence. See our privacy policy to learn more. Precision will, at no additional charge come to your home and provide you with a firm price. We just need to do some measurements before we can guarantee a price. Get started now by choosing a collection above! Call Toggle navigation. Find Your Nearest Location. Little Rock. Fairfield County. Brevard County. Greater Tampa Bay Area and Lakeland. Des Moines. Baton Rouge. Central Maryland. Marion Derryberry T Our tech was James E.
He was courteous and very polite to us. He was a very nice young man and you should be proud to have him working for Overhead Door. Thank you again James!! Wayne Carroll T Vanessa Fortenberry T Overhead Door Company provides prompt service, along with an extra dose of expertise and friendliness from their technicians, especially Albert. James J Crowley T Katherine White T Very fast, efficient and professional! Robert was a great technician! Jane Archer Hodges T We thought our garage door had seen its last days, but Overhead Door came out and fixed it in 45 minutes!
Fantastic job! If you need your garage door fixed or replaced, call these guys!!!!! Lori Brooks T Each person I worked with, was better than the one before. All of the repair personal were warm, friendly, knowledgeable respectful and not out to make a buck, but rather to help me, the homeowner, get my garage door back up and working. This is just how the company works. Their prices are industry standard fair and the service was quick.
I had my door back up and working no time. Just as a side note- I work in Customer Service for major company- so I know good service when I see it and this company produces great employees and delivers incredible customer services. People are the first to complain in life and rarely compliment. I wanted to make sure that I compliment them because their customer service really did impress me alot!! Casey Hart T Estimate same day I called great sales guy great job good looking door will use them again. Jason Heslep T What seemed like a horrible situation was fixed in less than an hour for super cheap.
I will recommend this company to everyone. Linda Rodgers Goodman T Keep Nicholas A. Wayne Wilson T Hali Berry T Chad H. He explained everything that he was going to repair and was very friendly and kind! Alyce Petty Carr T Fast efficient service. Great over the phone support. Robert Akers T Technician arrived on time and was quick to fix that squeeking and grinding garage door. I also up graded my outside keypad while he was here!! Thanks Nick …. Tim Schneller T The sales person laid out the different options nicely and worked with us to find just the right solution.
In addition, once the door arrived, we were able to work with the installation team to get the door delivered a day early so we could paint the trim color to match our house. Once the door went up, it looked amazing. Truly worth the quality of the full thicknesses overlay. While there were some bumps in the process, everyone we dealt with was responsive and eager to find the right solution for us. We will have OH Door back to replace our single car garage door when we are ready. Madelyn Gould T Maurice just put our door back in action and we called only last night.
Quick response and excellent service. Robin Adelman Walling T Compared to my other friends who have doors by the competition, there is no comparison. Our doors far surpass others for quality and reliability. Not only that, but when you accidentally crash your car into them, they can be fixed, without having to replace the entire door!!!!!!!!! Joe Wike T Thanks OHD! Jane Citino T They came out within 5 hours of me calling and were quick, courteous, and knowledgeable. Wonderful service, wonderful company. Allan Webb T Jay with Overhead door did a great, efficient job today installing my garage door opener and door maintenance…very impressed.
Will recomend. Erin Reynolds Chance T Overhead Door just came out and fixed my gate at no charge. They made everything right and turned my 1 start review into a 5 start review. Thank you for doing the right thing! Here is my old review for reference: Will never use them again.
Huge waste of a lot of money. Joshua Knowles T Betty Monych Schoenbaechler T Mike Tate T Mary Rudder Huiet T You did a very good job putting up a new garage door on my house. Paul Burchfield T Jose Reyes T Cindy West Gowen T Jason Jake Wilmes T Tiger Bruley T Google Rating. Don Addison Of course, on Labor Day weekend, it broke completely coming off the tracks.
Jason came out immediately and disabled the door from the opener, and got it back on the tracks so we could at least get it closed. There was no charge for this holiday weekend service as I was ordering a new door. And I was able to use a coupon on the purchase.
The door was delivered and installed by Robert at the exact time on the exact day it was promised.
