Comcast internet deals in my area

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To that end, Comcast is offering affordable home internet-only plans to potential customers all over the country. The plans vary from state to state. However, to get a sense of the speeds they offered I looked around to various states. In some areas, you can even get a great deal on gigabit internet. In order to cut the cord you need around Mbps to stream in HD, so 25 Mbps should be plenty. While there is a monthly download cap of 1 TB, that should be plenty for most more cutters. That will allow you to stream about 10 hours of HD video a day and still be under the cap. If you want to save even more money, you can easily use your own modem and router.

You can avoid that cost with Comcast by using a supported modem. I recommend the Netgear CM If you want to use Comcast Xfinity Gigabit Service you will need a supported router. This price point will double the amount of time before you start saving money. Use that knowledge to your advantage when you negotiate. I have been a Comcast customer for five years. In that five years, I never missed a single payment. I also know that Comcast spent a lot of money acquiring me as a customer.

Now, what can you do for me? However, you should still use your manners and be nice. After all, their job sucks way more than your single phone call. Imagine how much you would hate talking to angry Comcast customers every day of your life. You sit on the phone all night talking to irate customers, and all that you have to show for it is a lousy paycheck every two weeks that makes you realize how much you hate your life. When you treat the customer service representative with dignity and respect, they will work a lot harder to help you find a great deal.

How are you today? Actually listen to their reply. What are your current promotions? Being nice and being firm are different things. While you do not want to be a pushover, you can politely stand your ground in the negotiation, stating your demands in a courteous, respectful way. If they do not give you what you want, let them know. What can you do for me? Every negotiation requires preparation. While tedious at times, preparation pays. To get the most out of your negotiation with Comcast, you need to do two things.

In a perfect world, you have a perfect payment history. Paying your bills on time, every time puts you at an advantage in a negotiation because prompt, consistent payments prove that you are a valuable customer. Comcast will check your payment history when you call, especially if you want to lower your rate. Remember that Comcast spends a lot of money chasing people down to get payments for services. If you are not one of those people, then you are saving Comcast money, which means that you can request additional savings on your bill.

Negotiations are won with information, not force. That is why it is important to do some competitive research and find promotions offered by other ISPs. A plan of action is the key to any successful negotiation. If you do not come to the table with a plan of action, you are going to lose. They have scripts for acquiring new customers, upgrading existing customers, preventing cancellations, and more. Well, I want to help you fight fire with fire.

So here is a list of steps and scripts that you can use to negotiate with Comcast. Speaking with any other department is a waste of your time. Do not mince words. Tell the customer service representative that you want to cancel your service because Comcast is charging you too much money and other companies offer better service at lower prices. I noticed that my bill increased recently and found some great promotions at other companies. Comcast is too expensive.

Please, cancel my service. Play hard-to-get and say something like:. While Comcast is the only game in town for some parts of the United States, most regions have a few competitors. If Comcast does not give you what you want, remember that another company will. Assuming that you did everything right so far, Comcast will offer you a promotion to lower your price and keep you as a customer. If you truly like the offer, accept it.

Comcast might offer you a great deal from the start, but you may want to push a little more. You may be able to help your case if you tell the rep your priorities. For example, you may agree to a contract if it means that you can keep your price low for a long time. Or you may agree to a bundled package if it means that you can get a lower starting price. Get creative and bring multiple issues to the table. The more issues you bring, the more flexibility you have to create the best deal for you.

I would rather have a reasonable price over a long period of time. Sometimes, the rep will tell you that they cannot give you a better deal. That may or may not be true. To check, ask to speak to their manager. Usually, managers have more authority than reps and can often give you a better deal than an entry-level rep.

I appreciate your effort and understand that you cannot give me a better deal. Can I please speak to your manager? Maybe they can help us find a better deal. Once you have the manager on the phone, explain the situation and the offer that you received from the customer service representative. Tell the manager that, while the customer service representative was helpful, you do not like the offer and give them your reason s for rejecting it. Jim was very helpful and gave me some options. But, the price is still too high. As you can see, I have been a customer for a long time and have always paid my bills on time.

I like my service but cannot afford to pay such a high price for it. Now, stop talking and let the manager find a better deal for you. Either they will find a better deal or they will agree to cancel your service. So you will either save money with Comcast or with someone else.

No matter what happens, you win. If the manager finds a better deal for you and you like it, then accept the offer and enjoy your new, low rate. If the manager tells you that they do not have a better offer, thank them for their time and ask them to cancel your service. Well, I appreciate the effort, but I still need to cancel.

