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They have alwaya been honest with issues regarding my vehicles. Very good service at a reasonable price. Have used them five times. Walt F. I took my 96 Chevy truck there. It had all kinds of problems. They had me back on the road that day. And was the cheapest price in town.
Lynn S. Jackson, MI We were driving home to Pittsburgh on a Saturday when we finally made it through construction traffic jams around Battle Creek in the rain and notic…. Auto Doctor Service Center 4. Website Coupons Directions More Info. Add to mybook Remove from mybook Added to your car collection! Error when adding to car collection. This business was removed from the car collection. This is the best place to get your car fixed. They are so friendly: Muffler Man 1. Website Directions More Info. Firestone Complete Auto Care. Click to Schedule Your Appointment Now! Schedule Appointment.
Jim Winter Auto Group. Website Directions Products. Niecko's Quality Oil Change. Speedy Oil Change Inc 3. Valvoline Instant Oil Change. View all 2 Locations. Website Services. Victory Lane Quick Oil Change. Valentine's Auto Center 3. Website Directions Services More Info.
Fixed my truck pretty quick. Blair's Auto Care 2. Tamrox Automotive 1. Website Directions Services. Crank-N-Go Automotive 1. Great place, great prices, explains everything. Cunningham Automotive 2. The belt ordered from the parts store was the wrong kind and had to be returned. I got a discount for the additional wait. The price was higher then the dealer for a oil change I have always received amazing service at this location. The staff at this location are always friendly and make it a great experience.
Chuck R. The Crew was on the spot, had everything done in a quick maner.. Great Job Great Crew. Quick service. Friendly people. Greg B. The manager did a good job of accomodating my needs. They are very professional and did not push me into things I did not need. The coordination and the efficiency between all of the crew members very efficient.
Really just has to do with price. Without a coupon there is no way I'm having my oil changed there. Even with the coupon I coul Even with the coupon I could probably go across town and get the change cheaper. Staff and crew were very friendly and entertaining.
They did a great job and are definitely assets to your facility. Christian M. Workers were all super helpful, greatly staffed and all seemed to work well together. Peter C. They were professionally honest and where able to answer all my questions about my vehicle. The team that you have at Wisner Str The team that you have at Wisner Street we're outstanding.
Staff and Manager all involved with my service. Staff concerned with my antifreeze color. Expressed concern to me. I asked quest I asked questions and explained work that had been done on truck previously. Decided on the radiator flush service. Manager and staff requested I come back in a couple days and have systems and fluid levels checked. I am very satisfied with this manager and the staff at this location. Oscar C. The staff was great and knew exactly what to do.
Ryan C. The manager Brett and assistant manager Craig were professional and very helpful along with the rest of the staff Adam and justi The manager Brett and assistant manager Craig were professional and very helpful along with the rest of the staff Adam and justin. This was my first visit and they made it the best oil change I have ever experienced and will always go back to them now.
Jet H. The service rep was so nice and friendly. He explained everything to me so clearly, even showed me diagrams and manufacturer's He explained everything to me so clearly, even showed me diagrams and manufacturer's recommendations. Ladies man. Knowledge of the service technician. Conversed with 3 employees all friendly and personable. Synthetic blend was out of stock, I was given discount on full syntheti Synthetic blend was out of stock, I was given discount on full synthetic worth great value.
Luna L. My service was fast, efficient, and the service providers were courteous. They clearly had procedures and routines for working t They clearly had procedures and routines for working together to insure the inspection was completed and the service was thorough. They guys did a good job.
I was happy. Jackie W. I waited for an hour to get in for an oil change. When I was the next one to go in they took a tire rotation in front of me. I was very disappointed in this visit to valvoline. Your employees seemed to work well together a good attitude very helpful and timely. I am worried about my credit card security The staff had me type my card information out instead of swiping my card. Rob S. The staff were very helpful friendly and not pushy. They were quick, they were god, they were knowledgeable. Todd H. The staff at the Jackson location is awesome. I've been going there for years because they're proficient at getting things done I've been going there for years because they're proficient at getting things done quickly and correct the first time.
The assistant manager who took care of me was unbelievable. Great guy, great manager. Really cares for his job.
Devon Ruoff. I waited a super long time outside but the staff made up for it!! Kris and Paul k. The Wisner street site is the best every time I have been there everyone is so friendly and helpful they all seem like they love The Wisner street site is the best every time I have been there everyone is so friendly and helpful they all seem like they love what their doing and get along great with their co-workers. That is why I always go there for the service and staff. Staff was courteous and knowledgeable. They were competent and quick. Very friendly staff.