Robert explained the process and answered all our questions. It was a very good experience. And the door is absolutely beautiful and an upgrade from what we had! Scott Lawrence The entire experience was great! The springs on my garage door broke on a Sunday evening around 5: I went online and looked up door companies in my area. Found Overhead Door went on their site and was able to make an appointment right then for Monday morning. Never talked to anyone.
The system confirmed my appointment and gave me a start time. The tech showed up on time and finished in an hour. The price was more than fair too. I will definitely use them again should I have a need. Yalonda Crawford Overhead took real good care of me. They arrived quickly and finished the job just as quick. Very knowledgeable. Jack Dominey Our garage door, about 10 years old, had been reversing and refusing to close for quite a while when finally made the appointment.
The technician, Chad H. He sized up the job quickly and did the work efficiently. Once he had done the basic maintenance, he tested the sensors, which unfortunately had to be replaced. While the job was more expensive than I expected, the replacements were clearly necessary. Door works great now. Judi Spector As you age so do your garage doors. Ours have reached the age of maturity being 23 years old. So we called our garage guru, overhead door and they came to the rescue.
Their work has always been exemplary and still is. You can use them with confidence for your service needs. Zoe Lovett I recommend Overhead Door without hesitation. I called for an issue and the CSR over the phone was very pleasant and helpful. She got someone out the very next day. The technician that came out was knowledgeable, professional, and fast.
It was a quick fix and he explained in great detail what the issue was and how to avoid having it happen again. Great all around service!! Mike Katz They did a fantastic job. Was quick to respond to service request…Person they sent was great…explained the options and was able to fix everything in the same day. Highly recommend. Jeremy Karassik Got out quickly with no problem even during the holidays. Brandon was prompt and efficient. He took the time to answer any and all questions. Great work! Lisa Borders E Moore The people at Overhead Door Atlanta are always prompt, professional, knowledgeable, and courteous.
They are also very patient in giving me instructions for reprogramming, and explaining what they did. The yearly preventive checkup is a lifesaver, detecting problems before the door malfunctions and shuts my car in the garage! Tessie Warren Arrived on time. Thought I would have to have a new door opener installed.
All I needed was new springs. Awesome that honesty is still around. Cost must less than expected. I would imagine that there are some garage door companies that would have installed the new door opener anyway, and then charged me for the springs too. If you want honesty, dependable, friendly service…call Overhead Door Company of Atlanta. I will always call them in the future! Reba Herzfeld Very prompt service. Repairman was very professional and volunteered information as to maintenance that I could do myself.
Because of that I highly recommend Overhead Door for all of my garage door needs and will recommend them to my friends as well. Steve Weibel Overhead Door is very responsive, on time and the technicians always know the right answers. No over selling, just fix the problem. I like uncomplicated vendors and these guys are among the best. Off all vendor I use, Overhead Door leaves an impression with me every time of great value for the dollar. Bob Barrier Daniel called beforehand as had been planned several days before and arrived on time. He was friendly, courteous, and knowledgeable.
He efficiently did the tune-up required and installed a code pad. He could have charged me for three remotes but pointed out that I did not need them. He showed his knowledge of his trade by identifying the age and make of the s chain and pulley installed in our basement. All in all, a very satisfactory and relatively inexpensive service. Even with your wife helping, try lifting a double door sometime to get your cars out.
Both men who came were pleasant, efficient and charged only what they had quoted. They included the checking of all components. First class service. Ted Robinson Our outdoor keypad stopped working. After several rounds of owner problem determination, it appeared a replacement was due. We called Overhead door and after learning the cost of a visit would pretty much cover a tuneup which we had not had in a few years, we opted to sign up for that and they threw in the new keypad as well.
Prompt and professional technician. Daniel Cash Dan with Overhead Door just left my home. I could not be more pleased with the service he provided. Knowledgeable, efficient, and took the time to go above and beyond with the little things.
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He is a great representative of your brand. Hire more guys like Dan! Thompson Speer Super knowledgeable guy and great explanation of what he was doing to repair our garage door. Hopefully our garage doors live a long life, but I know who to call whenever they do bite the dust. Walda Jefferson Always had a great experience with Overhead Door Company. They are able to secure a technician immediately. The technician is knowledgeable and gets quick results.
Their prices are reasonable and comparable. Highly recommend this company.