Can you please cancel my service? That is why you must look at the big picture and switch service providers every now and then. So call Comcast right now and use this guide to save money on your cable, phone, and Internet service. This month, I am offering a free, minute Salesforce career coaching call, plus my free Salesforce career e-book, when you subscribe to my Salesforce career newsletter.

Curious to know if your deal actually materialized. Sometimes it takes billing cycles. I did get a deal. Sometimes you win, sometimes you lose. Just got off the phone with Comcast, used your advice to the letter, rep offered me TV and internet, even though I only wanted internet, then I explained to her the reason WHY I want to save some money. Now, add the end date to your personal calendar to remind you to call back and repeat the process all over again. Feel free to sign up for my email newsletter for blog updates.

There is not a specific phone number for the cancellation department. When you call Comcast, simply press the number for the cancellation department. You should have a minimal wait time. Sometimes, you have to call and hang up multiple times to find the right person. After a couple of calls, you will usually get what you want. Love this…I want to lower my Comcast bill too. When companies know that you are willing to leave, they are more likely to give you a deal.

So I am looking for a new Internet service provider. Assuming that I find one with a good deal, I will switch. To me, it is worth a few days without Internet to make a transition. Especially if the transition will save me hundreds of dollars over the course of the year. It is important to know that you can call back and have a new discussion. I called after 9PM one time and got a person who was a national rep, and they gave me a fantastic deal. The local reps kept increasing the prices with my own installation, and the other rep just gave me a dirt cheap price AND installation.

Called Comcast today because a friend told me that they just raised his rates. Apparently they increased speed tiers and the tiers all dropped in price but you only find out if you look around. I guess that means that it pays to check their rates from time to time. You definitely need to check on their pricing every now and then. They change it frequently, so you have to stay on top of it. You can also in extreme cases cancel your service for one month. Often times, they will call you within a week or two with a crazy deal to win you back as a customer.

I said that the representative misrepresented the price. That was after five hours of arguing in online chat with people in India. So I have to go through this again in 12 months. After this event, I called Fairpoint DSL provider in our area and asked them what their speeds were and they were generally at 3 mbps which is too slow for us. They are doing a build-out of 15 mbps in our area and the representative told me that he expected mbps DSL service within 6 months.

If they have that service available in 12 months, then I will use that to negotiate with Comcast. Definitely use competing companies as leverage to get a better deal. You can use the same negotiation principles to negotiate for a better rates on other items house, car, etc. I have been working this company for years. You have to talk to the resolution department and then not give up after they tell you there are no good deals.

Internet is not highspeed but so far i have noticed no difference. This is good for a year. Not a good deal.

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Then I remembered that the Billing Dept. So, I called the Loyalty Dept. One department or person has no deals to offer when another one does. It all depends on who you talk to. Horrible way to treat customers, let alone do business, Comcast! While I understand that Comcast offers promotional prices that are well below the listed price, I agree with you that more consistency is needed.

Customers will pay good money for a good product. Our best bet is to game the system and maximize promotional offers. To quadruple revenue, they will probably double their prices and double their customer base. Hopefully, we will see some new competitors enter the arena.

Our best hope is that mobile providers will build networks capable of handling the speed requirements of the majority of users. If they can manage that, they will pose a huge threat to the cable companies. They offered me the same deal that I had, the current full price. I think that the cable companies have less room to operate on discounts and promotions and they seem to be taking a harder line on this stuff. I understand how frustrating that can be.

Sometimes, they refuse to give you a deal no matter how well you negotiate. Michael made a great suggestion.

Comcast Xfinity Internet Only Deals

Cancel Comcast for a month or two and switch to another company. Within a few weeks, they will probably call you with a great deal. Your other option is to keep paying your current rate and wait for a promotion. If you know anyone who could benefit from this article, feel free to share it with them. Also, remember that the principles of negotiation outlined in this post apply to anything with a price tag—gym memberships, cell phone bills, etc. In general, it certainly helps not to be rude when calling although showing anger might work with some of the repes , I think it largely depends on who you get at the time.

Sometimes, you have to call multiple times to find someone who is willing to work with you to find the best price. I called Comcast last night to begin the process. The guy made the changes and we hung up prior to me testing the channels. We discovered that something went wrong as we lost most all news channels and kids programming. I called back, but it was now after 9PM Eastern time and the dept I had spoken to was gone, the folks I got to were unable to help me other than to say that they accidentally had me on a Latino package now. I was stuck that way all night, not a big deal.

They did offer me the number for the Customer Solutions Dept to call directly to the top. Today I called Customer Solutions and explained to the gentleman what transpired. This gentleman was very polite and easy to talk with, and I was nothing but sincere and professional with him. No anger or uneasy feelings were given and he was more than happy to assist in making the promised package happen.

