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It's all part of the way we strive to deliver our customers the best in total car care. Why are oil changes so necessary for the wellbeing of your engine? Because motor oil lubricates the engine's parts, keeps harmful substances from accumulating and dirtying up your engine, prevents overheating, and keeps everything running smoothly.
At Firestone Complete Auto Care in Lake Zurich, oil changes include the complete removal and recycling of your old, dirty oil.
Whether your car needs synthetic blend, synthetic, conventional, or high mileage oil, you'll only find the best motor oil brands at your nearby Firestone Complete Auto Care. Book your appointment for an oil change in Lake Zurich at a time that's most convenient for your busy schedule. You can trust our ASE-certified technicians to take care of your car's engine like their own! We bring you total car care, which means understanding everything that makes a car run well.
From repairs under the hood to wheel alignment, our goal is to give you the best service for your car's specific needs.
It's all thanks to our hardworking ASE-certified skilled technicians, who have the skills and experience to detect and solve almost any problem. Plus, thanks to the Firestone Fixed Right Guarantee, you can feel confident that your car or truck will be serviced right the first time. Come in to your Lake Zurich location today and start with a free courtesy check. You'll see why Firestone Complete Auto Care has been a trusted name for 90 years. Brought it to Kevin and he was able to diagnose the issue, 3 out of 4 tires were out of balance.
He personally took care of our vehicle and got us back on the road with a much smoother ride, thanks! I used them a week ago for new tires and oil change, Taras the sales representative was very informative and able to find what I was looking for. I've been happy with Firestone for all my car needs.
We went up to Lake Zurich on Oct 24th to celebrate a birthday and on our way home to Schaumburg my daughters car broke a sway bar link at 9pm. We decided not to drive it home and left it in Lake Zurich. Sunday morning 8am I was on the phone with your man Kevin and told him my situation.
He told me that it was driveable so I brought it there and he said he would have an answer about the repair in about a half hour so my wife and I went to have breakfast as we waited and 20 minutes later he called and said that because the parts dealers weren't open that early he said it would take about 2 hours to get the parts and do the repair. I told him I was going back to Schaumburg 20 miles away and be back later in the day.
We had just finished breakfast and was 3 miles away from your shop when he called back and said the parts came earlier than he expected and the car would be ready in 15 minutes.
Great place. When you need new tires or are looking to upgrade your current set of wheels, turn to Firestone Complete Auto Care. Everyone is extremely friendly and provide excellent customer service. They got me in the same evening,explained everything even the technical parts on the tire,Also the manager was very helpful in all aspects!! We went up to Lake Zurich on Oct 24th to celebrate a birthday and on our way home to Schaumburg my daughters car broke a sway bar link at 9pm.
He saved me so much time and mileage that I couldn't thank him enough. Excellent customer service. Les was my service manager and he made it a much better experience compared to others. They have fixed two issues on my car in the last time two weeks. They were helpful, respectful of my time and respectful of my finances. I will recommend them to everyone I know! I had called earlier in the day to see if I might be able to bring my car in to have someone look at my tires, the man who answered was very helpful and said I could come by anytime.
I went there to find out if an indentation in my tire was normal or if I may need new tires. I was happily greeted by an employee who opened the door for me, which when carrying a baby is greatly appreciated. The gentleman who helped me got a technician to immediately look at it and verified that it was normal and nothing to worry about. This was a huge relief and great news!
They easily could have lied to me and told me that I needed a new one, but they were honest and because of that they will have our business next time we do need tires. I came in at 5: The shop stayed open late in order to complete the job since I didn't have a ride home.
The new brakes work great. Thanks to the team and especially to the manager Larry! Went in a week ago. Very fast and very friendly. Would use again. Had the oil changed on my car. Great service all around. Friendly and professional staff. We are so happy to have found an honest and reputable auto shop.
Everyone is extremely friendly and provide excellent customer service. The work done is always very reliable and at an affordable price. The sales person was wonderful! He listened to my needs, gave great suggestions, and was friendly and thorough in explaining my car check-up to me. I was able to speak with the mechanic who was very nice in eleviating some of my worries, if I wasn't able to do the repairs that day.
It turned out I was able to get them done that day, after being approved for Firestone credit. I've been driving the car a couple days and everything seems to be in order! I'm very glad I decided to go to Firestone and look forward to future visits with them. Needed tires really bad.!! They got me in the same evening,explained everything even the technical parts on the tire,Also the manager was very helpful in all aspects!! It was refreshing to get good service at a reasonable price. I received an oil change.
After receiving a coupon in the mailI, I went to the Lake Zurich Firestone for the first time. Had the oil changed on my car. Great service all around. Friendly and. Get an oil change in Lake Zurich from Firestone Complete Auto Care. Schedule an appointment to get an Lake Zurich Oil Change Coupons. See More Offers.
They were calling me for that, but neglected to ask me about the oil until I went to pay the bill. Does Firestone treat all senior citizens with disabilities like that? Came in with my tail light out and it was repair immediately. Very friendly to my grandchild while waiting.
They were very helpful in what I needed. Carlos and Larry were extremely great to work with.
Even though this was my first visit to their location, they made me feel like family. Great place. It would be nice to get in as soon as your appt starts instead of having to wait. My last visit to Firestone was disappointing. I had dropped my car off on a Wednesday and didn't get it back until Friday after many phone calls.
When I dropped my car off I knew that they wouldn't get to it until the end of the day. When 6: I called mid-day on Thursday and they still hadn't looked at it.
Finally, Friday morning I called and I was told the work that needed to be done could not be completed by Firestone. I would need to take my car to the dealer. They only work the was done on my car was a light bulb replacement!
Firestone needs serious training in customer service and being diligent about keeping their customers informed on the status of their cars and repairs. If there are types of work that can't be completed, you should be told ahead of time and given the option to have them look at the car or not. I have never been disappointed in the service I have received at this location. I had a repair done on my car, then redone, by this location, and it was not right either time.
It was returned to me with the check engine light still on after I had rented a car on two separate occasions and given this shop three days to get it right. I would not trust them with any vehicle for an engine repair in the future and will not even go back to this location for warranty work on my tires. Also, a technician tried to tell me a "suggested" repair was required for my car.
They really listened to my problem and did everything possible to fix my car. I highly recommend them. You won't be sorry. Since there has been a change in management, the service has fallen off.
I'm going elsewhere. Diagnosed problem and fixed it quickly. Cost was high. We have all of our fleet of vehicles serviced here in LZ and it is because we get consistently good work and advice. This time scheduled for alignment and flat repair. Longtime customer no longer and tire had to be repaired today. Firestone lack of service is beyond unacceptable. Made appointment for 2 on Sunday on Saturday at 8: Twice Firestone has had my car all day and not done scheduled work.
Went in for an oil change and got my car back 4 hours later. So far so good! Each time I have used Lake Zurich Firestone the service I have received has been as requested and as explained.
No pushy sales people trying to "sell" more service than necessary. I will continue to use them as my experience with this team of technicians is much better than the "Brand Garage" I actually purchased my Subaru from in the first place.