No waiting and quick service. Professional and courteous staff. Wendy L. They were very quick and accommodated my needs for my vehicle. They were all very polite and explained everything and I feel I g They were all very polite and explained everything and I feel I got a great deal and great service. Bead Mom. Staff was great!! They went above and beyond!! Staff were very knowledgeable. Staff very friendly, knowledgeable and no pressure service. Nice business and run well. Tom D.
Everyone was very helpful and knowledgeable. Wonder service! They know what they are doing. Janice M. The one in Michigan, the first one we went t Terrible on Michigan. Assistant Manager on Duty was courteous and efficient in getting me in and out on a very busy day.
Efficient, fast, and friendly. No pressure to buy from you but informative. Always have good Service and friendly guys take care of all the Service I need! I been coming to this place for many years with I been coming to this place for many years with all my vehicles! Everyone was very friendly and explained things well. I didn't feel pressured to do additional services that my car might need, I didn't feel pressured to do additional services that my car might need, but I can't afford. Work done quickly. Staff was friendly and knowledgeable. Kim E. Customer Service was excellent and the staff is always very friendly and respectful.
Never pressured to buy additional items. Staff is always very friendly and courteous. I always come there for oil change I always come there for oil changes. Big momma. The price could have been better. I like Valvoline I feel like my experiences there are overall positive. Highly Satisfied seems a little to expressive for how Highly Satisfied seems a little to expressive for how I feel about my experience. Everything is fine. Staff were very professional and polite.
Alicia F. I had just bought a new car miles ago and he was very helpful on my vehicle and was really nice. He gave some advise on it He gave some advise on it that was helpful but unrelated to oil change. I appreciated that. Von J. Craig was there and communicated everything to me plus answered multiple questions. I needed a new wiper and he did not have the I needed a new wiper and he did not have the right size but he sent someone to get the right one and then gave me money off for my wait of 5 minutes. Craig was very kind, patient and knowledgeable.
I always go to Valvoline but this time was especially good because of Craig. I also heard him talking with the lady next to me who was reluctant to put her keys into the black box.
Does your car need some work done? Bring it to the experts at Speedy Oil Change Inc in Jackson for terrific body shop services and a quality you can trust. Visit Valvoline Instant Oil Change, located at North Wisner Ave, Jackson, MI . Download coupons. Save on oil changes, tire rotation and more.
Craig was very respectful and kind as he explained the procedure but did not get upset or make her feel uncomfortable. He went above and beyond! Because of this experience with Craig , I will tell all of my lady friends about the Wisner St. Betsy D. The staff were very professional and polite. They were efficient and courteous. Everything was explained to me and all my quest Everything was explained to me and all my questions were answered.
I would absolutely recommend this establishment. Have always been treated well at this location. Everyone appears friendly and helpful. Good atmosphere. Have been to other quick Have been to other quick change that was not comfortable with. The manager handsome caramel skinned man was so amazing and made sure my car had everything it needed.
He was very fribecoming He was very fribecoming badly and made me laugh. Amazing and prompt customer service. Thank you! Alberta V. Very friendly service, made sure all lights were working very prompt and curtious. Very friendly fast done right and informative. Mickey mouse. Very friendly they told me the there card reader was down cash only had to go to the atm buy they often me a discount for my t Very friendly they told me the there card reader was down cash only had to go to the atm buy they often me a discount for my trouble stated on my car so I could go to the atm they were very friendly.
Very friendly, even with the card reader down, letting me know it was cash only as soon as I pulled up was a good heads up. Joe B. Fast, courteous and professional service.
The workers were very knowledgeable about every question i had. The employees were pleasant and effecient. Had insight on cars and knowledge of my particular engt. Kelly P.
Very knowledgeable and nice staff! Jayme Armstrong. I received excellent service with a complete detail explanation with my service. Thanks for taking care of my truck. Julie D. Very satisfied. The staff were very polite. The only thing that was a bit of a surprise is that they didn't check my air filte The only thing that was a bit of a surprise is that they didn't check my air filter until I asked them to.
Tire pressure and fluids were checked without my asking. I'm also a bit confused with how often I have to get my oil changed with the type of oil they gave me. In the past, I was told 8, miles, but this time I was told The men working were extremely kind and very knowledgeable. I accidentally went WAY longer on the oil I had than is recommended I accidentally went WAY longer on the oil I had than is recommended I thought my mechanic had changed it out when I had some car repairs done , and the staff was helpful in calming my anxiety about whether I had done damage to my vehicle.
They informed me of the issue without shamming me for not having it changed sooner. I was very appreciative. Mary W. All the guys are so friendly and knowledgeable. Vic R. I was HS with my experience at this location That i have to go back to have the oil change on my other vehicle.