Enjoy that new Camaro SS! Larry, did you start by talking to a cancellation rep? If I can reduce my rate, that would be an extra bonus. Am I setting my goals to low? In this case, you will probably have to play the cancellation game. Let us know how it turns out. Now, repeat the process with your bills cell phone, gym membership, etc. The only reason that we can get these better deals by calling comcast is that they are very aware of the ever changing competition by their peers in the industry. If they allowed that to happen, comcast would eventually topple like a house of cards.

Your talking about technical support of service related errors. They will always start by running the customer through the basic reset of the computer, the modem and the router. Actually, they will not do anything for the elderly like other utility companies; no senior discount or low income discounts. By the way they receive government funds for running their fibrotic wires. Come to find out they could not get my tech to get me on line as their codes did not work.

They did not work because the equipment was faulty and Comcast had been telling me for 3 years of in and out, intermittent service that is was my computer and all my fault and they were not responsible.. Yes, they had me crawling under my desk and trying to read the impossibly small numbers on my router many times. Incidentally, there is only one reason to be nice to them and that is so you do not feel bad about yourself.

It is encouraging to think that you are getting a better deal because you were nice but not so. It does not matter in that respect either way. Persistence and tenacity and the willingness to continue to call back is the only thing that works. By the way , this is not really capitalism when they are subsidized by the government and then take advantage of being a monopoly.

Believe me they need watching and most of these companies operate in the same unscrupulous manner. Please filed complaint or participate in a class action suit as it is the only way. They do not care about one little person one at a time complaining about their bad conduct.

This is a systemic in Comcast and other similar companies. According to Clark Howard, consumer advocate in Atlanta, we pay the highest price for Internet than any bigger and other western county. We think we are getting deals but even at their lowest packages these are not deals and it is not how the free enterprise system works since there are a lot of legal obstacles for competitors to enter the same market.. If we had a true free market in the realm of ISPs, Comcast would not be as powerful as it is.

Allowing mergers with companies like Time Warner Cable only exacerbates the problem. If nothing else, they will come out and fix it and let you pay it out, whatever the extra cost is. Another option may be to have an outside repairman come to your home, for maybe less. Sorry to hear that you are having such a hard time, Bessie.

Did you try the suggestions that Larry and Lee made? I went through the whole Comcast deal as everyone else here has. I was paying about a month for cable internet DVR and HBO then all the sudden my bill went to overnight then to To make a long story short I cancelled my service but comcast continued billing me.

Comcast Xfinity Internet Plans

They did not fix the overbilling until i found out it got sent to collections and called in less than happy. After literally 30 plus calls to get this fixed with no progress they finally fixed it. This ordeal took about 5 months all the while I had no cable or internet and vowed never to Have Comcast again. About 2 months after all this a Salesman came to my house and i told him the story and he was wasting his time. Plus dollar credit after 30 days. Then they screwed up my bill the first month so i got another 50 dollar credit. Point of my story is they do have the ability to offer good deals after you work your way through all the junk they try to push on you.

Another thing is I ask a hundred questions and I will always ask questions that they already have given me answers or info about and 9 times out of 10 i get different or conflicting answers from the same person. Sometimes i have taken it as far as telling the service rep i only want yes or no answers because they want to avoid the question and work around the answer never actually answering it. I have gotten good results doing this, Most of the Comcast reps just tell you want you want to hear to get you off the phone and move on as fast as possible.

I fear that it will only get worse with the recent acquisition of TWC. One thing I would like to add. I had so many problems with Comcast and had to call so many times. Seemed like it was always me figuring out there errors. I finally told them one time you guys might as well start paying me as much time i have to spend on the phone with you figuring out what Comcast did wrong.

The lady i was talking to actually gave me a credit. Like most things, you have to take matters into your own hands. If you want something done right, you have to do it yourself. At least not for a while.

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I just wish there was more that could be done. Sure I can post comments about how much Comcast service is less than par but it seems nothing can be done. Nothing really changes when I call to other than I learn how to better deal with Comcast. When it should be the other way around and to make it worse cable companies essentially have a monopoly. In my area I can either get comcast or verizon. Comcast is much more affordable but obviously I dont much care for there business practices. On the otherhand verizon has all around better service. I tried satellite but the installer wanted me to cut down 60 ft tall trees.

I feel your pain. If a company existed that could provide equal speeds, I would switch in a heartbeat. Unfortunately, no other options exist in my area, and Comcast seems to eat up other companies by the day. Hopefully, something changes soon. Just got my bill cut in half! It definitely pays to be polite and pleasant when calling. How does that feel?