Carol Anne Hendrix Chris Gilmartin was wonderful and patient in helping us choose the right door for our needs and never once pressured us to buy. The installers were professional polite and went above an beyond to make sure we were set before they left. If you need a garage door… these are your guys!! Peggy Davidson Overhead Technicians are very knowledgeable and quality of work is great. The technicians are very transparent and addresses the problem.
Tony Paladino The service technician was to our house in less than 2 ours of making the initial call and was very courteous and knowledgeable. He had the door fixed within 45 minuets allowing for us to get the cars our of the garage and st ill get to work by mid morning.
The repair price was reasonable, and an overall great experience. I would strongly recommend to anyone needing garage door service. Reasonable pricing as well. Pat Harmeyer Technician was knowledgeable, friendly, helpful and arrived on time. He actually figured out how to work the existing keypad rather than just sell me another one! Great Service!! Recommend them anytime! Kathy Christian Great company. Have used them for many many years. My new door looks even better than I had expected!
Prompt service and professional people. Will be using them for years to come. Kelly Keeter Overhead Door offers superior service and Quality! Customer service is very attentive to customers needs! Thank you Heather T! Great Job! Flynn Andrew The technician was fine, although he arrived at 2: Probably not his fault though. He did the work quickly and all is well.
I would call this company again if needed. Wayne Hale I scheduled a Saturday online yesterday as it was open so I figured it could be hit or miss. They were running behind but called around 4: We were here and they were close by. Casey was our tech. He was very nice and serviced the double door, tightened the spring, adjusted cables, greased everything and tightened all screws and bolts for a reasonable price.
Dave G Had Tech Rep stop to look at door bottom seal. Ended up purchasing a new door. The new door is much quieter and I am very pleased with the product and the service of Overhead Door. Bill Mitchell Stan did a great job fixing our garage door! His knowledge and experience are second to none and our door works better than when it was installed 10 years ago by Overhead Door originally!!
Thank you Stan! Gloria Clark I had used ODCA for my patio door purchase and installation and post purchase service. They have always been reliable and so I trusted them to do my garage door service recently. Jae C. Serviced the mechanics on our door and had it running smoothly in 20 minutes. Gave us some good info on keeping it operating smoothly. Steve Shelby Service was excellent… technician arrived when promised.. Very professional and love the performance of the new system. Paul Greene Your service man showed me what the problem was and what was needed to correct it.
I was very pleased with the service overall and reasonably priced. Ron Robey My post-service survey response is below. I strongly recommend this as the first and only place to call for garage door repair in and around Atlanta I live in Marietta. It would have been impossible for me to be more wrong.
Erik was awesome. He called before showing up to give an estimated arrival time and was spot on, dressed professionally and very polite. After getting a solid understanding of where I was at, he walked me through the possible causes as he checked them out. He is very knowledgeable and was able to explain the things he was checking and seeing using plain language, making sure I understood.
When he found the issues, he discussed the plan with me and the approximate costs — explaining why each piece was important and how it would help get my doors working properly. After the initial issue was fixed, he advised me that the rollers were wearing down and may need to be replaced soon. He explained how the new rollers would be better than the ones on there now and showed me where the existing ones were starting to wobble and thin out.
I decided to replace the rollers on both doors to prevent having trouble down the road. Even with the extra elements added on, Erik worked quickly and very cleanly. When he was done, he showed me the new elements in place and went through some very helpful maintenance information. He left the doors spotless no grease, fingerprints, etc.
His estimates on costs were as accurate as his arrival estimate. Please award any accolades or recognition you can to Erik and also please pass along my thanks to the leadership team for hiring such great people. Erik never said that outright, but he made me believe it without a single doubt. Outstanding job! Vince Toreno I called this company about 2: It took Daniel all of 15 minutes to replace my torsion spring and I was back in business! I envisioned having to wait several days just to get someone out to my house.
I strongly recommend giving them an opportunity to earn your business. Carlicia Wade We absolutely loved OUR new garage doors. It was totally worth the 3 weeks or so wait. Excellent service from sale to installation! The grey has a kinda shine to them. The frickin openers are sooo quite!!
I must say we have the BEST looking garage doors on ours street! Maybe the entire subdivision … LOL! Scott Braswell We will continue to use Overhead Door and refer them to our friends and neighbors. Randy Booth