The staff was knowledgeable, efficient, and reasonable. Very friendly. They make all of the difference. The staff was knowledgeable and personable. They were efficient as we well and will highly recommend valvolines services. Thank you. Jennifer C. Great workers very friendly love going there. First visit here. Services we're acceptable, reps were friendly and knowledgeable, but did not go above what I would expect from Services we're acceptable, reps were friendly and knowledgeable, but did not go above what I would expect from anyone doing a service job.
Nichol S. I have been coming here for years and will continue to do so. I am satisfied with the whole operations. Katie M. Service was fast and friendly. Sherri L. Because I always receive great service at this location and the reason I am a returning customer. Trisha H. Everyone is friendly, knowledgeable, and efficient. Only place I go for an oil change. Service was quick and outstanding.
Staff was friendly and did a great job. Jacqueline M. I brought my own filter and only got the oil change, Ginny K. I was directed right in no waiting. Heath the service rep was very attentive and explained everything. I wasn't planning to hav I wasn't planning to have my radiator flushed but after Heath explained when I had it done last and how quickly it could be done.
I went ahead with it. Another young man spoke with me while I waited. Very pleased with the service and price. Calvin h. I drive from out town to get my oil changed atbone of the two locations in jackson MI because the guys are friendly and smart th I drive from out town to get my oil changed atbone of the two locations in jackson MI because the guys are friendly and smart they let u know ur best solution to any problem that may came up.
Quick friendly service as usual. Devon R. I didn't catch the guys name but he was super nice, pulled up my name and asked if I wanted the same service as last time, was q I didn't catch the guys name but he was super nice, pulled up my name and asked if I wanted the same service as last time, was quick and friendly.
Dell I believe his name is finished cashing us out and went over prices and everything. I actually quit going to oasis for you guys! Much better. Thanks guys: Everyone was knowledgeable and great.
The staff was very friendly and knowledgeable. My husband and I have been using this Valvoline Oil Change for several years because of their excellent customer service. We ha We have always been treated well by extremely courteous and friendly staff. The service we have received has also been great. It's very obvious that the individuals who work here take customer satisfaction seriously. They all work well together and do their best for the company.
Ann Marie. Customer set was excellent. Ross D. Close to home personal always polite and professional. Miguel R. Liked the assistant manager who serviced me. No hard sale to get other things done. Eva H. Gina C. They answered all my questions when I asked truthfully. Bobbie E. Great service. Mark W. Speed and quality of service, little waiting, consistency. Noah was great and very knowledgeable.
You can tell he really enjoys his job which makes getting your oil change a good experie You can tell he really enjoys his job which makes getting your oil change a good experience. I had a groupon coupon, he was the only one who knew how to input it into the system.
He did a great job. Jim K. The staff was professional and courteous. Dell and Eli were prompt, polite, professional and very kind. Olivia K.
Doug was great, I think Noah was the other person helping. Friendly and very fast. The staff were very friendly and informational with the questions I had! Very friendly and knowledgeable. The technician was very nice, explained the process, and didn't treat me like a stupid woman when I asked questions. I felt bad about saying no to buying additional services for my vehicle. It probably wasn't anything they did, that's just the w It probably wasn't anything they did, that's just the way I felt. The person who waited on me was very competent and pleasant.
Brian D. The technician was very pleasant to work with. Debbie E. The staff there is always friendly and quick. It does cost me more than when I go to the dealership, but the quick service and l It does cost me more than when I go to the dealership, but the quick service and location is convenient. It was fast and pleasant. Just as it usually is. The customer service was outstanding. Dell was very polite and I was very impressed with the professional courteous job he did. I will definitely return for future visits from this positive experience I had. No waiting, very fast service.
The Gentleman was very honest and respectful and understanding well clean and very polite. Brandi W. Great customer service! Rusty R. Dell has excellent customer service skills however, he could smile more. Matthew L. There were a few new faces upon rolling in and they were awesome! Delbert, the manager was very professional, well-spoken, knowl Delbert, the manager was very professional, well-spoken, knowledgeable and friendly.
The rest of the staff also had all the same qualities. Very nice people, very helpful and it's been the best experience in a long time. I've been coming here for years. Good job guys! You are the best and I hope you're there the next time I get an oil change! The y treated us like we were the only ones there even tho there were others there being waited on.
Michael S. Great techs and customer service. Very Professional Staff.
Jimmy Jam Guy were super friendly and explained everything well. Also, they were happy to see customers Very nice and knowledgeable. The person who did the communicating with me and the other guys was extremely polite and professional. He also noticed that I wa Debra H.