Just remember to mark the expiration date of the deal in your calendar so you can call back and go through the same process again. Why do you feel entitled to a lower rate for faster service? Do you negotiate you rent or mortgage because the one down the road is cheaper? Do you negotiate any of your other utilities? Internet is more than just internet now. Technology is lowering the cost of many products and services. We have competition in our state for electricity providers so you can pick a lower-cost provider if you wish. If we are cheap shits, then you, charming lady, are an unpleasant case of diarrhea.

Thanks for the comment! I always enjoy a lively debate. To answer your questions… Yes, I negotiate my rent. Yes, I negotiate my utilities [by choosing less expensive providers]. But I go many steps further. I negotiate my credit card APRs. I negotiate my credit card limits. I negotiate my car insurance. Remember, if it has a price, it is negotiable.

If a company accepts your offer for a product or service, then the product or service is worth that amount. The buyer determines the price, not the seller. If more people were sick of negotiating every 6 months with Comcast or actually paying excessive amounts of money for there service, there costumers would be better off. I just canceled service with Comcast.

I just switched to Uverse after many years of Comcast. They offered me a great promotion because they just added fiber to my building. Hopefully, I never need to use Comcast again. For the second time in 2 weeks, I tried to lower my triple play, but no go. I first tried to get the price down over the phone, transferred several times and finally to the manager on duty, but still would not budge. Then a week later, today, I tried over the internet, transferred to the manager on duty and still would not budge.

Said they will put me on a list, that if a promotional package came up that I qualified for they would contact me. I have been a customer of comcast for over 30 years, you think that would be worth something. If I change companies, which I told them I would, because verizon is offering You may be in a contract where you agree to use their service for a promotional rate typically months and then their regular rates for the following same period of time.

That said, if you can negotiate a lower price — more power to you. I was in the same thing and negotiated a much lower rate after my contract was up. For now, you may want to consider creating a personal email address with Gmail, Yahoo, etc. From there, forward all Comcast emails to the new email address and save the email addresses in your address book.

As for your email archive, you may be able to download all of your Comcast emails to a hard drive as a backup. Let me know how this works for you. I have a few questions if anyone knows. I use Comcast from time to time, but end up canceling and then taking advantage of another special anywhere from a few months to a couple years. So my negating strategy sucks because Comcast knows I like to save money by taking a break for periods of months or longer. Also I live in a remote area that there is no other providers other than Satellite and my house faces too many trees to consider.

So I would like to know about getting tv and net and possible phone if the cost is reasonable. Comcast does not offer any services for low income so I do not know what to expect for 3 services for a whole year. Its just like heating in winter. I keep my cost low because I turn everything off and come home late at night to a 39 degree house and put on 3 sweatshirts and 3 blankets. I only use heat on my days off at home. Given your cost requirements, I doubt that you will find a deal for that little money. Comcast will only negotiate so far.

You may want to look at data packages for a cell phone. In a lot of cases, you can use a smart phone as a wi-fi router. So you get rid of your landline phone completely, switch to a smartphone, and pay for monthly cell phone service instead. The only real downside is that streaming movies from a smartphone kills data, so that is something to consider. It may also be flaky depending on coverage in your area. Comcast did not stick to the last deal they made with me.

They ended it at the end of one year and played dumb. I unfortunatelly need to purchase the Internet here in Washington and Comcast is wired throughout my building already. I called today and I was on the phone for 45 minutes with a man who was clearly trained to repeat everything I said for the taped recording. Such a waste of time. I finally had to end the call as I needed to continue on with my day. Not of interest to me. Who knows what the initial total would have been.

He was too busy repeating my questions to ever answer them. But I will be damned if I pay the first price they quote me. Any help here, John. Do you have to have TV my son has 7. Do you need high-performance internet access? Is DSL from the phone company an option? Some DSL lines go up to 15 mbps which might be enough for your needs. Is WiFi sharing with a neighbor an option? They have an online chat option as well which might be a little more convenient than using your phone. As always, Michael has some really good ideas. Michael is also on point in suggesting that you share a WiFi connection with one of your neighbors.

Aside from that, how much do you really use the Internet at home? If you are not a heavy Internet user which I doubt given that you are commenting on a blog , you may want to consider using your smartphone as a WiFi hotspot. You could also get a mobile hotspot from any cell phone provider. It is not an ideal solution but neither is Comcast. What worries me about Comcast is the the way they gobble up other companies.

Time Warner Cable was not a small company.

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