Fast friendly, and knowledgeable service. Dai Y. Been coming here for 12 years. Always trust them. Friendly service, price could be a bit cheaper. They usually tell me I should have my transmission flushed and last time they told me this time I should have air filter changed They usually tell me I should have my transmission flushed and last time they told me this time I should have air filter changed and this time they told me the same thing.
Anna T. The people who worked on my care were extremely kind and very helpful! This particular valvoline has awesome employees. I have returned here because of service.
The entire staff that I dealt with Steven, Chris and Richard were very efficient, hard-working, knowledgeable, and friendly. They clearly had procedures and routines for working together to insure the inspection was completed and the service was thorough. The workers were very knowledgeable about every question i had. Mike M. Been coming here for 12 years. Knowledge and friendliness of workers.
Sue W. I have been a loyal customer for years and have never had to present a coupon before this visit. I have always been able to pull Now I'm told that I have to present a coupon or show one on my phone for my discount. Not too happy about that. The rep actually helped find one for me but it's just that I have always asked and received my discount.
I'm not willing to pay full price as I can go elsewhere and have it done for less. James T. Didnt feel pressured to buy additional things. No up-charges. Always knowledgeable and friendly and efficient. Good people working there. Over all friendly environment - the technicians worked great with each other - a perfect transaction in every way. Just felt hurried the staff was not friendly. Always have been a valvoline customer. Dennis H. I was highly satisfied in the last survey. Great group of workers. Friendly and knowledgeable. Quick and efficient. Very pleased. Lisa B.
I don't feel the techs have a standard process for oil changes. Sometimes they check my lights and sometimes they don't one tim Sometimes they check my lights and sometimes they don't one time they didn't I got a ticket the next day for having a dead light bulb! Sometimes they check my filters and sometimes they don't. I feel like I need to remind them to do things because I don't feel confident it will get done without the reminder I always remind them to check my tire pressure.
Sometimes it was already done, sometimes it wasn't. Laura S. I stopped in to see when my last transmission service had been completed. Once we determined that I still had k to go, the Once we determined that I still had k to go, the tech checked my trans fluid to make sure it was full. Fast service, it felt like everyone knew there job. Growers Consulting 1. General maintenance was being done on one bay when I was there waiting. The crew worked diligently to get through the line and t The crew worked diligently to get through the line and to us as quickly as possible.
I had an appointment in Detroit and was limited on time, the wait was short, I was out of washer fluid and down a headlight when I pulled in. Everything was up to par and I made it safely to Detroit. Steve A. Quick, convenient service and wonderful customer interaction. Quick service and great hours. Price could be a little lower. Sonya o. The guys were very professional and friendly.
It's an oil change I wasn't jumping for joy afterwards. No mention of other fluid i. Maybe they were fine, so no need to mention. I just would I just would have appreciated knowing all things checked out satisfactory. I did appreciate no pressure to replace anything unnecessarily. Receipt says the needs service light was reset and it was not.
I will have to stop back in to get it reset which is another tri I will have to stop back in to get it reset which is another trip. Kevin N. Short wait time, clean building and crew, used text coupon, efficient synthetic oil change, and friendly crew. I have been coming to Valvolene for a few years now and can always anticipate speedy and quality service. Usually the guys aren' Usually the guys aren't too pushy with up-sales and will always answer any of my questions. Laurie L. Friendly, no pressure to purchase additional items or a higher cost oil change.
Laurie S. Friendly, knowledgeable staff, always a good experience. Staff go above and beyond to satisfy customers. Still a little pricey. But obviously not high enough for me to do it myself. Mary R. The service was very good but I thought the prices were high. Harold S. The staff was efficient, friendly and nice to do business with. Good service , very polite, checked everything, was very pleased and will return again.
Jackson KP. I had my oil change 3 or 4 days ago. Am I supposed to b Am I supposed to be Highly Satisfied because my car hasn't seized up yet due to a lack of oil? Are you Highly Satisfied when you leave your doctors office with a prescription due to a runny nose? My guess is You might be a week later and your cold is gone and you have no temperature. In other words you are asking an unreasonable question Until then, be Highly Satisfied with me being Satisfied. If you want Highly Satisfied then reword your survey so that I may continue to answer honestly "Were you Highly Satisfied by your experience at this Valvoline Instant Oil Change location up to and only including the time between pulling up and pulling out of the bay?
My best answer, the action that really gives you the answer you want is whether or not I DO return. Sincerely, John B. Technician was very friendly and appreciated the coupon for a discount that we received through the mail prior to the visit.